Arrived at about 4:45, place was empty, employees hanging out at bar, we were greeted and seated at booth, our server arrived shortly introduced himself and asked what we would like to drink, never did he tell us about specials or recommend any menu items, I already knew what to order because of a television commercial, the item I ordered came with unlimited fries, never did the server mention that so when I asked for more fries he seemed a bit surprised, over all the service was in my opinion below par, server did not appear to be to enthusiastic about his job, food was good, one other thing bothered me, like I said the place was empty, the next customers to come in was a family with 2 small children, guess where they were seated, the booth directly in back of us.
Alexandria L.
Tu valoración: 1 Coopersville, MI
Service was terrible. None of us got our drinks at the appropriate time, food was slow– and cold, not to mention the waitress knocked my friend in the back of the head with a plate and spilled salsa all the way down her back… the salsa was looked like gunky water. Talked to the manager and he apologized. Ok, thanks?
Dannielle G.
Tu valoración: 5 Grand Rapids, MI
Heather was bartending and she was so friendly and helpful. Great asset to the team here… Pretzels are my favorite…
Joey M.
Tu valoración: 4 Grand Rapids, MI
Great food reasonably priced good menu selections just remodeled. Weak cocktails drink beer or wine. Great parking
Russ A.
Tu valoración: 3 Grand Rapids, MI
I was disappointed in the food. Our server was great, got us on our way to head to a performance with a smile and good service. I wish the food was as good. I got a ”pick two” consisting of a lettuce wedge with blue cheese and other toppings. It just wasn’t flavorful. My other pick was an onion steak. The steak was maybe two ounces and was tough. My SO had a strawberry salad with grilled chicken. She found the lettuce used to be overly spicy and overshadowing of the chicken. Of the other two members of our party, one had a hamburger that she said was just OK, and the other had a field greens salad with chicken, which he liked all right. I have had good experiences at Applebee’s in the past and wish I could have rated this visit higher.
Erin K.
Tu valoración: 2 Grand Rapids, MI
I didn’t get what I ordered, but didn’t realize it until after I had started eating. I told the waitress, but, not wanting to be difficult and not wanting to wait another 20 minutes for my meal, I asked if, instead of a replacement, I could just have a different side since I didn’t like the side that came with what I didn’t order. I was charged for an additional side, which, under the circumstances, seemed inappropriate. The mashed potatoes tasted like nothing but flour. Gross.
TR W.
Tu valoración: 5 Boston, MA
Applebee’s is a great establishment. Great place to have a few foamers. Great place to get ½ appetizers(it’s casual, though, so just say«apps») after 9 pm. Great place to meet friends for a laugh. Even a great place to celebrate a 21st birthday. I can’t tell you how much this place has meant to my friends and me. It’s the only Applebee’s I know of – they should really consider expanding, so that every little town across America can have the neighborhood bar & grille it deserves.
Amy M.
Tu valoración: 2 Grand Rapids, MI
This was really between a 2 and a 3 for me… mostly because of our server. For some reason every time she brought something to the table she had to be next to me and kept rubbing on me. She was setting something on the table and rubbed her arm on the rim of my glass. GROSS. She didn’t even acknowledge it. How could you not feel that wetness on your upper arm!!! 4 little kids ordered drinks — 1 said milk &3 said lemonade and she got very overwhelmed by that. I guess overall I just felt a little like we were putting her out and quite frankly it irritated me. I know, odd that it was irritating eh? One person had potatoes that came out still being cooked on a hot plate and they were too burned to eat but other than that the food was decent. The frozen mango lemonade was quite tasty!!! Best part of the meal actually!
Nate G.
Tu valoración: 5 Cedar Springs, MI
Good food. Decent service.
Brian N.
Tu valoración: 1 Grand Rapids, MI
Rude to begin with, whether it be involving poorly prepared meals or their supposed Carside Service. If one is going to advertise carside, why do you stop it at 9:00? You say safety, which might apply during the winter, but that doesn’t work with me when the sun doesn’t go down till well after that in the summer. Keeping me on hold forever on the phone didn’t make this situation any better. Glad Twister Rooster was more interested in servicing me as a customer!