Lakeside Salon Nail Spa

I got shellac polish– $ 25 for no filing or shaping. I have gotten shellac for much less that included cutting and filing. The lady doing my nails was also distracted by her phone and everything else that was not my hands. The polish looks good but not a great experience. Too expensive for the treatment I was given.

So done with this place! Been coming since they opened and have watched the decline in services and customer service. Only came today as daughter still comes and worst mistake. Cut right into healthy skin on pinky toes and bleeding like a pig. The first ouch that’s lives skin didn’t heed warning and ouch, God damnit! Then sees the fresh blister between toes from flip flops and proceeds to put the pumice stone right on it. The new skin that as healed over still is still sensitive and she completely opened it up and split the skin. I snap ouch don’t touch it once and she argues still dead skin hanging and proceeds to use the pumice stone resulting in the split. They DO NOT listen and argue that just trying to take care of it. Leaving with two gashes, thanks did enough! Oh, sorry forgot to mention the agonizing pain from the alcohol the still squeezed all over feet after the injuries!

I am consistently pleased with the mani/​pedi and waxing services here. Gel manicures and pedicures are relaxing and also seem to last longer than other nail salons I have visited. The technicians are thorough and ensure the polish is smooth without bumps or smudges. I am usually able to walk-​in and receive services right away. Eye brow waxing is easily added after manicure or pedicure is completed. Prices are reasonable. If I’m in a hurry, I get the basic pedicure, but if I have a little more time, I get the deluxe which includes additional massage time, exfoliation, and warm towels.

High prices, rude staff not recommended. Saw a nail tech used her equipment on two other people without cleaning.

We came here as a group of 5 to get a manicure and pedicure done. For the most part it was a great experience. But one of our group felt that we were being rushed. She felt like the lady doing her nails was too much in a hurry. After everything was done she realized one side looked darker than the others. A lady finally helped her and asked us with an attitude «what else can we do to make you happy». Good customer service! Everyone should feel like time was taken for them especially after I spent my money here when there is a perfectly good place across the street.

Disclaimer: If you don’t want to read this long review, do yourself a favor and don’t patronize this business. That’s the main idea here. If you wish to read about my most recent experience, carry on.
I don’t know what’s going on at this place but they really need to reevaluate how they conduct business. Last Sunday I went on the worst possible day ever (the Sunday before back to school), which was totally my fault but it was not possible to go any other time due to my busy back to school schedule.
After getting my eyebrows threaded, I headed to Lakeside hoping to get out by about 4 so I could go home and get ready for the first day of school. I was greeted, signed in, and went to pick a nail polish color. Once I came back with a color I asked if I needed to sit and wait. That was strike one. The lady at the desk should’ve told me that there was a wait and how long it was. Instead of doing that, she simply answered in the affirmative that I did in fact need to wait. Roughly 20 minutes later, after being subjected to the nastiness that is the smell of someone eating Wendy’s in a nail salon, I was told to go back to a chair. Water was run and I sat down anticipating a nail tech to come soon. A few minutes later a lady and her daughter who signed in after me were seated and assigned two nail techs. Well, they must have an appointment, I assumed. Then after the massage chair went off (you know, 30 minutes later) I made it a point to make angry eyes at the lady at the front every time she walked back to seat another customer. She blatantly ignored me. I would also like to point out that every other person in the salon was offered something to drink except for me.
Then something magical happened. The lady at the front realized after about 5 exchanges of angry eyes that I had no tech working on my nails. A tech who was assigned to one of four ladies who also came after me was then assigned to my pedicure. She came over and gave a BS apology about she didn’t know no one was helping me. Sure. That’s why I sat in a chair for over 30 minutes and not one single nail tech was ever at the other end of my chair. My nail tech tried really hard with the BS excuses but I just looked at her. There is no making up for having me sit for 30+ minutes. The pedicure wasn’t too bad, I’ve had much better elsewhere.
Long story short, I waited in a chair for over an hour and received a mediocre pedicure. The lady at the front offered me a 10% discount for my next visit. Haha. She must be delusional. I wouldn’t go here again for anything other than a polish change if no other nail shop on the planet was open. The right thing to do would’ve been to give me way more than 10% off, you know like half off since I spent well over an hour here and got crappy service.
If you choose to still go here after reading this review, you’re on your own.

Today was the worse experience I ever had since they opened. First of all I had a 9:30 appointment. Walked in I was not greeted. I was told I had to wait because the lady doing my nails was eating. I was like no I’m not going to wait I have a appointment. Is there anyone else they said all others had appointments. So they went back and called that lady again. She came out talking asian and had a attitude with me talking to me like I was bothering her. I told her I wanted a overlay. She she said ok that will be $ 40 I said no I usually pay $ 30 like I have been ever since you opened up she said oh I’m sorry the prices went up I said the prices went up by $ 10 for a overlay over my real nails she said you want or not I said I want if you charge me $ 30 like I usually always pay. I asked to talk to manager and of course no manager was in. I’m not sure where these people think that they can jack up the prices overnight and it’s going to be okay with us well not in my book its not they will never ever ever ever get my business again. And they also need customer service skills review they suck at that they suck at greeting when you first walk in they suck at cleaning it was filthy dirty this morning when I walked in.

