Drury Inn and Suites

I’ve stayed here several times. Pretty close to the airport and good customer service. Fairly updated hotel with decent wifi. Nice LG flat screen tvs with HBO

I am very finicky about hotels. I think I found a new chain in which to call home for a night or two when traveling. My husband stayed in a Drury Inn hotel on business and when we had to go together he suggested the Drury Inn.
From the minute we check in until the minute we left the staff was exceptional. From the front desk reception to the free evening meal and breakfast the next day every single staff member greeted us as if they cared that we were staying with them.
The room was exceptionally clean and very well-​equipped. The king bed was very comfortable and my husband and I both got great a night sleep here. The kickback wine and hors d’oeuvres dinner in the evening was a very welcome change after driving all day.
Pet policy is also fabulous. we have a 6 pound dog we travel with and some hotel chains charge up to $ 100 per night for a little tiny dog. The Drury Inn is very very reasonable and we will definitely look for this chain in all of our travels from now on.

This was a great location and close to I-​40 and I-​85. Decided to make a day trip from Atlanta to Greensboro to attend my family reunion this weekend. The staff are accommodating and thank you to your desk clerk, Miss Joyce, for a quick check in. Breakfast was good, lounge area & swimming pool are great amenities to take advantage of. Room is nice, very clean and updated very nicely!

This is my new favorite dog friendly hotel. I have stayed twice and each time the staff was courteous, the rooms were ready on time and they were clean. I don’t love the location but the rooms make up for the sketchy inconvenient locale. Did I mention great breakfast, snacks at night and two free drinks? I wish there were more of them; it would displace my go-​to dog chain La Quinta. However my 4 footed companions travel here frequently for agility competitions so we will be back this fall.

I chose this hotel because I’n a fan of this hotel brand! The staff was friendly but this is the most run down Drury Inn I’ve been in. The room was clean but a little dated. I could hear the sink/​toilet whenever the neighbors used it. The area surrounding the hotel isn’t so great. If you like «alternative» night activities you can listen to rap and join the hookah crew by one of the doors, go to the gentleman’s club across the street, or find a friendly hooker… We won’t come again!

We checked in on a Friday… issues began late Friday night early Saturday morning. A bubbling noise came from the toilet… soon after the water was super low in the toilet. A few minutes later the toilet water level began to rise. I called the front desk and Precious (employee) answered. She advised she would send someone up as soon as she can. Fifteen minutes later… no one arrived to the room to check on the issue. I called back to the front desk. Precious (employee) answered again, I asked did she have an ETA on the person coming to check the toilet. She advised «I am very busy I will send someone up when I can.» About 3 minutes after, Q (Quadarius…something to that effect) came to the room to check on the toilet. He was courteous and resolved the issue. Well later on that evening… the toilet began to do the same thing. I then went to the front desk and spoke with the Manager, Pierre M. He came to the room to check on the issue… he tried to resolve it. Issues still… he advised he would check to see what other room was available for us to move too. To sum up the problem… we had no issues in our other room. But Precious’ demeanor and tone… was uncalled for. Thank goodness for people like Pierre and Q that handled the situation with care and concern.
Since then someone has been faithfully calling me to discuss my experience. We haven’t had any luck connecting, but hopefully we will soon. I do enjoy this chain and it’s perks, but this last time… too big of a hiccup.

For only $ 79 bucks we got a nice, clean room with a king sized bed, desk, free wifi, and a lot more.
From 5:30 pm to 7 pm daily they have appetizers and free drinks (up to two). We each had a double margarita! Food included hot dogs, chili, chicken fingers, salad, nacho chips and cheese, baked potatoes, pretzels, and more. I understand the menu changes.
There is also a free breakfast with waffles, fruit, cereal, eggs, sausage, yogurt and more.
We arrived at about 6:30 pm, had dinner and drinks, went up and worked a little before bed, and then got up, had a full breakfast, and left all for $ 79. Considering the free food and drinks this may have been the most reasonably priced placed we have stayed.
Everyone was friendly and helpful. Tell them you saw a coupon in a travel magazine to get the best price! It is worth driving a little out of your way to stay here.

