FedEx Office Print & Ship Center

I have a package to send today, so I looked for local FedEx offices, found this spot, and got reminded of what I encountered when I went in to send some stuff after Christmas at this location. They had three people standing around helping one customer who was befuddled, and had another person sitting down. Uh, here I am, I have some business for you, you don’t have to have all 3 deal with that one person and a 4^th doing other stuff.
I caught their eyes but that didn’t get their help. So I stood there in awe watching the lack of customer attention (sometimes you just have to enjoy the moment, watching the lack of customer service, and laughing at the lack of customer focus).
After another 4 minutes I asked «when do you open for service” – it was 3:30 or so in the afternoon. «Just a moment, you’re next.» I smiled again at their lack of customer focus and decided to see how long the three of them (and the 4^th person) could ignore me standing there holding something to send, while they muddled around with that one customer.
After a few more minutes, «Hey», I said, «can someone help me send a package». They looked at me, and went back to that other customer – must have scared them. Someone finally detached to come over to me and got my simple transaction handled.
I demanded to talk to the manager and she got up from her desk where she’d been sitting about 10 feet away. I said it shouldn’t take 12 minutes to send a package with 4 people there and 2 customers. She justified what they were doing and I laughed and walked away. These folks are the best advertisement for UPS or USPS that can be.