TGI Friday’s

Really good Jack Daniels sauce for my chicken sandwich :) waiter was good but not over the top great. Dessert was also good. Had the brownie :) though fries were okay. Not bad for a food chain.

Worst service I’ve had in a long time. We arrived at 12:45 pm for lunch. They took our drink orders & brought them out at 1:00. We ordered an appetizer at that time. We did not see our waitress nor did we receive our appetizer in 25 minutes. At 1:25, I asked to speak to a manager after waiting another 10 min, we left. Unbelievably poor service.

I used to really like Friday’s, particularly for their bruschetta chicken pasta. It was my guilty pleasure that I indulged in two or three times a year. They changed it drastically, which tweaks me to no end. I don’t restaurant very often, but there are those favorite haunts that I go to when I want a hearty meal-​invariably, they decide to mess with the one platter I love just as it is. I forgave them long ago for removing the garlic grilled bread that accompanied the pasta dish, even though, uh, that means the dish is no longer bruschetta, it’s pretty much spaghetti with chicken because of that. What remained was still delish-​angel hair pasta, a light tomato salsa, balsamic glaze, garlic, and parmesan cheese. A comforting blend of flavors. I guess they had to intervene again and make it… gross. Now it’s a gummy mess of overcooked linguine pasta, sticky bland sauce, and chicken that seems boiled or microwaved, not grilled. Balsamic glaze was absent. No real discernible garlic flavor, much less one identifiable sliver of garlic. No parm. I don’t know why Friday’s hates me so, but they obviously do. I don’t want to try another dish and be equally disappointed. Will have to find a new flavorful pasta bomb at another business.
*sigh*
Gave an extra star for the servers, though. I’ve always had good service when there.

Wednesday 12÷16÷15
I took my daughters and grands to dinner because I was visiting the city. As we arrived the parking lot was empty. So I thought this would be a nice dinner. Well after the sever took our order we waited waited and waited 32 minutes for our food. Ok are you ready. The manager delivered our food to the table and said this unacceptable. Oh really do you think. Well I get my bill and guess what? Right no adjustment, no deserts offered not even a real apology. I am in the food business in management and this manager is horrible. I can say this I will never step foot back in this place ever again. There are too many restaurants on Woodruff Road in Greenville SC to visit. TGI Friday I hope at some point in your business model you see that this place needs some real attention in leadership. Enjoy the rest of 2015

They have great salads! I got the steak Cobb salad it was really good. My bf got a steak and it was good, he asked for light seasoning because it looked on the menu like they might season a lot. The side salads are super small is why I gave it a 4 star and not 5.

The food was tasty but overpriced for the quality. The service is what really prompted the one star. The service was horrible. Drinks empty, she asked us all of one time if she could help us. More than likely will not return.

Greeted nicely but had to wait 5 minutes for a waiter, then had to wait another 5 minutes just for him to come back with our drink order which was two waters. The hostess saw us getting up to walk out and asked if we were leaving to which I replied yes. Sadly she did nothing to try and retain our business. Even sadder the last few times I’ve been to this restaurant the service was some of the best!

Ok, so I have been to this Friday’s several times. I’ve had varied experiences — mostly, not good. One time, the bartender basically stole my friend’s phone. She left it on the counter and the bartender put it in his pocket and «forgot» to give it to management.
The last experience, however, absolutely took the cake. My family and I went for my sister’s birthday celebration. My mother called ahead about 30 minutes before to let them know we’d have about 7 people. The guy she spoke with said it would not be a problem and that there was no wait. We get there, the hostess was incredibly rude and suddenly, within that 30 minute time period, there was an hour wait? Ok, fine. We wait. They ended up putting us in two separate booths that were beside each other. The waitress comes and our party inquires about the endless appetizers deal. My mother specifically asked her if the deal was for the boneless wings only and she said, «No, you can get bone-​in wings.» So we got that and one other appetizer. The waitress comes back time and time again to ask if we want refills for the appetizers. The bill comes and she had charged us each time for every refill, not to mention the wings were charged at full price. We politely inquired about the bill and she begins to LIE saying she never said the bone-​in wings were in the endless apps. Um, what? I couldn’t believe she lied in front of 7 people who clearly heard her say they were. She proceeds to go on saying that each refill was charged because we shared the appetizers among everybody at the table. Now if that is a stipulation for the promotion, that would have been fine! Except she never said we couldn’t share. Every other table around us were doing the same thing and why would she come around several times to ask about refills if she knew she was going to charge us each time? She begin to get extremely rude and got an attitude with my mother. Of course we ask for the manager, who eventually took the charges for the refills off. My mom attempted to contact their GM with no response, at all. Horrible customer service, period.
Also I should mention the service before the billing fiasco was terrible. She never came to clear the table and we were basically having to put dirty plates on the ledge above us to make room. We had to ask for refills. And the utensils were filthy!
Needless to say, none of us will be back here. Horrible experience that is NOT worth your coins!

