East Carolina Veterinary Service PA

After my first few visits with this veterinary clinic. I would have agreed 100% with the other reviewers. However, just after rescuing a cat, we got the sense that she was ill, and noticing that she had discharge from her left eye and that she had a tendency to sneeze and cough a bit more than you would expect, so brought her in for a check-​up. Dr. Manzie agreed she had an eye infection and also periodontal disease. She was given an antibiotic injection and pain killers. No suggestion of needing tests. Received a followup call the next day to see how she was, which was great, but no further follow up by vet.
A month later, we brought her back as sneezing had increased and being even more worried about our new cat, as we were convinced that she was one sick kitty. This time, we saw Dr. Kuhz. First thing I said was that I felt that something was very wrong, suggesting perhaps some blood work or tests needed to be done. After a quick examine and hearing the cat sneeze was told, «She has a cold» as well as chin acne. Dr Kuhz never referred again to my suggestion of running a test — nor did she suggest any tests of any kind. Another injection of antibiotic and pain killer was prescribed. The only other thing discussed was the need for dental cleaning when the periodontal infection was cleared up. Again the usual follow up call the next day.
After talking to the rescue and being puzzled that a cat who was only estimated to be about a year to two years old having periodontal disease, we opted to a different veterinary clinic for a second opinion on the dental and why she was not improving. This new vet really listened to my concerns, that her multiple issues did indeed point to an underlying issue… she actually suspected two different diseases. After discussing the various test opinions, and which one would most likely change the course of treatment, we agreed that the best test was to run was a PCR panel. This new vet prescribed an oral antibiotic that would treat both diseases she suspected as well as a pain killer and an immune booster. A week later, the results confirmed our cat had calicivirus and mycoplasma. NO wonder our cat was sick — she had a viral infection as well as a bacterial one! Our cat is now under this new vets care, we are very happy to report that our cat is improving.
I decided since these vets really seemed so wonderful to let them know what had been diagnosed — what they had missed in their exams. Attached are copies of the emails we exchanged, edited to exclude personal information only.
To:
;
Subject: Our cat Crystal
We had our cat Crystal you in December and again on January 21^st. Refer to
notes from both visits for details. After talking to Saving Graces re the
dental infection, we decided to take her in for a third opinion on the
dental and for revaluation of her ‘cold’, as we were concerned.
This vet really listened to my concerns, what symptoms I was seeing, and
after checking Crystal history, validated my concerns for her. While there,
Crystal sneezed out some blood… That vet decided to run a respiratory
panel, which came back positive for calico virus and mycoplasma felis.
I think if you had really listened to what I/​we was saying, she would have
gotten proper treatment sooner. I do think you are really caring, but you
were just a little quick to diagnose.
Sincerely, _​_​_​_​
Response:
«Dear Mrs. _​_​_​_​,
We are very sorry you feel your concerns were not addressed by us. We are
concerned about Crystal and her medical problems: upper respiratory
infection, chin acne, fractured teeth with periodontal disease, fleas and
left eye irritation. We did suggest running a PCR test for her „cold“ which
tests for kennel cough, herpes, calicivirus, Chlamydia and Mycoplasma, but
you declined the panel. As doctors, we are always trying to learn new
things and are curious if the „respiratory panel“ looks for any other causes
of infection besides Mycoplasma and calicivirus. Did you have any trouble
giving the doxycycline for the Mycoplasma infection? We know this
medication can cause ulcers in the esophagus. Would it be ok to get a copy
of the records from Riverbank Animal Hospital to learn more? We know you
have two other cats at home, would you like us to send their records to
Riverbank for you? We want to keep you happy!
Sincerely,
Linda J. Kuhn, D.V.M
Megan A. Manzie, D.V.M»
Please note that at NO time was it suggest that a PCR test be done or any of the other test mentioned ever suggested by either vet… Do NOT understand why they would claim that they did, since I would know that it they were lying… I never heard of a PCR panel until my new vet mentioned doing it. If they had suggested doing a PCR panel — they would know all the other infections it tests for without actually having to see the lab results.
Needless to say — we will never bring either of our TWO cats back to this clinic.

If I could give these people a 10 I would!
They treat me and my dog better than human physicians treat their patients (I’m a nurse of 30 years)
.
They listen. They individualize for my dog. They follow-​up. They modify their treatments to produce the least stress on my dog possible. I won’t go anywhere else!

This is one of the top veterinary practices in the Greenville area!
I have had the pleasure of bringing my 3 dogs to see Dr. Kuhn and her staff for the past 10 years. The staff here is very knowledgeable and willing to answer any questions you have, and Dr. Kuhn is extremely skilled in her craft. One of my dogs suffered from cancer of the blood vessels, and through Dr. Kuhn’s excellent guidance and treatment I was able to keep him happy for several years managing the disease.
This is a busy practice, but Dr. Kuhn has taken time to sit down and spend time with me at each visit, making me feel at home. She also explains testing and procedures that would be beneficial for my dogs and gives me reasoning behind them. I have never felt pressured to do any testing that I did not feel necessary or was too expensive for me at the time. Dr. Kuhn’s staff does a wonderful job of bringing in estimates so that when you go to check out at the front desk there are no surprises.
I also think it is wonderful how much work Dr. Kuhn does in the community! I have had the chance to see her in action teaching the younger generation about veterinary medicine by visiting local schools for career day, helping with shelter events, and even taking on local high school students as interns for school projects.
All in all this practice, the staff, and the wonderful doctors are a shining star of what a veterinary hospital should be and we are lucky to have them here in Greenville!

This place is wonderful, I have had two Pomeranians and a husky that when I needed to update shots, or get medicine for would take them here.
They are very interactive with their clients, extremely friendly and you can see that they love what they do. As with any veterinary office prices can get expensive when it comes to taking care of your animals (there really is not a way to avoid it). Their prices were not bad at all, and they always worked with you because they understand that money is tight with most of us. they print out a list of what the costs will look like before they proceed with anything so that you can make the decision on what things you want done or will wait for, this has saved me a ton of money because I am able to go and get my pups the care they need but not buy anything extra (I have had vets in the past try and give you every medication and you end up leaving with a $ 300 bill)
they also have a facebook page that they update regularly and will send you email reminders of upcoming events, shot updates etc at your request. I now travel an hour to take my dogs there because they are worth it and I know they will get the care they need!