iCracked Professional iPhone, iPod and iPad Repair

Excellent service. The tech was on time (to the minute) and replaced my cracked screen in less than an hour. I highly recommend their service. I wouldn’t hesitate to use them again. Thanks again.

I guarantee you, this guy has got your back. Best service you could ask for. I have had several screens replaced by Brent and he’s met me every time and finished within the hour. I recently sent in my iphone for a replacment through their insurance policy, they were kinda screwing me around. I told Brent about it and he got me the answers I needed about my phone within a few hours. One of the most helpful people I have met. 5 stars for Brent and icracked’s policies.

Brent Wolfe is very unprofessional, and my entire experience with him was awful. My iphone 6 plus needed a new screen so I called him. His Unilocal page said he was open of Sunday so he was my first call. He texted be back that he could fix the phone and he would come to me. At that point I sent him another text with my schedule and address… no response. A few hours later I texted him again… no response. Finally I texted him to let him know I was headed to the Apple store in 30 minutes… no response until the 30 minute mark to tell me he can meet me the following morning.
He schedules to come out at 7:30am the following morning, but at 7:30am he texts me again that he’s going to be late. I’m starting to get a little stressed because I need to get to work, and I’m being forced behind schedule because Brent can’t get out of bed in time. He finally texts me at 7:55am the he’s here. 25 minutes late but I’m still willing to give him a chance.
When I hand him my phone, he tells me that he needs to order my screen and he can reschedule for 3 days in the evening… Really! You don’t even have the screen to fix my screen?! Why on earth did this guy even waste my time. Nonetheless, I’m very understanding so I reschedule for Wednesday at 6pm, instead of the Monday at 7:30 I was promised.
After spending 3 days cutting my finger on broken iphone glass, and catering to this lame guys excuses, he texts me again that he cannot make the 6pm apointment and he wants to come at 9pm! Wow! At this point I’m beyond offended. I tell him that 9pm will not work and I would only be available between 6pm and 8pm.
Instead of rescheduling for the following day, he sends me an email cancelling my appointment. I just waited 4 days to help a small business get my money, and in return I get dumped.
Brent Wolfe is a bum! He has no calendar management skills and is passive aggressive. People like him never make it, and I would suggest you call another mobile repair company.

Brent does a great job and is super professional! What an easy way to get a cracked screen fixed quickly! Thank you Brent! We will tell our friends about your service!

We were here from Pa and needed a new screen Brent met us and had it repaired in a few days!