Waited until I left to post. Bathroom a train reck and honestly don’t understand the waitstaff at all. Sorry guys won’t be back and I’m a good tipper. I will call the GM and do my survey. Completely disappointed.

The food was okay. My husband took advantage of endless appetizers, I had a sirloin 6 oz with parmesan steak fries and Jasmine pilaf. The service was awful. We were there for 4 hours, unacceptable for the food we ordered. We had 3 waiters, so when it came time to pay up we did get 3 copies of the check.

Used to frequent here quite often. This visit, I was shocked by how downhill it had gone. While waiting to be seated, one of the greeters rolled her eyes and cut me off while I was speaking to the other greeter. After that, we ordered our food, which took 30 minutes to get and I was surprised that my burger was made with a pre-​made frozen patty. At $ 10.00 for a burger, I expected a handmade, fresh version, not what I could get at Wendy’s. After eating, I went to use the bathroom. There was dirt all over the floor, the large toilet paper roll was on the dirty floor, beside the toilet, and they had pieces of torn toilet paper on the roll holder to be used. I believe over half the female staff was hanging out in there gossiping, with crude language, as well. Our waiter was very polite and the children’s meals were nice, but my husband and my meals were sub par at best. Very disappointed.

Sitting here now. Waiting for 25 minutes so far for a piece of cake… My daughter’s burger came with nothing on it after she asked for condiments and pickels. My sandwich showed up with a tomato stabbed through the top… I’m allergic to tomatoes. Who in the hell puts tomatoes on a reuben sandwhich? Not this girl! My husband’s food turned out fine which is good because it’s his birthday. To top off the mediocre evening, my drink stayed empty for almost an hour while my husbands drink was refilled twice. Seems to me like whatever my husband says, goes and whatever I say doesn’t matter. That’s fine. Waitress isn’t getting a good tip, especially since we haven’t seen her but a few times. Cake turned out to be frozen solid and extremely tiny. Waited an extra 30 minutes for the waitress to come back, take the check and wander around to find someone to do something with it. They took $ 8 off the tab. Great but we aren’t coming back.

Took my daughter, son in law and grandkids for lunch on Tuesday. Since it was just before Christmas there was no wait to be seated. Service was great (Thanks Nikky) My wife wasn’t feeling the salmon, but she did like the Long Island iced teas they make. Everyone else enjoyed their meal, even the grand baby. We’ll be back again.

Horrible service. Nice remodel but lost on the lack of service. Blonde manager seems to not have a clue.

Amazing service and food was wonderful. Our server was simply good at his job. I will definitely be dining here again

I sat and waited to be served. Five minutes. Ten minutes. I didn’t wait fifteen minutes. They had maybe four other tables occupied. Listened to the servers gossip and gab.

I once was a regular here however, something has changed. Oh wait Tony is gone. °tear° The quality of the food has declined and so has the atmosphere.

I went to TGIF after movie with some friends an. This was not unusual for us, as a group of ladies we always attend the movie then go right accross thd street to TGIF. Last night we were all very disapointed. To start with the hostess was rude as heck (I mean its Fri night, put a smile on ur face, or at least take the hostess badge OFF). Then we all ordered the same drink «Margarita» why did all the drinks look diff, first they don’t use Margarita glasses anymore, an the little salt that was on the rim was old an clumped. When the food came I’m afaid things didn’t get much better… broccoli with no butter, my burger arrived without any condiments, an I was never asked if I wanted any, just a dry burger.
We finally called the manager over and noticed it was not the manager from our previous visits, after meeting the new management we understood better the downgrade of services’, very unprofessional to say the least, she seemed to be more interested in making friends than getting our orders correct. Our waitress really tried, an even she seemed somewhat embarrassed by what she was given to present to her customers. …old brown water glass when the other 3 were in a clear plastic, an the explanation was «oh that’s just an old glass» come on now. If this particular TGIF expects to stay in business, they really need to step up. FAST !!! On a more personal note: The bathroom was spotless… yeaaa

Im a regular on TGI. Service is good, the food never fails and they have the best Patron Shaker. I always have the canjun chicken and shrimp pasta. My husband had the flat iron with mash potatoes. Good and juicy flavor. Also, on
they have a $ 25 coupon for $ 10.00. Their coupons are the best.

We loved TGI Fridays years back but this was our first experience with it in Greenville. The parking lot is always full so we thought they must be doing something right. First of all, you can’t go wrong with the crispy fried green beans. Such a guilty pleasure — awesome flavor, not greasy at all, and I love the cucumber wasabi dip. Second, you can get an appetizer and entrée for $ 10. Yes, $ 10, and the entrée is not half size, it’s extremely full sized. The Korean tacos are delicious. They serve you three soft tacos stuffed full of tender marinated beef, along with greens, diced cucumber and carrots that have been marinated in an asian dressing, along with a serving of savory jasmine rice. I was really surprised at how good this was. My husband had the seafood pasta, which he said was equally as impressive. The hostess and wait staff were friendly and the service was prompt.