Was excited to get my nails done today before my sons game. When I walked in I was not greeted (the lady that’s normally at the reception desk must have been off). Got there around 9:45 and my lady (LuAnn) already had a client and told me it would be 30 min. I decided to go ahead and let Cindy do my set. I showed her a pic of how I wanted my nails shaped. Two out of the 10 nails she glued on were crooked and I politely asked her to reapply those two and she did. She became irritated and started to talk to co-​workers in their language. I stopped her and said i just want my nails to be right & i have no problem with tipping bit i just want my nails right. She continued to shape them according to the pic. She never said that it would be extra. So when I go to pay the ticket stated I got shallac which is $ 25. I did not and I asked to see their prices. My set should have been $ 22. SHE decided on her own I’m guessing because I made her fix the 2 nails. By then the owner had already swipped my card. He apologize and but I will never go to her again & she DID NOT GET A TIP !!! I should have just waited for LuAnn.

I came in for a simple pedi & gel mani. The reviews below are correct, they are really pushy with trying to get you to pick a more expensive service. (I didn’t mind however, I needed a relaxing pedicure) I chose the Thai pedicure that was recommended by the lady (sorry I can’t remember her name) The pedicure itself was great but she couldn’t polish very well. Now on to my nails, an older lady worked on those at the same time my toes were getting serviced. She did great up until it was time to clean up my cuticles. She cut the skin on three fingers & caused them to bleed on my right hand. (Even after I told her & pointed it out) It was quite painful and I couldn’t enjoy the rest of my mani. She also got polish all over my now bloody cuticles. I walked out spending $ 75 on a crappy paint job & bloody sore cuticles.

Jenny does the best job of any nail tech I have used at any salon! She does PERFECT gel application! I highly recommend her to anyone in our area who is looking for gel nails.
Now the disappointing part is the pedicure. As other reviewers stated, you don’t get anything special with a pedicure-​basic buffing, scrubbing, light massage and paint. Even though they present you with a whole book of pedicure packages, it doesn’t really matter. I chose the Thai pedi which was supposed to include some reflexology-didn’t get that. Don’t waste much time reading through the pedi options. It will be a good pedicure but nothing above that.
Everyone is very sweet and from what I have seen, all of the techs do a good job. I don’t mind spending a bit more here to ensure I get a consistently flawless nail job.
Another plus: They provide you with a stamp card which will give you $ 15 off after like 6 visits.

These folks are very nice and very efficient. Prices are a tad higher than my old salon, but the quality of service and work makes it worthwhile.

I have been coming here for several months now. I get my gel manicure from Kelly, and my deluxe pedicures from LeighAnn. It takes each a while, but they are both excellently thorough. I’ve gone to several other salons in search of the perfect mani/​pedi and must say I am completely satisfied with the service here. Up until now, I have never encountered any bugs/​insects or unsanitary practices as another reviewer did; on the contrary, I see a gentlemen constantly gathering dirty towels and replenishing the clean towel supply. I am not sure what may have happened on that day.

I came in to relax and get a pedicure. I asked for a glass of wine and got a dirty glass with little wine. I’m not a alcoholic, but I did ask for another and the tech told me «no more»…
I chose the Thai Pedicure because it was signature for it’s reflexology and massage. I did get any of that. I got lotions put on me and hot towels (which were stained black with grease). She saw the towels were stained and flipped that side down on my leg hoping I did not see it. The towels were also ragged and dirty; When she took the towels off there was a few strands of long hair from someone’s head on my leg left over. There were little black bugs crawling around on the floor and a few flies landed on my chair.
I got french toes because I figure it would be easier for the lady. She did not put the white all the way to the side end of my toe.
For $ 45 I don’t think it was worth it. The facility is large but the service didn’t go well for me. I am just glad I did not get cut. She was gentle and took her time though. She didn’t speak very much English but did try to make conversation and was very nice.
But I’m not going back…

I will have to agree with the previous review, they do try to upsell, offering upgrades to the basic mani /​pedi that I had in mind. I walked out with an $ 80 bill, and I have to say was not the best mani/​pedi I ever got.
I felt like they offered so many extras that take extra time, but they end up having to rush to go to the next customer. Will probably go back one more time and stick to the basic mani/​pedi to see how the service come up.

These ladies are masters of the upsell! You walk in for a simple mani/​pedi and walk out $ 85 lighter (although you hand over that credit card with perfectly polished nails and step out of the salon with magnificently manicured toes). The place is bright, clean and BIG — tons of room for you and 20 or 30 of your closest friends to go get pampered together. Make sure you stick to your guns if you don’t want to accidentally overspend… they WILL try to get you to move up to the next best thing no matter what you ask for. I’m weak and took their «suggestions» — no complaints, though, as I was happy with the services and their work has withstood a lot of abuse and still looks fresh and perfect!