Clarion Inn & Suites Haywood Mall Area

Not pet-​friendly! I reserved a room with
over a week before my expected stay with specific pet-​friendly needs and never got a reply or notice that the hotel has not accepted pets since Jan 2016. All websites came up with Clarion when choosing the pet-​friendly option. I’m not sure how the hotel is otherwise, but just be aware about their pet policy.

Stayed for a couple nights in the middle of the week and found the place very nice! The desk staff were very friendly and helpful, the room very nice and well kept. Internet was fast, breakfast good, and very convenient parking out front. Would recommend this place and hope to come back again!

Lady at counter this morning was very rude and disrespectful to me for some unknown reason??? The rooms are decent but at least one of the staff needs to learn some manners! If it wasn’t fo my company requiring us to stay at this motel, after being treated like this, I would not stay here again!!! (by the way,…don’t even think about bringing your suitcase in the lobby, they won’t let ya???

Hotel was clean and comfortable. HOWEVER, I left my Kindle Fire (100% sure of this) in hotel room. Called that night, the next morning and the day after that. Emailed hotel multiple times as well. Only after leaving a bad review was I contacted by the hotel (a full week later). Was advised that the Kindle was not in lost and found, housekeeping did not have it, and that they even «re-​checked» the room for me (like that was going to help a week later!!!). I must be mistaken that it was left there. Very unhappy and feel the issued was unresolved.

Pro: VERY clean room, comfortable bed, great breakfast, AC blew COLD (a huge plus in a SC August evening.
Con: could not connect to wifi.
Overall, the hotel is a good value. The wifi issue is a big one, though.

Beautiful motel for the price. $ 56 a night, booked on
Clean rooms, Clean pool, fridge in room, microwave. For the price it was as the best deal in the area near Mall. Great stay. Well worth it. Plus u get hot/​cold breakfast.

Room was nice and clean and breakfast was a more than expected. Sadly, two nights I spent were along with guest outside my oom having some sort of party. I repoted it to the front desk the first night telling them the folks were in the pool till well after 11pm. I was told to call if it happened again. It did and I called at 9:20pm. I was told the pool didn’t close till 10pm when the sign clearly said 9pm. I called back at 11pm and was told they would call the manager. Then I was told at 11:20, «We looked and no one was there. We can’t stop people from walking in and out of thier rooms… This is America.» I said hold on, and told the desk clerk there was a woman and two men sitting cross legged on the sidewalk two doors down from me on my left and folks to my right. At 11:49pm, while I lay awale in room 126 typing, they are still out talking loudly with the occasional screeching child.

Horrible. This place was a decent Motel, not great but adequate.
UNTIL checkout!
I had stopped by the front desk Saturday night, asking for a late checkout Monday afternoon, after a week-​long stay. Was told it shouldn’t be a problem — just call any time Monday morning.
Got a call at 11:20 AM, Monday, that was the worst customer service I can remember. I told the woman who called that I had asked for a late checkout. She said, «You already got one, it’s 20 minutes after checkout time.»
I told her that we could be out by 12:30. She said we had until 12:00. And then said the same thing in a very nasty tone two more times.
We got out at 12:00 — and there was not another car in sight.
We will NOT return to this property and will tell all our friends to avoid this place.

All I can say is WOW, I stayed at the Hilton across the street just last week that was double the price and decided to give this place a shot, totally nice staff and the place has been recently remodeled and you can tell, I got the suite and honestly it was almost identically in fit and finish as the exec level at the Hilton, nice furniture, quality linens, tile and granite bathroom, in fact the bathroom is larger and nicer then the exec level room at the hilton.
This place TOTALLY nails it for excelling at what they are trying to do which in my opinion is be a mid level business travel value stay, honestly I would give 6 stars if possible.
We will see if the review holds up after breakfast tomorrow!!!