U.S. Cellular

Well well well. Behold the power of Unilocal!So the people at this store: A. Best people around. The company: F-​. Upper level management should be ashamed at how far they let it all fall. I’m not talking about store management. Those guys rock. Well, Ken rocks. The other manager was somewhat snobby, she apparently didn’t realize that I worked for the company for a few years before she got hired.
~3 stars for having to be put on a list to buy a clearance accessory. Ordered off of amazon on my AT&T phone while I was waiting, but I did get to see some friends so Woot!
–5 stars for Maggie, Chava, Chris, Craig, Garry, Chelsea, Juan,. I totally forgot his name. I just called him Juan.
–minus 75 stars for getting rid of technicians and cashiers. I know you’re struggling USCC but come on. That just made it work.
–minus 48 stars for getting rid of belief plans. That was a PR nightmare.
–minus 476 stars for TOPS.
–plus 1,592 stars for getting rid of Felecia. Bye Felecia! (I mean TC! Enjoy your exciting new job!)

If you are going to visit this store, bring a backpack, tent, and 3 days worth of food and toilet paper, you are going to need it. Here is a survival tip. Ask the clerk how long is the expected wait, then triple it. You will be in the ball park.

Terrible wait time. The wait alone was almost 2 hours. I’ve tried simply getting a phone turned on over the last couple days and I keep getting told that the service is down for the whole system. Then I tried to finally try to get the phone turned on activated they said that the phone was no good and it’s a brand new US Cellular phone they were having problems programming it. US Cellular used to be really good but I have to say the service is really gone downhill. If I wasn’t in a contract I would choose Verizon.