Ross Dress for Less

There is a system for shopping at Ross. First pick a gender. Second take your cart to the closest aisle. Third travel to your approximate size of clothing. Fourth pick out items you like. Don’t even bother pulling it out if you do not recognize the brand name. Fifth check out the shoes underwear and accessories. Go to rear of building and try on items they will only allow you to take six in the dressing room. Lastly, leave all but one item there as you will find you will only find one thing you like, then proceed to the checkout line. I know it is long as crap, but it moves surprisingly quickly. Now luxuriate on how much you saved on your shell top adidas by going to Ross as opposed to paying 50 bucks more at footlocker.

I love this for us they always have a vast variety of things and the staff is always nice even when I have had issues with the staff not being so nice the manager was quick to handle it and make sure I was a satisfied customer I can find everything here gourmet foods any clothes that I can’t find the other stores is always here hidden in the racks I love the store and I am a lifelong customer

Must be one of the older ROSs.
Its actually looks like a Ross OUtlet ?
Still can find some leftover deals.

Wish i could give a half star … but this Ross has to be the worst … EVER! They never have anything I like, there either not available or just dont have my size, everything thing is either a mess, I usually go to the Junior size since I am still in my Teens … but come on really, ugh this place … and some people need to control their kids running around like animals … come on people put them on leashes or something

Eeek! This store deserves a special badge on their Unilocal page — worst Ross store of all time.
I love Ross — don’t get me wrong. Obsessed, in fact. So naturally, when I saw this location, I made a beeline for it. The layout is different from any Ross store I’ve been in — doesn’t much make sense, to be honest. Men’s shoes when you walk in? Uh — no. Women’s shoes should be within eyesight. #duh
The shoe section — oh god. Don’t pay any attention to the size signs. In the aisle that supposedly contains size 5, you will find sizes 7 & 10. In the section for size 9 ½, you will find size 5 & slippers.
In the hair & makeup section — I had to move multiple «reshop» carts out of the way to reach something I wanted to buy.
Oh, don’t let me forget about the wallets. I’ve been looking for a new wallet — while searching through their selection, I naturally tried to line them up in a more visually pleasing fashion — & in a way that people could actually SEE the wallets. A security guard came & hovered over me. I guess he thought I was acting suspicious. Apparently he hadn’t ever seen someone DO THEIR JOB before. #burn
Now — did the utter disarray, disorganization & general messiness of this store keep me from loading up a cart? Of course not. Found a great purse, a cute pair of flats, a pair of lucky brand moccasins, 2 sunglasses cases, a winter coat, & hair clips, despite the atmosphere.
Damn you, Ross.
Would get 1 star, but I was able to convince the clerk (despite her every attempt to not understand the english language) to give me 10% off the purse I found because the zipper pull had broken off.

This location in Greenbelt is the worst. No customer service skills. Today @ 5ish I came into the store where there was only one cashier and the line was wrapped around the store. The store was disorganized and shelves needed to be stocked. I asked the manager, Juanita (mgr on duty) was there any other cashiers. She told me NO. I said I guess I need to go to another location. Her reply, «I guess you should». So instead of her trying to apologize for the lack of help, she was glad for me not to come back, which I will not. There are other Ross stores in the area that I can patronize. I think Ross needs to send Juanita to mgr training class again.
After reading the other reviews I am wishing I had seen them before I went to the store. Everything they described was what I saw in the store. RUN!!!

I am so tired of coming in this store and the line is so long. It’s crazy get more people on the reg!!!

This has got to be the Ross store that is owned by the Paris Hilton of the family. This is seriously one of the disorganized stores of all the Ross stores I’ve been to (which isn’t all that many granted).
I was second in line the other day, and there was a customer at each of the two registers. Fine. Half an hour later, I was in the same spot, and the line now reached half way back the store. And we didn’t move. Some people don’t use shopping carts at that store, and some do. There were 7 carts in line behind me, and at least 15 people.
I think everyone there has the name tag «Honey Badger» because they just don’t give a **** about customer service.

If you don’t mind digging around then this may be your store because their not very organized. You will have to search and dig but they always have something you may be interested in. And yes, the employees don’t have a huge smile on their faces. And if you come early when they are stocking the shelves, you will get pushed out the way so they can put the merchandise on the shelves. They will pretend you are invisible and won’t say excuse me or anything.

The Ross at Greenway Plaza is the perfect storm of retail nightmares. Interestingly enough, most of the what makes this store particularly horrible is the clientele that visit here. You’ll be guaranteed to find a parent with a screaming child and/​or one that allows their child to rip open toys and leave them scattered over the floor. I guess the kids get hyper from all the chocolate that they steal from the store, always leaving at least half a box left for somebody else. Though I can’t always blame the kids, the parents do their fair share of leaving the store a mess and opening sealed boxes/​packages.
The employees there look and act tired… always. And I don’t blame them. So don’t expect a smile and a friendly hello here, because its not Nordstrom and just look around at the people they have to deal with.
Also, if you ever come across a pair of pants that doesn’t have a price tag… it’s very possible someone switched out their pants and that you’re holding some else’s pair of dirty pants. Thats happened to me on some occasions here. Jackets too.