Sea-Doo Watercraft-Grady

Powersports of Greenville. Terrible experience. Terrible service department. Incompetent repair persons. Incompetent service manager. Told it would be three weeks to look at a Yamaha Rhino. Took 4 weeks to look at it… Really. The parts changer (way too incompetent to be called a tech) installed a new master cylinder. When I picked it up there was no cap on the new master cylinder. The service manager found the parts installer who topped off fluid and installed the new cap. Upon parking it at home for a month, while waiting on wheel hubs, found the master cylinder empty. Upon investigation, found a plug on the master cylinder loose and not torqued. There was a torque setting in the factory manual. They rebuilt the rear brake caliper which now has a leak when parking brake. Total incompetence. I asked the service manager how long to diagnose the issues. Tell me the truth and deliver what you tell me. I noticed a couple of concerns and wanted them to look the machine over and I would gladly pay the hourly rate to tell me what issues they found. They didn’t look the machine over, they just took my list and quoted me to replace the parts of the things I wanted checked. If you notice, I’m not complaining about price. I’m complaining about incompetence. The store manager/​owner should send in someone to check on what is going on in the service department. Maybe the store manager/​owner should look at the repair order and the lost business &. After the experience and poor quality, I would never take it back for any repair. If you need an oil change or tires changed they can probably handle that.

Powersports of Greenville
$ 200+ for a maintenance check on an $ 800, 8 year old dirt bike? Ran for about a week and there is carb trouble, all kinds of problems that were not discussed — not that it is their fault, but talk to me brother ! I mean you could have a potnetial life time customer in your shop — show me whats wrong, what needs to be replaced — I’d be willing to spend another $ 500 if needed to get this thing working — instead you charge me $ 200 and say good-​bye. Worthless. i will never, ever go back, and would never recommend this place to anyone. There are several better bike shops down Wade Hampton in Taylors and Greer.