Panda Express

I was at Panda on 6÷25÷15 at about 8 pm. While I was there, the cashier went over to another employee and said «I am done, I’m out of here. She looked upset. The girl she talked to started working behind the counter. The other girl that was behind the counter went in the back to talk to the one leaving. They were still visible and we’re having an animated discussion. Meanwhile, the girl behind the counter was by herself doing it all. She waited on 6 people, the line was very long, then someone came to help her. If this is all visible and within earshot of a customer, that is not good business. It was really busy the whole time I was here, there weren’t enough employees minding the counter. Everyone had a long wait.

Slowest service ever. Never prepared with popular entrees. Always waiting for them to cook them.

The food is always good here. They are slow during dinner/​lunch hours. Due to their business, their tables are usually dirty. Get your food to go, it’s worth it!

I surprises me that Grass Valley somehow got a Panda Express. But I will just be thankful and happy.
The pros are:
–food is generally fresh and consistent
–restaurant is clean
–most of the employees are very sweet
The Cons:
–they are not fast. Last week we had to wait for teriyaki chicken to be cooked and we waited almost 30 minutes. When we finally got the chicken, we were not given any sort of explanation and they didn’t even give us an extra fortune cookie! Lol
–parking can be frustrating. Since it is in a strip mall, you have to compete with Rite Aid, Round Table, grocery outlet, Staples, and a couple other stores customers for a parking spot
–No drive thru, but I realize that you can’t have it all! I will happily get out of my car for their orange chicken!

Yuuuum!
Yummy! Clean and always busy!

Fast food, but edible fast food. In a shopping center so not much for ambiance.

I agree, very nice service, only had one lackluster counter person once. Otherwise everyone seems very nice and helpful and like they enjoy their job.
I love their veggie spring rolls and in general the food is good and tasty.
Very busy at lunch time though! Line out the door.

I was visiting the Parental Unit and we wanted quick Chinese. This place was pretty good in terms of food, however, the service was outstanding. It amazes me that once I leave the manic Bay Area I’m met with real people who take the time to GIVE A CRAP about service. I think the main gal behind the counter had the name Linese? I’m sure I got that wrong but she was amazing in terms of cheery service with a smile and a great attitude. All this while helping a line out the door and multitasking up a storm. You go girl!