Mouton’s Salon

First of all Arrogant Person,
My complaints is because way before the «stylist» started with ME and MY DAUGHTER she was already talking about how she needed to take care of her other customers. She cut, cut, cut way too fast, as a professional she should have told me that she was not done. It wasn’t for her to do a quick cut, as if she was cutting meat in a meat department!!! Whom ever your are! Your a liar… I was told to come back again in a rush. I was told that the schedule was sooooooooooo full that Mouton’s Salon was going to open ½ to do what you could do… Lady, My Hair is Not Open For Experiment. Of course I find your price way too much, because of the poor job you do. Because, your main goal is for a quick buck. Your schedule is so full that the other lady was only able to color the roots of my hair, not even ½. You didn’t do me any FAVORS. I over paid for it, and guess what? I am not upset about the money, I am upset about MY HAIR THAT IS RUINED!!! And, I was not about to give you guy’s a second ½ min rush to ruin my hair even more. I never argued about the money with you guy’s. Keep it, obviously you needed more than me :-)
Daisy D.
Daisy D.
Southlake, TX
0 1
5 minutes ago
Before you get arrogant with me again, consider having pride and love for your job. Consider maybe, having the best interest for your clients. NOT FOR A QUICK BUCK!!! :-) Have a good day!!! And since you mention about the area, LET ME TELL YOU, YOUR NOT IN A HIGH END AREA. AND YOU DO NOT PROVIDE HIGH END QUALITY. IT IS ALL ABOUT A QUICK BUCK!

Wonderful, first visit. Anissa listened to what I wanted, made suggestions and I left with a great cut and another appointment. What a pleasant experience from the moment I entered the salon until I left! I recommend this salon to anyone desiring a pleasant experience and a super hair style!

Friendly service and professional service is what I received here. Totally happy with my hair, finally found a salon that listened to want I wanted and worked to create a style just for me. I would recommend this salon to anyone.

Hair doctors! Lots of great advice, took the time to get it right, products making a big difference and repairing my damaged hair.

Wow, I’m confused by the bad review I just read about this place (my salon). I have never had a bad experience here, and Becca usually does my hair. unless she’s unavailable. In that case, one of the other amazing stylists step in for me. The front desk girls are by far the best out of any salon I’ve ever been to. I can call right when they open, and they’re just as sweet as they always are. The customer service is impeccable!!!

I have been going to Mouton’s Salon for several years. Melanie has been working with me to transition from constantly maintaining my color to embracing my grey hair. I very much appreciate that they do what is best for their client even when it means they may make a little less money. I’ll make up for it by buying a few more products there but they certainly don’t expect it nor do they push you to buy products. They also have a great gift card promotion twice a year. The owners also make sure their clients are happy. I feel like the entire staff makes the extra effort.

I’ve been going to Mouton’s for about 4 years now. They are the most professional salon I’ve ever been to. Teresa and Bruce are the owners and they are meticulous about training their staff and knowing and understanding their clients. The stylists will talk with you before your cut, ask what you have liked about your hair, what you didn’t like. see how it falls naturally. They take notes on the cut so they can easily refer back to what was done last time. They take their time to be sure you will be happy, again and again and again. I see Teresa and have also seen Ashley. They are tremendous and are always reaching for higher and higher standards. Yes. they are Woohoo! As good as it gets! :)

Mouton’s is a total gem of a salon! I have gone for years and have always been greeted by cheerful staff who are patient with my personal preferences. Their prices are much less than most upscale salons, and the atmosphere is always clean, cheery and inviting. Like most women, I am extremely picky with my hair and my stylist, Amy, always listens to me and takes great care of me! I also love that you are paired with a stylist whose price point matches their experience, and I’ve never had a bad stylist there! Another detail is that they send me a text and confirmation to add to my iPhone wallet/​passbook for easy scheduling! I’ve left a salon or two in tears, but once I found Mouton’s I don’t need to look anywhere else!

THIS PLACE RUINED MY HAIR!!! I went in for a simple partial HIGHLIGHT to fix my roots. The incompetent hair stylist pointed to a shade of blonde that I wanted and I agreed to the color and then proceeded to bleach my entire head. I was almost in tears when I saw the finished product. When she realized her mistake I requested she fix it with lowlights or anything to make it look some what acceptable. When I got to the check out the price for ruining my hair ended up being TWICE what I was originally quoted. When my mother called to request they refund me for the chop job they did they claimed they had done nothing wrong. I spent $ 250 for ruined hair that I am ashamed to be seen in public with. When told they would work with me I requested they only charge me for what they originally intended to. I haven’t heard from them since but have been informed from my bank that they did not comply. This place is a scam and takes advantage of new customers.

This is an amazing salon. I have been coming to this salon for years. I would highly recommend this salon. The stylist are well trained, and have a high standard of excellence on the work and services that they provide.

Probably one of the best salons I’ve ever gone to. I love their color, the cut absolutely everything. The staff are professional & extremely friendly. I used to drive out of state to get my hair done because I didn’t trust anyone else.

