Granite Bay Ace Hardware

Only go here if you have poor planning or get caught with a job you need to finish. Use Amazon and YouTube videos do it all better and cheaper

I use this store as much as I can primarily because the service is great. I always get help finding things. The people are friendly and I can go there, get what I need and get out in in few minutes. I highly recommend this Ace Hardware.

I go here a lot. Honestly, I have been disapointed several times lately. No one to help me. Or the one who did help me got me the wrong screws/​nuts. One time they didn’t have basic pipe wrap (salesman was embarrased on that one). They did not have stretch cord on a roll, which other ACE’s did have. I found the light bulb I wanted, but they only had one and didn’t get more for months. What”s that, about 4 times in maybe 2 months. I hope they shape up. They are close.

I have to be honest. I only come here when I am in the area or I need a real hardware guy to describe a problem to fix. I came by the store the other day to pick up some rescreened patio sliders and needed to take care of some other stuff. The floor employee (and dear sir, I am sorry. Im terrible with names.) Professional, confident, skilled, and showed me to exactly what I needed for my «little Manhattan» home project. Im now a fan! Funny, I had to visit Home Depot later that night for a product and it was empty and I couldn’t find any help, except the Solar City Guy in the main aisle trying to sell me Solar to increase his monthly sales income. ACE, I get it now, continue on. You have my business.

I first visited this hardware store in November to buy some magical goo that could remove wallpaper. (I know! Wallpaper!!) The staff was really helpful and what I remember most is that they have a TON of other cool stuff. Lawn décor, holiday décor, anything you could want to make your casa a bit more comfortable.
My second trip was just the other day (11 months later) to return the very same items I had purchased… tacky? Perhaps, but I had forgot that I bought these items and upon move out of the «wallpaper house» I had never used them. There they sat unopened and right next to their friend, the receipt. I called the store and a nice gentleman told me «as long as you have the receipt, we will take it back»
I know this alone does not a dream store make, BUT I think in this day and age, the small town customer service they gave me was a nice change!
Again, on my visit I found a plethora of fun and exciting items. Halloween items on sale, cookware, garden hoses. I will be coming back again for certain items I may have otherwise got at Wal-​Mart or the like-​things such as topsoil and tools that will bring me in but the service will keep me coming back in! thanks ACE! You are pretty cool.

Great store! I was there for 2 minutes and had 3 people ask if I needed help. Someone ran to the front when there were 2 people waiting to check out. They even carried out the bag of potting soil for me. Highly recommend this store! Wish more stores were this good!

I love this place! When I walk in, the help virtually run up to me and ask if I need anything. Also, the place has a fantastic selection of stuff. I love the nut and bolt section of the store. I highly suggest this store for the novice do-​it yourself person. Forget the big box no service hardware stores. This store is the place to go.
My only complaint is that the store does not accept a debit card w/​out a Visa or MasterCard stamped on the card.

What can I say other than why would anyone ever go to a big box hardware store when there is an ACE in town? To say I love the ACE in Granite Bay is an understatement. They run a tight ship with among the best customer service I have ever experienced — anywhere!
Initially, I thought the phenomenal service was just by chance, but then I caught the cashier whispering into a headset that a customer was headed over to a specific aisle and to provide assistance. I can find virtually everything I need in a fraction of the time it takes at Home Depot or Lowe’s. And in the off chance they don’t stock it, they are more than happy to order it for you quickly.
The service, attention to detail and value are worth the visit. Do yourself a favor and make a trip to the ACE and discover what you’ve been missing at Home Depot and Lowe’s.

The Ace Hardware is a really friendly shop. Whenever I am there, I am always approached by MULTIPLE employees who are more than happy to show me where all the things I need are located.
The store is really neat and orderly. The ladies restroom is clean!
However, I have recently discovered that the light bulbs at Lowe’s is much much cheaper.
We did get a wonderful deal at Aces for an air compressor. Make sure you shop around and get good prices!