Alamo Rent A Car

Rental experience was as it should be. No line when I picked-​up the car, helpful counter person, car was low mileage, had good fuel economy and the return took less than two minutes.

Friendly, helpful and fast!!! The car was clean and in brand new condition. A good experience!

This was my first experience with Alamo Rent A Car and was not disappointed in any way. It was busy the day I picked up my vehicle but they were efficient, friendly and helpful. The process both picking up and dropping off was a breeze. I travel often and will not hesitate to use Alamo again. Thanks for everything.

Over the years I have rented from all of the major car rental companies, but I have to say the rental I just had at the Grand Rapids Alamo location was the most positive experience ever. It started with the person who got me signed up at the beginning of the rental — very friendly and very efficient. As I picked up the car, I noticed that the gas tank was only about ¼ full. I thought to myself — oh no, this is going to be a problem. I went back to the garage window and let the person there know about the situation. For a moment he thought I had to be mixed up because he said they always fill the tanks. But, he quickly said let’s check it out. When he came with me, he found that I was correct. So, he asked me to follow him to the nearby fueling station. He filled the car up, and then he said «for the hassle you’ve had, just bring it back empty, we’ll take care of it». It turns out this guy was the local area manager, and he sure knew how to send a customer away happy. I didn’t bring the car back totally empty, but it bringing it back less than full was a nice reminder of how well I had been treated in this situation. I will definitely remember Alamo for my next rental!