Grapevine Automotive Services

It is hard to find a trustworthy place to get your car serviced these days. The people at Grapevine Automotive Services provide top-​notch service from beginning to end. I don’t live near Grapevine but I find that it’s well worth the drive to get excellent work at very competitive rates. The are always polite and knowledgeable, and the technicians warranty their services because they have confidence in the quality of their work. Also, they will arrange for a loaner car or rental car if you need one.
One thing I really appreciate is that I can get honest advice from the technicians. For instance, a few months ago I needed several major repairs. I didn’t have the money to cover everything so I asked the technician to help me determine which things were necessary and which things could wait. He helped me figure out a plan of action without any salesman-​like pressure that I’m used to getting at other places.
Go ahead, get a quote from your normal auto shop or your dealership. Then go to Grapevine Automotive Services and get the job done, most likely for less money and with a longer warranty.

I’ve been going to Grapevine Automotive for a while now, and they’ve kept my car (s) running in great condition. They’re definitely less expensive than going to a dealership and work on all kinds of cars, including oldies and customs. I never like paying money for fixing things on my car but I love that they keep track of all the details on what needs to be serviced and how to stretch my dollars but keep my car in great shape.
We’ve done 2 – 3 «new-​car» inspections, three pieces of body-​work due to accidents, and pretty much all regular maintenance with them and haven’t had any issues. Everything is pretty no-​frills there, but everyone who works there is very knowledgable on cars and real friendly while waiting.
Get to know them and you’ll be pleasantly surprised.
–Robert

I came in on the following dates to get my A/​C fixed. Please review the bullet points and dates as follows:

1.) I came in first time on 7÷27÷2012 @ 1:00 PM and my invoice was printed at 2:53 PM;
Tec advised, «A/​C had a bad Valve Core and replaced it and added A/​C Refrigerant «
Labor $ 78.00 = total invoice to $ 123.05
2.) Came back the next day due to A/​C not working your shop was not open on Sat. 7÷28÷2012;
3.) My daughter brought 2002 Ford back on 7-​30-​2012 to have it looked over;
a. Tec advised at this visit a hose was bad and replaced it. She was there for over 2 hours;
b. Left work today 7-​31-​2012 and A/​C did not work again;
4.) Brought it back again due to A/​C not working at 4:40 PM;
a. Tec (Scott I think is the guys name) advised it’s not our fault but I’ll check it again for you;
b. Tec came back and advised I had a hole in the A/​C compressor that was the problem! He offered to put some freon in for free; just so I didn’t have to drive my car home hot! Can you believe this? If it had not happened to me I wouldn’t believe it either!
The owner of the company Dayne West, wrote me an E-​mail and agreed I was not serviced very good, but also mentioned he would not refund my money. Due to they were out their time and parts. They never did fix my problem even after three attempts. I will NEVER be back for any auto work from this company!
And, to make it even worse.
The auto company that did fix my car had a customer in the waiting area. That told me of their bad treatment with Grapevine Auto. And, how they tried to take them for over $ 2,500 for car repairs and come to find out all they had problems with was a fuse that had gone bad. Which only cost them $ 50.00. They were smart and didn’t give them any more chances, they went for a 2^nd., opinion. I guess you live and learn. Take my advice and stay clear of this company!
This is a very bad company! I would not recommend them!

A friend of mine suggested I tried Grapevine Automotive after having some issues with the BMW dealership. I was impressed at their professionalism and I have never, ever felt taken advantage or lied to. No superfluous flushes or air filter have ever been recommended to me. The best thing is that they really, truly stand behind their work and will go above and beyond to make me feel valued and that the job has been done correctly.