All Seasons Pools & Spas

I have been shopping there since it opened. The staff does not put the hard sell on. They are super helpful and knowledgeable about pools and spas. The manager Mark is great and his customer service is unbelievable! Please support this local business!

Boo hiss to their 14-​day return policy on chemicals. I went in to return an unopened item, receipt in hand, no expiration date on the package, but it was more than 14 days since the sale, so tough luck for me. He couldn’t offer a reasonable explanation why either. What it sounded like to me was «I don’t care about you and I don’t want you to ever come back.» So I won’t.

Every time I come to All Seasons, Mark and staff are always on point. Even when its busy with all the «water testers» lined up at the counter. They wont over sale customers products and Mark is probably the most knowledgeable pool water chemistry and equipment guy I know. Hands down the best pool business I’ve been to. I wont even stop at Leslies any longer. If I had a business, this is what customer service is all about. Honest, creditable, and always looking out for the clients best interest.

These guys are Rock Stars; especially Rebecca.
I’ve used a weekly service since I bought this home 3-​years ago; I hired the guy who cleaned the pool for the seller. All has been well for 3-​years.
Last week the pool turned green three days after service and then so cloudy I couldn’t see the bottom.
I figured, «what the hey» pool maintenance can’t be that tough. I took a water sample to All Seasons in Granite Bay and Rebecca took my sample and did the analysis. She told me what was wrong, sold me what I needed and by the end of the day my pool went from swamp-​like to crystal clear.
These guys are the real deal. And, free water samples for life so you don’t need to buy one of those sample kits; just bring it in to All Seasons.
I’m a customer for life.

I went to Leslie’s pool supply located at Douglas and Rocky Ridge to get a new part for my Polaris pool sweep that I purchased there for $ 600 just 13 months prior. The manager there was rude and said even though it’s on warranty they wouldn’t cover that particular part which cost $ 100.
I went to All Seasons Pool and Spa on Douglas and Sierra College and spoke to manager Mark Nealey. I kind of complained to him about my other experience at Leslie’s. He was so cool and laid back I decided to purchase the item from him along with a couple other items. When he rang me up, he said don’t worry about the part, I will deal with Polaris and get credit for it. After my purchase, we hung out and just talked for another 30 minutes. Very good guy with a lot of people skills.
You would be stupid not to purchase your pool supplies from this store! Great service and good people. Thank you very much!

I have had several occasions to visit All Seasons Pools & Spas as they are close to my house and I installed a cedar hot tub I built from a kit. Each time I went to the store I was helped with information and on a few occasions the exact right products I needed to get things started properly with the new tub.
I really don’t understand the negative comments here as I have only had very helpful and knowledgeable people help me. Also, my daughter has been purchasing products from them for years for there rather large backyard pool and recommended them to me.
If you have problems with your pool, spa or hot tub this is the store for you if it is in your area.

I recently took over doing my own pool chemicals on my leased home/​pool in Granite Bay. I was getting great assistance and advice from Mark and the team at All Seasons in the Walmart parking lot at Sierra College and Douglas Blvd. They were testing the water and advising me and educating this first time pool «semi-​owner» and were really helpful… Then the system started having troubles. I called the Manager Mark and before I knew it he said he would swing by my house and take a look at it. He came within an hour and we discussed the old original 30yr old equipment and the problems in the pump, filter and sweep. He suggested a couple easy things for me to do to see if it would help and he would get an estimate togetether for complete repairs/​replacement where needed for me to give to my landlord… As the amature pool guy I am, I tried taking apart a piece and just couldn’t get it back together… Again, called Mark and he was at my house within the hour to fix it at no charge to me and with great attitude. My landlord talked with mark and after all of Mark’s long term recommendations my landlord decided to go with the new variable speed pump, new sweep and new filter… I also hired All Seasons to do the chemicals service monthly as I had learned my lesson… Leave the pools to the professionals… and they don’t get any better than the team and Manager Mark, at All Seasons Pool/​Spa in Granite Bay.

A Sunday afternoon of running errands brought me into All Season’s. Conveniently located at the corner of Douglas Blvd and Sierra College in the Wal-​Mart parking lot, tucked back near LaBou. Although my husband had been a few times before me, this first visit was very pleasant! I grew up around swimming pools and my sister worked for a pool store so I have an idea of how these folks should be able to help. The team at All Seasons did not let me down. They were quick to help our ailing pool and suggest just what we need. They did not oversell at all! You can buy everything you need for your outdoor oasis from spas to bathing caps for your kids. My 2 year old almost walked out with a one the remotes that controls the store… they were so nice about it… embarrassing.

I couldn’t give this company my money. I recently purchased a home with a pool which had outdated pool equipment that was leaking. Per my Realtor’s recommendation, All Seasons came by the home and provided an estimate for repairing the old leaky equipment. The prices were reasonable. When we needed the repairs, I called the service department and told them I would actually like a quote to upgrade the whole system; pump, filter, computer controls, re-​plumbing etc. The lady I spoke with was very nice and said she would pass the message along to Josh who would handle the service call. After 2 weeks and no return call, I decided to give them one last chance. Yes, they had my phone number AND email. Once again the lady I spoke with was very nice and apologized at which time I was promised a phone call from Josh again. This time I did receive a phone call from Josh who promised a new quote for the new equipment within three days. A month later, still nothing! Plenty of time for me to of found another company who has already installed the equipment and allowed me to start swimming. Too bad that a several thousand dollar purchase or customer service isn’t a priority for them. Check your Unilocal ratings ladies and gentleman when researching your new pool people.