Appalachian Outfitters

I’m not an expert outdoors-​woman, I don’t hike as much as I’d like, I don’t get to kayak nearly enough to justify my poor kayak hanging all year long in my garage — but I do shop. all the time, and I’ve visited every outfitter in the surrounding area (Greenville, Spartanburg) and Appalachian Outfitters is hands down my favorite.
I say this even though I have an acquaintance that works at another shop and I don’t want to take anything away from her or their store, but Appalachian Outfitters has the right idea when it comes to customer service, product selection and staffing.
First, the staff at Appalachian Outfitters all are avid outdoors women/​men, so they know what they are talking about. You never run into that sales person who you ask about a product and they stare at you as if you’ve just asked about the compound makeup of the sun. They have REAL WORLD EXPERIENCE with products and they are HONEST.
They will tell you which products are truly technical products and which are just for show around town. They will tell you about their direct experience with clothing or gear. It’s not just a guess or what the marketing for the product is, it’s the real world scenarios that you can’t get by reading a label.
Their customer service is absolutely, hands down, top notch. If you have an issue or a question or a concern about a product, they go out of their way to help you resolve it or find a product that works better.
Finally, they have just expanded their services and offered a free workshop which I attended last week and they offered a totally free, no strings attached learning seminar. Open to questions and afterwards provided a 10% coupon for the store.
Are they pricey? Heck yeah. No more expensive than any outfitter for the gear that they are selling.
Do they try to provide American Made products? YES! I love this about them. Not only do they search out and carry the best gear in the world but they go beyond and try to find the best gear that’s made right here in the USA!
I can’t say enough. I have been and will continue to go to them for all my outdoor gear that I can possibly get through them. Their qualities are hard to find in any other stores around (in general and in outfitters).