Rental Stop

Requested a quote for a thanksgiving event at my company. A lady calls me back with a very unfriendly and rude attitude. I went with another company that even charged us a little more but gave us a much friendlier service. I refuse to give business to not so helpful people with a nasty attitude who shouldn’t be doing customer service.

I would rent from them again. I had a small backyard party and rented two tables and 20 chairs from Rental Stop. The people who work there are very friendly and professional. I was able to pick up and drop off my tables and chairs quickly and the guys there loaded everything into and out of my truck. I will definitely use them again the future.

I have rented pipe and draping from this location a few times and each time has come with a great experience!!! It is so easy to rent and to pick up. Everyone was so nice and easy to work with. I will continue to renting from them!

I have had large parties for years and this is by far the WORST experience I have ever had renting for a party. I rented a mister that came and worked but was old and rusty. That was the good part. We received a margarita machine that was old and not put together right.(Rental stop admitted it wasn’t the machine we were supposed to get.) Immediately we lost 1.75 liters of tequila and mix. Because this wasn’t the right machine the directions for the machine and how much to liquor etc to put in wasn’t even correct. We had a huge mess. They came back and fixed the tank but there was a horrible screeching noise so we called again. A couple of hours later they came back with a new machine and replaced the mix we bought from them that had gone all over the patio.(This was after 4 phone calls as we were trying to get ready for a party.)
After the machine and mister were picked up we asked for someone to call us because we felt the amount of $ 22.00 for the tequila we lost should have been deducted from the $ 364.00 we were charged. No one called for 3 days so I called and was put on hold for about 10 minutes. They came back and said they had gone the extra mile to get us another machine and had we had to go out and get another machine that day it would have cost us more so they would not reimburse us for the tequilla. Well guess what, what Rental Stop didn’t know is that I was afraid they couldn’t get us another margarita machine and I had already checked with Margarita Express and it wouldn’t have been more. NEVER NEVER rent from this place unless you want substand equipment and customer service.
Donna E

The Social Media Club of Dallas (@smcdallas) was in need of a projector screen and chairs for our August 19^th event. Thanks to Cameron Gawley, he recommended I check out Rental Stop. I filled out a quote request online and was promptly contacted by Rosa with Rental Stop. After a brief discussion we finalized the quote and she emailed it over to me.
As promised the equipment was delivered the morning of the 19^th and met our needs. I recommend Rental Stop based on my first experience.
We have a few other upcoming events where equipment will be needed and plan to use Rental Stop in the future.