Watkins-Garrett And Wood Mortuary

I lost my mother the first week of August 2015. This mortuary picked her up the same day. My mother’s wishes were to be cremated, which we immediately conveyed to WGWM, This was the first time I had to deal with burying a loved one, I had no idea what to do. The service was beautiful, the staff was amazing. I was there a week and we got everything done in that time. THEN… I called and asked about her remains and was told that we needed to sign a paper. Not just me, but my 2 siblings, who are in different cities. I was flabbergasted! Why didnt they do this when we were all in the same place at the time of the service? Long story short — My mother was laid to rest 19 days after she passed away, simply because of their lack of professionalism. As my siblings and I try to heal, this was not helping. We complained, and complained but her service was not completed until THEY decided to complete it. Then I was charged $ 65 to mail my mothers remains to me. You’d think as a gesture of apology they would have waived the fee. NO… had I not paid them, they would have had to take me to court for their money. I’m sure if it was any one of their mothers this would not have happened. You all lost all the praise that I had given after the service. Just beware and make sure you ask if everything is signed.