Red Roof Inns

I’d like to state in advance that I am a fan of Red Roof Inn. I travel a good bit and probably give them my business 80% of the time.
I stayed for two nights here 2÷2−2÷3÷2016 this review is for the second night although the first night (different room) was only marginally better. I stay in the «deluxe King» rooms whenever they are available and this review is for one of those rooms.
That being said this is the 2^nd worst RRI experience I have encountered over the past 2 years.
*My room was dirty. Since RRI renovated all of their rooms it is easy to see when things are not up to par.
*I had a non smoking room as all at this location are and my room smelled like stale ashtrays were hidden in there.
*There were cigarette burns on the bedside tables and work desk area.
*There was a used wash cloth hanging over the bathroom door.
*The packaging the hand soap came in was «sticky» like it had been in a 5 year old’s pocket rubbing against a lollipop.
*I could see bare footprints on the floor and it was apparent that no mopping or sweeping had been done.
*The ironing board and iron were missing.
*The microwave oven was not plugged in and I had to partially disassemble the dresser to get the plug into the outlet.
*It was loud, I mean its right next to I-​85 so I expect highway noise but this was partying and general loud unruliness.
*The check-​in experience at 8:00 PM includes communicating through bullet proof glass, like visiting a convict. They only staff one person overnight so they lock themselves in tight.
* I got the distinct feeling that unsavory dealings were going on around me with all of the noise. The «clientele» did not look like business or vacation travelers. They look like locals who use this place as a safe haven to conduct their habits/​business.
*At one point I was smoking (I do smoke but prefer to do so outside of my sleeping quarters) out on the balcony and another guest with bad tattoos and sketchy demeanor aksed me if she could buy a cigarette from me. Total stranger. She aksed me from a good 75′ away so she was shouting.
*My complementary in-​room coffee experience also stunk. The little single serve coffee makers require a new filter basket for each brew which is fine as long as your individually wrapped baskets aren’t already ripped open and placed back with the supplies. Also I had 4 single serve coffee packs to choose from and all 4 were decaf. WTH?!
Upon checkout I mentioned that I was woken up during several occasions as late as 4:00 AM by the loud dealings going on outside and presumably in the rooms on either side of mine. Never mind that there was a driving rain storm going on or that a guest had broken down in the parking lot and a flatbed was winching his car up onto the truck… at midnight…
The CSR at checkout asked me if I called to complain about the noise and I told her I didn’t knowing that there was only one lady on staff and that she was locked up in the lobby. I didn’t want to create police intervention because hey, they would have just kept me up longer with their activity and I did not want or need any retaliatory actions from the local sketchy population.
I ended up getting a $ 10 credit for my trouble.
Red Roof Inn,
You can do better than this.

Booked because I had a job interview and a nearby Clemson game had most everything booked up. Showed up around 10PM after a 9 hour drive. Showed up. Lobby was locked, had to go around the side and do business through bullet proof glass. They could not find my reservation. Had to pull up the receipt before they finally located it. Sent me to my room. There were a large amount of people hanging around outside. Cigarette butts everywhere. Walked into the room, at first glance not so bad, but reeked of cigarette smoke. Turned on the lights– light switches were dirty, did not want to touch them. Light revealed stains and cigarette burns on the comforters, gum stuck to the floor. Went over to the phone to call the front desk to complain. It literally had mold growing on the buttons. Stayed the first night only because I was too tired to attempt to find somewhere else to stay. A/​C unit was nasty (full of dust and what appeared to be dead bugs) and barely worked it was on full blast and I was hot all night. After a terrible nights sleep went to shower in the am, mold growing on the shower curtain and in the grouting in the bathroom. What appeared to be dried boogers on the wall that had not been cleaned. Some black substance dried on the side of the toilet. Went to get ready for my interview and the light would not work on the vanity in the bathroom had to get ready in half darkness.
Went to check out early– tried to be nice but expressed my disapproval of the room, the front desk told me they could not offer any refund due to me booking online. Called bring fido and RR is refusing to refund me claiming they offered me another room. Not true! Also they couldn’t have It’s booked full this weekend. Cannot believe I have to pay to stay at that disgusting place… Paying for a second room elsewhere– much better.
They never offered another room or even apologized for any of the inconvenience… will never stay at a red roof again due to this one awful location!!!
Do not do what I did and look at the positive reviews and hope for the best, I have never left a hotel or written a negative review, wish I had taken photos to show, but there would have been too many to share… this place is awful. I did not feel safe there and was afraid to touch anything in the room. Terrible way to start of an interview.