I came in for an ombré look, the stylist said that she could do it. She failed. $ 200 gone. Came back again, same stylist (which I should have remembered her name to know NOT to get her again), and once again she failed and totally screwed up my hair. I came home and cried at how horrible of a job she did and what a waste of $ 200 PLUS she ruined my shirt with hair dye.
I then called, spoke with a manager, and she got one of the more advanced stylist to fix my hair for free. Still wasn’t the best but at least she tried.
I just wish the original stylist would have been honest and informed me that she couldn’t dye hair.

had a great visit with Kaylee and loved my hair when she was finished. I actually left my current hairdresser of 5 years to try Kaylee out; couldn’t be more pleased and can’t wait to have her color and highlight. She is super nice, very knowledgeable, and the cutest girl I have ever seen!!! lol The prices are reasonable and it is very close to my house! So hate seeing the bad reviews and hope the owner is more ontop of issues that come up than the reviews claim, because that is just bad customer service and bad business. But my experience was great and the front desk staff was fantastic from the time I called for my appt until I walked out the door.

This salon never disappoints. My current stylist, Kaylee, is knowledgeable, personable, cute as, a bug gorgeous and never disappoints. She has never let me down and i will never go anywhere else for salon services. Quick, precise, perfection. A graduate of Duvall’s in Bedford, tx. They really know their stuff. Shes the best stylist i’ve had… ever. friendly, caring and genuine.

I really enjoyed my experience with this salon! I’d been referred here from a friend because I wasn’t happy with my previous cut or color. I’m usually not quick to change stylists but I took her recommendation. I stopped by without an appointment and asked if there was anyone with time to consult right then and someone who could work me in the upcoming week. The receptionist assessed who could do both — and I was thankful to meet Dawnnelle. She listened to my concerns and made suggestions and tweaks as we went along. Her color method took me half the time of my precious salon and in the end the updated color and the cut was less time and money then I’d been paying for awhile! Win — win all the way around! Very professional from the front desk on!

The salon itself is very nice and upscale, with affordable haircuts. I’m one of those people who tend to only get their haircut once or twice a year so being able to go back in after that long and have Becca remember our last conversation really shows they care about their customers. Absolutely love it there!

I love Monica from Santa Monica. She understands my hair and my style. I tried so many stylists and salon for 2 years since we moved here. Now my search is over. She’s lovely, takes good care of my hair and always has great suggestions.

This place totally sucks. I’ve changed stylists there 3 times and all 3 have totally screwed my hair up. I ask for a highlight, its fried. I ask for a trim, they cut off 5 inches. I ask for a style, I get told they are over on time and send me home with a wet head. I spend $ 200 dollars or more each and every time I go. Not to mention I have complained to the owner and 1^st of all she wont speak to you directly, she puts it on an email. All she says is «Im so sorry, what can i do» Ugh, Refund, fix it, don’t mess it up to begin with; hire competent stylists, heck maybe a discount. But nothing. No response. I called and called and still no response…
I will NEVER come back here. Its a total joke. I am so pissed at what they did to my hair and wont even refund my money or fix it.

Like a previous reviewer, I gave Mouton’s numerous tries to be a good place to go for a decent haircut. But each time I leave I’m disappointed.
The first few times I went I had a stylist who had the personality of a cardboard box and always had a look on her face like she’d rather be anywhere but there. The last time I went to her she cut my hair uneven. And it was noticeable; one side was a good inch longer than the other side.
Last week I gave them another go. I was told my previous stylist was no longer with them and I was really okay with that. They gave me a new girl who had a wonderful personality. We had a ton in common. I asked her to cut my long hair into a V shape in the back and to blend my side bangs into the rest of my layers as they are growing out. She asked me if I was attached to my length and I said yes. She assured me that she would only be taking an inch off in the back.
Once she’s done drying and styling I realize that I now have a long bob. She assured me she’s only be taking an inch off but there’s a good 4 – 5 inches of my hair that’s now gone.
I got home and cried. I want to cry every morning when I look at myself in the mirror and realize all over again that my long hair is gone.
I’m not happy Mouton’s. Not happy at all.
And I will not be back.

Ok… I have given this place several opportunities… more than a normal person would.
I had a decent stylist that I went to for a few months then she quit. So I tried another lady… should I say girl. I can’t even describe the color I came out with! It was horrible. So… as I called the next day to let someone know I hear she quit too.
OK, so they booked me with another who, I will say, did her best to fix my hair and it was eh … and she quit shortly after that. WHEW! ok… lots of turn over in staff.
Then, I went to a new lady and her color seemed pretty good. Then it was time for her to CUT my hair.
First time I asked for long layers and the layers were all wrong and some very short at the crown and I could swear one side of my head was longer than the other… So I addressed this with her… and we let it grow out.
Went in to her again a few weeks ago and asked again for long layers… I didn’t get layers this trip at all… I got basically a long bob that was also cut crooked! I felt the unevenness (sometimes wondering if it was in my head even tho one side when pulled in front of the face WAS longer than the other) until I finally broke down and called a new stylist and had it fixed last night.
What was his first comment the new stylist said when looking at my hair?
«it looks as if you have a lot of unevenness on your cut»
NO KIDDING.
I just can’t go back to Mouton’s.