Krispy Kreme

The donuts here are pretty good, they have great fresh donuts. But after the donuts harden they taste awful!!! I will only eat their donuts if I eat it in store.

This Krispy Kreme has disappointed me everytime I have been in. My first visit I was told by the manager they didn’t give out fresh glazed samples anymore, and my most recent visit I was offered one so that was odd.
On my last visit I was using a birthday reward and wanted to upgrade the small hot coffee to a large frozen drink (ie– I was willing to spending more money instead of just getting something for free). The girl at the register was super nice but didn’t know how birthday rewards worked so she got the manager. The manager was not friendly at all, didn’t even bother to introduce herself or her title, and told me I couldn’t upgrade and pay the difference because the computer only applied the discount to the regular coffee. She then proceeded to ring me up for my doughnuts and take off the discount –which came off the total– before she even added in the coffee! I felt like she had just lied to my face but I was too frustrated to push it any further.
TL;DR Manager was rude and she easily could have charged me for the frozen coffee I wanted and taken off the discount amount but she refused to, and offered no apology for inconvenience, or any sort of courtesy or customer service at all.
Oh, and last but not least, the half and half left chunks floating at the top of my coffee so I showed the staff and got a new hot coffee, and still no apologies or customer service measures were taken by the manager. I will absolutely not be back.

If you’re wondering what heaven is like, just go to Krispy Kreme and get an original Glazed Donut. It’s mouth-​watering good! And, it’s only $ 0.69!!! Why wouldn’t you come here?
I’m writing this review however to specifically give a shoutout to the great customer service. Everyone was really patient while I chose my perfect donut selections. They even threw in the extra sample glazed– my favorite! I will definitely be going back :)

Nice people, tasty stuff, BUT no crème berry drink, even though advertised. Downloaded the app, got an intro deal, BUT they couldn’t scan it, even though very prominently displayed at counter

I was excited to see Krispy kreme doughnuts on my daily groupon email and immediately purchased the $ 10 for $ 20 Krispy kreme doughnut groupon. The ink was still wet on freshly printed groupon when I walked into the 3605 Ira E Woods Avenue, Grapevine, TX location on 7.24.2015 at 10 am.
The young cashier wasn’t sure how to enter the groupon and asked several other cashiers, who also didn’t know. Finally my original cashier approached a middle aged man sitting in a booth — working on what looked like reports or schedules for help. He immediately came over and handed me back my groupon telling me that this location does NOT accept groupons. When I asked why — he told me that he’s turned away other groupon users.
So, no, I have no idea if the doughnuts are fresh or tasty. What I do know is that the establishment has benefited from the groupon advertising and refuses to honor their commitment. I also know that at 10 am on a Friday morning — I was the ONLY customer in the establishment. Fortunately, there is a Dunkin Donuts a couple of miles down the road.

Once in awhile I get a craving for Krispy kreme donut. Today was that day and I sure don’t regret giving in to temptation!!! I broke my diet and it was sooooo worth it!!! No regrets! I went all in and ate all four donuts by myself! I know that is such a fat kid of me but go big or go home!!! Their glazed are like heaven. What is better is their freaking cream filled donuts. OMG!!! I’d kill for one of those. Perfectly sweet and delicious! they go great when you pair a glazed donut up with a slurpee for the summer. I’d eat these everyday if society didn’t worship skinny people. I have to take over the world someday so I have to stay skinny to pursue that goal of mine.

This is the worst Krispy Kreme… its doughnut day and they have no hot fresh doughnuts ready. So we’re waiting 15 mins. The manager came out to tell us that they weren’t ready. Which is the only reason I am giving them two stars
What Krispy Kreme doughnuts drive they has the hot and Fresh light on and doesn’t have fresh doughnuts at 6 in the morning? We drove 25 min to get here so they would be fresh.
What a disappointment!

Disappointed I didn’t get to see them make the donuts missed out on that experience the staff was not friendly. She seemed annoyed we were there even though I told her it was my first at Krispy Kreme she didn’t care. Donuts didn’t taste fresh they taste like been there for couple days if that was the case I would’ve gone to Wal-​Mart. So from now on I’ll be going to the small Donut shops where they actually care about your business. Did I mention I drove 30 mins. Away just to get here. Never again will I go to Krispy Kreme thanks a lot …

I like doughnuts from this place! In my opinion doughnuts here are better in taste than in Dunkin doughnuts.
Tasty, fresh and a lot different choices!

Fresh and hot or day old… best donuts EVER! My kids love watching the donuts being made fresh right before their eyes!!!

Donuts were great of course. Staff is friendly and the line moved pretty quickly for a Saturday morning. But the restaurant was dirty. Tables and floors were dirty and sticky and the trash cans overflowing. And the bathroom needed attention.

How can I go wrong with Krispy Kreme? How can I not like a warm FRESH doughnut? I guess I can’t, because I give them 5 stars :)
Why is it the things that are soooo good are soooo bad for you? Oh well, a woman’s got to splurge sometimes right?

