Baymont Inn And Suites Grand Prairie

This was literally the worst hotel experience of my life. The room smells old and moldy. I needed a towel so I tired to call the lobby but the phone did not work. I then walked to the lobby to ask for a towel and was told I had to walk around the the facility and find a housekeeper with a cart and ask her for one. Day two I needed a another set of towels so I applied my knowledge from yesterday’s experience. I asked the housekeep if I could have a towel he did NO. I wasn’t sure I heard him correctly so I asked again. He firmly said NO and walked back into the room he was cleaning. I then walked to the lobby and told the manager what just happened and his response was «well you know how housekeepers are». Please I beg of you don’t book a room here. Please note Unilocal made me select a star to continue with my post, if I had my way I would have selected a negative star. Check out the pictures from my smelly room.

Do NOT stay in this hotel! This was by far the most disgusting hotel I have ever stayed in… or should I say not stayed in. We checked in on our first night (got in around 3am and had to be up early for a conference). The sheets quite obviously hadn’t been changed. There was hair in them and some sort of brownish reddish blood stains. The bathroom had not been cleaned; there was pubic hair in the bath tub. We had checked in for 2 nights but took our stuff in the morning and didn’t come back until checkout the day after. The staff was EXTREMELY rude and would not refund our stay nor take responsibility. Not even an apology. The people behind us were also there to complain as they had found black mold in their room. Book another hotel! This was the worst customer service and worst hotel conditions I have ever experienced.

This place was retched. I made the mistake of merely booking a room with a 3^rd party app based on best available price. I booked this place while on the road and I was looking for something just outside Arlington, TX. When I walked in the room, I turned around and went straight to the front desk.
I politely told them I needed to cancel my reservation and move on. I was asked what was wrong and I noted it smelled like road kill in the room. The carpets were filthy and when I went to pick up the room phone to call the front desk, the handset wasn’t even connected to anything. I thought I was either (a) in a National Lampoon Vacation movie or (b) being punked.
I was told at the front desk there were no refunds. I smiled and told them I’ll take my concerns with Expedia.
I called Expedia and explained the situation. The agent verified Baymont’s «no refund» policy, but, she was willing to call them on my behalf. About 5 minutes later, the Expedia Agent told me she was able to get my money back. Thank the good Lord for that.
In the end, I simply drove towards the DFW Airport and spent a little a bit of money for a hotel in that area. Lesson learned. I will be writing the following sentence 100 times over on the chalkboard, «look before you book.»

Fine hotel. Very close proximity to the Verizon Theatre which is why we were in town. Room was good and the bathroom
was actually pretty big, which surprised me for a hotel. The bed was comfy and there was plenty of room for an air mattress. There was no fridge in the room though which I really feel every hotel should have. There was a pool that we did not use. I believe they had breakfast as well, which we did not have. We requested a late check out and they gave us some grief and tried to say we had to pay for it. Um, no thanks. Nowhere ever have I been asked to pay for a late check out. The room was only 65 $ which was really quite the deal. Would stay here again if going to another show at the theatre because of the price and closeness to the venue. Nothing great and nothing terrible.

If u can give NO STARS I WOULD HORRIBLE HORRIBLE HORRIBLE… ROOMS WERE DISGUSTING smelled like smoke, no plugs there was a phone that did not work… bathrooms were gross I didn’t even want to take my shoes off… not to mention the lack of urgency from the staff was unbelievable!!! I was told «you can’t have a refund because it comes out of my check».like that’s my problem!!! no lock on the door save it 50 and sleep on a bench you’ll be better accommodated… and was told to get the Fuck out by the check out lady… DONT WAIST YOUR MONEY OR TIME

Worst Hotel ever I did Hotwire and I was so disappointed with this hotel .The staff are nice but I’m sure they were the owners and how can you be apart of the Wyndham hotels and the carpet is so bad. I know the price is cheap but I stayed at Extended Stay America and it was way better than this. I wouldn’t recommend anyone staying here the location is awful and it doesn’t feel safe at all. Some lady was outside yelling with the cleaning lady. If I was able to get a refund I would but Hotwire doesn’t let you change so I have to suck it up but I will NEVER be back !!

Not completely horrible. The staff was nice. But we had to fix our toilet to be able to flush it. Plus the water ran all night long. Their free breakfast includes bagels, fruit, and cereal. Fine for a night.

We were in Arlington this past weekend for the final George Strait show, Rangers baseball game, and Six Flags. When I went to book a hotel back in March, there were very few rooms available anywhere in the area– either very cheap or on the very high end. I’ve always been one to ‘stay cheap,’ as I don’t spend much time in the room aside from sleeping. I was able to get a room here for pretty cheap, 3 night stay. Thank you Baymont for causing me to re-​evaluate my thinking. You truly do get what you pay for.
They are currently under construction, so the entire front parking lot directly in front of the main entrance is inaccessible– you have to drive around the entire length of the motel to get to the other side– there are only entrances on one side so this is pretty inconvenient.
The room we were given keys to definitely had a very strong cigarette smell. It also hadn’t been cleaned very well. There were hair strands lingering under the sheets of one bed, and the other bed’s sheets had some pretty bad staining. The ‘clean’ towels looked like they had already been used, and there were still circles on the night stand from cups placed there previously. The girlfriend jumped in the tub to take a quick shower, and the handle broke and she was unable to turn the water off. At this point she insisted on going to the front desk to get a different room– which is the reason I give 2 stars. The gentleman at the desk was very understanding and apologetic, and actually took her up to another room to have her look it over to ensure that it was more acceptable for us to move to. Aside from the spilled Cheerios next to the bed, it was a lot better than the first room.
If you’re ballin’ on a budget and just want somewhere dirt cheap to stay that is close to the action, this would be the place. The location would have to be the one other redeeming factor aside from the good customer service we received. Took us about 7 minutes to get to Six Flags and Globe Life Field, and 10 to get to AT&T stadium. Do NOT have high expectations, however, and I would suggest bringing your own pillows and sheets if able to. I will not stay at any Baymont again, and have definitely learned the hard way to adjust my expectations of a hotel based on the dollar amount paid.

Although many of the the initial problems are still standing, the evening and morning staff have been very helpful earning back two stars. At least the service to price ratio is good, even if the maintenance of the hotel is not.