Jay Lowe – State Farm Insurance Agent

Jay Lowe is the most diligent agent I have ever dealt with; he has resolved many claims that I have had, and gave me superior customer care. Also, he’s very personal and he always remembers the last conversation we have had, even if it was months back. Good guy, solid insurance, what more can you ask for?!

Jay has been my insurance agent for close to one year. He is AWESOME! Always take my calls and quick to respond to emails (which I care a lot about). Give me honest answers and will not sell me something I do not need. Would highly recommend him.

I’ve never met him, but this guy is my State Farm Insurance Agent. I get junk mail with his photo on it, so I know I have the right guy! When I moved here back in March, I needed to find a car and apartment insurance company. I asked everyone here in the Unilocal message boards for their opinion, and the majority picked State Farm, so that’s what I went with! I have great coverage, which I can attest to in a minute. It’s less expensive that what I had back in Massachusetts. Here in Texas, my car and apartment insurance costs less than what my car insurance alone was back home. And my coverage here is greater. I hadn’t given much thought to my insurance since I signed up, but I needed it yesterday. I was in a car accident: A woman ran a stop sign and plowed into my passenger side. I’m ok, she’s ok, but I wasn’t sure what to do, exactly. I hadn’t been in a collision in 17 years, so things have changed since then. But today, it’s easy. After calling the police and having tow trucks called, I called the number on my State Farm piece of paper I keep in the car. I eventually got someone who took down all my details, including the Police Report Number the cop gave me. They took good care of me and dealt with me having to talk to the cop at the same time and noise in the background from the tow trucks. There was a repair shop nearby which was prefered by State Farm. That means easier paperwork, really. It’s more seamless for me — I don’t have to collect forms or go back and forth, etc. My car was towed to the place, they were expecting me and took care of that. My auto insurance covered rental cars during an accident, and there happened to be an Enterprise car rental place just a few doors down. State Farm got me a car there and they were all ready for me too when I arrived. It was all pretty seamless. It’s all just paperwork these days and there’s little I have to do. I just have to wait for my car to be fixed, really. Thankfully I am not injured so there’s no worries there. But I am glad I have State Farm and I’m glad it’s all working out. I’ll let you know if I come across any issues or hiccups during this time. I’m still a little unclear on what I need to pay out of pocket (if anything) but I’m sure it will all work out. Anyhow — thumbs up for State Farm!