Worst store ever, so glad I live closer to austin with people who actually care about what they serve! Decided to treat the kids after a full weekend at grandpas. Went in to this store wasn’t even greeted stood their and watch the employees chitchat and finally one of them walked over. 1^st they do not offer the fresh hot donut of the belt, after that disappointment we went to pick our donuts at the counter. As my kids were shouting out their orders I noticed a bug on one of the doughnuts, lend in closer to the display and noticed a couple by couple I mean 5 that I saw flying and landing on the displayed goods. Had to explain to my kids that we were not going to be enjoying these donuts Bc by then I was sick to my stomach. Told the boy I was not going to be getting them and walked out!!! They said nothing !!

I am not a great fan of sweet stuff and hence doughnuts never have been on my crave list. One of my friends suggested I go to one of Krispy Kreme hot light doughnut factories and I decided to give it a shot. Went last Sunday with my family…
We saw the goodies being fried in a large fryer and bathed in a sugar syrup on an assembly line and was quite fun to watch.
We ordered glazed doughnuts and when I took my first bite — never felt like I was eating a doughnut! It was like some heavenly substance melting in my mouth!!! I don’t have a sweet tooth at all but between four of us, we devoured a dozen !!!
Will definitely go back. Bad news is that I have to give up something else as this adds to my calories

Well it has probubly been 5 years that I’ve been too any Krispy Kreme and 2 – 3 years that I’ve personaly ate one. My little sister loves these things and used to live by here and anytime we were in the car together and the hot light was on she’d demand we go thru their drive thru. Which honestly is one of the two things I like about this place. The other is soft drinks on tap, not just bottles like the hole in the wall places. My daughter and I got up early one morning to go to my mother in laws school … and as I do I left a little to early so we stopped to let my daughter have her first krispy kreme and see which team she was on. Mommy’s team small hole in the wall doughnut team … or her aunts corprate all hours drive thru hot light team.
Mommy’s team won. I have not ever seen my child take one bite of a doughnut and want to throw it away. So I in the spirt of hating to be wasteful tried to eat it and only got 2 – 3 bites. Needless to say we had to go elsewhere after we had done our errand at my mother in laws school.

Suger and batter have never tasted so bad.

Have you ever walked into a store or restaurant and asked «Is this Heaven?»… Unless you were in Grapevine, TX; the answer was «no.» Heaven happens to be in Grapevine disguised as a Krispy Kreme bakery/​store. The best donuts I’ve ever had. Free samples, the freshest donuts, every flavor, and it’s all perfect.
Crap. I need to start running again.

Hot Fresh Now and damn good!!! The glazed donuts melt in your mouth and the free sample off the conveyer belt is all I really need but I always buy some donuts to take home. I remember when this place opened they practically had to close down the street because of all the traffic. The hype is gone but the tastiness stayed. I am so sad to see the donuts that don’t flip over or pass quality control get thrown out but I guess that’s business. The store is clean and the workers are okay but not the most exciting group of people in the world. At least one guy wanted to give me my free glazed donut sample!

This location is always churning out some great donuts. Sure I indulge on occasion bit I have to be careful not to consume too many doughnuts at one sitting. They always have some type of specialty doughnut like the sports themed which I imagine do quite well. I enjoy the glazed on occasion but have to enjoy in moderation or I would just balloon up in weight. Great place and love their style.

Best glazed donut in the world. No contest. Heck, when the «Hot Doughnuts Now» sign is on you can even watch your donuts being made. As others have said, you should eat the glazed donuts hot, but you MUST eat them on the same day that they are made, since they only really have a shelf life of a few hours. The only possible exception is their cake donuts and cream/​custard filled donuts which are much better fresh, but might survive into the next day. That’s why I could never understand why they sell KK donuts at grocery and convenience stores. I tried them ONCE from there and they were NASTY.
But anyway, there is nothing else like eating the not quite solid, not quite liquid pure sugary goodness of a hot KK glazed donut. I actually like a lot of their other varieties too. My kids and I like their chocolate glazed with sprinkles (add some chocolate and more sugar to your pure sugar,) my wife really likes their glazed cream filled, and some of their specialty donuts are good — they had a strawberry-​iced glazed which turned out to be WAY better than the strawberry frosted at Dunkin’ Donuts which has been one of my all-​time favorite donuts since I was a kid. The cake donuts and chocolate donuts with filling (cream or custard) will last into the next day, but they are not KK’s best offering. Frankly, I think Starbucks has the best chocolate glazed cake donut at the moment, and DD has better filled donuts.
Krispy Kreme’s coffee is usually downright nasty. I have tried it many times at many different locations, and it is universally nasty. About a month ago, however, I tried it once more, and it was OK. Nowhere near as good as DD coffee (or even Starbucks, of which I am not really a fan) but no longer nasty. I don’t know whether this was an anomaly or whether KK has changed their coffee somehow, but I will remain hopeful.