I was very pleasantly surprised by this hotel. All the rooms were remodeled and I loved it. New paint, new table, new chairs, everything. It didn’t feel like a $ 60/​night room.
I loved the hardwood-​look floors. It felt cleaner without a wall-​to-​wall carpet.
Everything was very clean. I didn’t find a single dirty place in the room (there was a small makeup stain on a pillow, but I always bring my own pillows anyway so this didn’t bother me) nor did I see any bugs (and I am very critical and watch like a hawk for bugs.) [I see that another reviewer talks about there being roaches and bedbugs. Perhaps they were in a different building that we were. We were in the building where the office was located. Maybe that makes a difference.]
The A/​C was very cold and the water pressure was phenomenal. I loved how the shower curtain was on a curved rod so the shower felt much larger than it actually was.
We weren’t bothered by noises when we were in our room because we had the A/​C and a fan running all the time, so we never heard our neighbors.
The guy at the front desk was amazing. I wish I remember his name. Josh maybe? He was familiar with the local area and gave me lots of tips on places to eat nearby and was also familiar with our ultimate destination, the Georgia Aquarium, and he gave me tips that ended up saving the trip. The coffee in the lobby was fresh and I was greeted pleasantly any time I entered. I accidentally disabled by key (phone? magnet? who knows?) and he was polite and quick to fix the problem. When I checked out the lady was very nice and asked us how our stay was. The area surrounding the hotel was nice also. I think it was a part of a college campus. The hotel was surrounded by trees and over all the outside area felt really clean. [I didn’t think the front desk was hard to find as another reviewer stated-​I just followed the sign.]
The downsides:
The cleaner on the carpet was applied too heavily and the carpet was wet when we arrived and there was a musty smell, presumably from an animal soiling the rug. We couldn’t really smell the musty smell after a minute (I guess we got used to it?) and so we didn’t request a room change.
The housekeeping staff wasn’t very friendly. No «hellos» when walking past you, no eye contact, and when I tried to ask someone a question, they brushed me off and told me to go to the desk.
We stayed for 2 nights and our room wasn’t really touched after our first night. Trash wasn’t removed from the room as is expected, bed wasn’t made, and I wasn’t comfortable that the staff opened our curtains and left them for anyone to see our belongings. They did replace our towels the first day, but that appears to be all.
There is nothing that the hotel can do about its other customers, but I did have a few times that I felt uncomfortable. I felt like there was entirely too much loitering. There was one guy in particular who I saw every single time I exited my room, just standing around, looking at me, from around a corner, from the hood of a car, etc, always in my line of sight. There were people standing around outside talking loudly and all would stop and look at you when you came out of your room. It felt weird having people watch your every move. That isn’t the hotel’s fault, but it was unusual.

BEWARE this motel has bedbugs and roaches! They will get in your bags and bed bugs bite! Every other room is a prostitutes room and their pimps hang out in the parking lot watching you walk to your car, extremely creepy. Cars are in and out all day and night visiting the many drug dealers. Cars were broken into, there are people arguing at all times of the night… a day before we came a Hispanic man went missing. The front desk staff is laughable. It’s run by a bunch of lazy incompetent people. One lady would not even accommodate a handicapped mans request for a handicap accessible room. There are plenty of hotels around this area with comparable prices without the extra bedbugs or robberies going on. A pretty scary place for normal people to stay.

This is just not okay. SO dirty, smelly, sketchy people, etc. We booked this place because they take dogs but greatly regret that decision. Will not be sleeping here.
Stay away! I don’t care how cheap it is… this s disgusting!!!
Photos above are if the «fluids» on both beds.

Rooms were actually very clean and looked recently renovated. Only negative I would say was the police cars that we woke up to outside of the main office with their lights on hah.