Very nice. Great staff, knowledgeable and friendly. Rooms are very clean and pleasant. Free soda and popcorn in the lobby until 10pm. The hotel is very nicely decorated for Christmas! I would recommend… very satisfied.

Great value. Great staff. Attention to detail. Room was spotless and sanitary. Amenities were great especially the free breakfast. Always coffee, juice, and sodas in the lobby. The staff knew me by name and often checked to make sure my room was okay. Five start service with a three star price.

$ 69 for one night; not bad. I have no complaints about this place. Clean room and lavatory, LCD TV, fast WiFi and a decent breakfast.
At this hotel in the shower, the shower gel, shampoo and conditioner were in a pump dispenser vs. individual bottles. This was my first time seeing such a setup, but of course it is part of their efforts of «going green».

This hotel is a really good value for the money (caveat: i live in SF so $ 86 a night with amenities is cheap. But not sure compared to other places in the area).
Everyone was friendly, the room was fine — nothing special, but no issues with cleanliness at all. The breakfast buffet was free and had a decent variety (cereal, oatmeal, fruit, waffle maker, eggs, biscuits…) and there was also a free 5:30 «kickback» (hilarious) with free booze and some pasta marinara (very decent) and jumbo hot dogs (would never go there, but whatever).
The fitness center is tiny but exists, the wifi doesn’t require a password, and it’s easy to get around everywhere in Greensboro. It’s not the classiest establishment, but definitely worth staying at and a good value.
Only weird thing was there was this overweight man walking around the lobby area wearing ONLY athletic shorts (no socks or shoes, no shirt, and a huge pot belly hanging allover the place — really not something I wanted to look at multiple times in my hotel) it was unclear what he was doing and no one seemed to care — I’m sure there’s an explanation, but that was weird.

This was not a pleasurable stay for me. I stayed here because I was traveling with my dog and the Drury Inn takes pride is being a friendly hotel. However, the experience was so miserable I shortened my stay and left town early.
I do understand that I can be a hotel snob, but I can’t tolerate the bedsheets reeking of sourness. I was afraid to lay my head on their sheets. The carpet was very old and was harboring lots of odors. This locations could use a major renovation. The bathroom towels are very rough and could use some bleach in the washing liquid.
The location is superb; right off I-​40 and across the street from the Koury convention center and mall. I don’t doubt why they are popular but I shall never stay here again. Sorry.

Yucky; kind of depressing and run down.
Got there late and had to prove that I had a reservation before they let me in (kind of not a good sign).
The first room I got reeked of cigarette smoke though it was «non-​smoking»; they did give me another room (thus earning them another star from 1).
Think Days Inn-​esque; I won’t be back for work, but if I was on the road for a rugby road trip, I might go again.

I stayed at the Drury Inn and Suites for a friend’s wedding, and found them to be excellent in almost every way. Rooms were clean, service courteous, breakfast generous and mostly tasty with plenty of different options. The pool was pretty good, though I would have liked a bigger one. I thought the price was reasonable for what they offered, though more than I would normally want to pay.
They sent me a survey after I left and when I mentioned that I had had one problem (the pillows were lumpy) I got a nice note (I think a form response, but still a nice touch) saying that they were sorry my stay was not ideal and would check into my comment and see what could be done. The survey and the response showed that they cared what I thought of their service.
However, where they really went above and beyond to help me was after my stay. I accidentally left my cell phone charger in my room. I didn’t have much hope of recovering it, but I decided to call them anyway and give it a try. It did take me a few calls to get someone who could help me, but I eventually talked to Donna, and after a few false starts, she tracked down my charger — I believe still plugged into the wall where I left it! She immediately told me she would send it right back and asked for my address. Today it arrived on my doorstep. To me, that’s true customer service. They did not say a word about charging me for shipping, as they surely could have since I’m the one who left it there to begin with. It was a very human interaction and kind gesture.
If the Greensboro Drury Inn is at all reflective of the company as a whole, I will certainly be looking to them for a place to stay if I need one in the future.