VCA Simmons Animal Hospital

The people here are amazing. My family recently lost our dog and we wanted an autopsy done. They not only did it the day of, but the even picked him up and will be dropping him back off at the other animal hospital for them to do the cremation. They have been great to my family for as long as we were their patients. Our dog loved them as much as a dog can love a vet. The people here have shown us so much kindness when we were all at our lowest point. They have earned our respect and our business for years to come.

While I never do reviews (as I should), I could not overlook this one! From administration, to the Dr.‘s, all the way back to the Grooming/​Resort area… The overall facility is simply outstanding! Professional, caring, kind, knowledgeable, experienced, happy group! I initially thought we just happened to get them all on a good day (my 1^st visit) however, after my second visit today, I could not get over the EXCEPTIONAL customer service I again experienced. Needless to say, I would definitely recommend VCA in Lake Worth and on behalf of our little girl, «Frankie-​Lynn» and her family, we are grateful to be new clients.

This practice has changed drastically since it became corporately owned. Gone are the personal touches and little things that made you feel as if you and your pet really mattered.
It’s just a factory now. Racking up numbers.
I want more for my fur babies than a perfunctory greeting and 2 minute exam. Even the follow up phone call the next day seemed scripted and disingenuous.
I won’t be going back.

I have been a customer of Simmons for years on end. They have been great to my dog since he was a pup. Today’s visit was no difference. The assistants, and Doctor were both excellent, they put up with my 7 year old 70 pound pit bull who acts like a baby– just like a pro! They knew how to handle him, and were calming and nuturing. I would recommend this place to anyone

I recently became a client here because my previous Vet of 20+ years was moved to the location by the VCA cooperation. I have been to the facility a total of 5 – 6 times. Sadly, the clinic is too large, with too many patients and Vets working there. Due to the size of this facility, the care for my dog was diminished, causing my dog to suffer. VCA Corp requires their Vets to see dogs within a 5−7minute window. Exam and diagnosis is expected within the 5 to 7 minute time frame. Due to this, my dog’s lameness was not correctly diagnosed after 4 visits. I went to another unrelated Vet for the proper diagnosis. The costs for this clinic are also very high and unreasonable. I have moved on to another Veterinarian that will be allowed the time to properly diagnose and treat my pets.

Can not say enough great things about this office, staff, and Dr. Carr.
We had to bring our baby here after being misdiagnosed twice at another office only to find out he was nearing final stages of heart failure.
Dr. Carr made this trying time as smooth as it possibly could be. I applaud her, definitely not an easy job to do. It is very clear the staff and doctor’s really care.
Thank you for being there, working late, and caring!
Our family appreciates you!
Needless to say, we will be switching vets.

I took my cat there as a semi emergency. Over the phone, they were very helpful and friendly.
They took us right in, and the tech and vet were very helpful, and informative. They understood how upset we were over our cats injury.
The charge was more then we had, but, they gave us a couple places that might help us. They understood that we loved our animal, but didn’t have the money right now, and still helped us.
Then the day after, they called to check on him.
I will definitely go back, and if it wasn’t possible surgery, we would have stayed with them.

My dog ate a piece of starfruit and got sick. I was worried and found their number on the Internet. I called at about 7:15pm since they did not close until 8pm. The person that answered the phone would not give me any information as to if it was toxic or not. She told me I should come in right away before they close at 8pm & that it would be $ 55 just to be seen. I was surprised since most office visits are around $ 45. I mentioned this to her and she told me that it would be better to pay $ 10 more than waiting until they close and ending up going somewhere else for an emergency which would be much more. I thought that sounded like a good plan and got there at 7:30pm. Once I got there she told me that I would have to pay the $ 55 plus an extra $ 115 since they might not be able to get to me until after 8 which would be an after hours change. There was no mention of this on the phone, and there was no one in the waiting room at all. I asked if I could speak to the vet about the situation, and she refused. I should have know better not to go there since a friend of mine told me they killed her dog during a routine teeth cleaning. It was a total waste of time calling them and driving over there. I was told one thing on the phone & then they wasted my time driving over there. I’m glad I left because my dog started feeling better and I found out the that what he ate is not toxic. I called another vet’s office, and they were happy to speak to me over the phone. The other office was honest and helpful. They suggested that I watch my dog to see if he gets better since what he ate was not toxic & he already threw it up by puking a few times. This is something Simmons knew, but was too money hungry to tell me. I would never call them again for any reason. Greedy & Dishonest! Train your front desk staff better and stop price gouging. If you really love animals it would be about the animal and not the money.

Like others have said, you get what you pay for and if you love your pet and treat them like one of the family, you should bring them to Simmons. A little more expensive than Banfield, etc but the service is much better. The staff really cares and the place is just comfortable. Brought our cat in for some tests and Dr Raposo was super friendly and followed up 3 times personally after the visit to check in. Very impressed. Thank you Simmons–

I could mention from the Detailed Attention that your babies are Given from the Start of Walking in the Door, if they’re feeling under the weather/​Staying For Some Holiday TLC ~ ATTENTION is Simmons Middle Name, or at least it should be!
I could write all Day and I would Realize at the time I’m trying to sleep I forgot to add another GREAT POINTER as to Why you should bring your FURRY Love Here!
Its Because Simmons Has a True Love & Understanding For All Furry Friends Big or Small he Loves them All!
Weather its needing Medical Care, Vacation For Your Pet, & Knowing they’re Well Cared for ~ I can’t say Enough other than I’ve Never came across one as Good As He Is!
Clean & Very Attentive too! For Our Babies & Yes Both Mom & Dad too!

Let me just put it like this. They are the best in what they do. It is worth taking your pet if you want the best care. I took my cat today for his wellness and microchip and they thoroughly checked him and even provided us with a cute picture of our cat Rocky. I was thrilled and especially with the information they provided when my cat got microchipped. This is something they didn’t do at my previous location. It’s a little pricey but well worth the money and they go to the moon and back to help you in every kind of way possible. I will definitely continue coming here. My cat loved it here, too. It’s weird because he doesn’t like to go to the vet but here, they calmed him down and made him feel more comfortable. Superb clinic and very professional. Clean and beautiful, too.

wonderful people !!! Pricing is fair and Dr. Joyce is wonderful !!! very clean and they make you feel welcomed ! We bring our puppy to this vet and we are very happy

My dog loves it here :)

I brought my cat into this hospital for the first time when he got very sick. I was new to florida and being from NY, I did not know where to go. But I got very lucky! I called on a Sat afternoon, and they said bring him right over. From the time I entered the hospital the staff is amazing and the hospital and doctors are all amazing! I was lucky enough to get Dr Martin. She is very very smart and was very friendly. She kept me at ease talking about my cat. She new what was wrong from the beginning but just need to do the basic tests. The next day my cat was in surgery and saved ;-). He was home two days later and sleeping with me again.
I don’t think you will find a better run animal hospital in this part of Florida. Thank you Simmons veterinary animal hospital!