Hansons Windows

I called this company to get replacement windows for my older home. Although the salesman was very nice, I ended up paying nearly $ 1,000/window for lesser quality. They also offered 0% financing which I was not going to use. I planned on paying cash. I had some unexpected home repairs come up and I requested to pay my balance which was about $ 2,000 out of the original $ 14,000. They tried to put me on some credit card plan with a high interest rate. The finance manager was extremely rude. I decided to just pay cash since I already felt like I had been cheated. Brian Hanson claims that he answers every email he gets so I wrote him explaining what had happened. I never heard anything back from him. While I was having other home repairs done I found that Hanson’s had not insulated around the windows as they claimed. Supposedly they have a lifetime guarantee. However, when I reported this issue, they just denied that it could happen and did not follow up. I have since noticed that there are huge gaps around the doors that I bought from them and you can feel the winter cold around the window frames where they did not insulate. Extremely disappointed in this company. Would not recommend them to anyone.