Scotty’s Complete Car Care Center

I’ve been going to Scotty’s for about 4 years now and I’ve always received great costumer service and their work is done in a timely manner and efficiently. I never have had a problem within the years I’ve been bringing my car to Scotty’s for either routine maintenance like my oil changes or larger repairs like he cv axle I had replaced last month. My family now brings their cars to Scotty’s if they assume something is wrong. My family and I appreciate the check ups they do for our cars to either forewarn us for problems that could occur or that are there already. They have actually caught a problem with my car before it could escalate further by receiving a check up with my car which in the long run saved me money which I was grateful for. I consider myself a good judge of character and you can really tell these guys value their roles as honest mechanics. Office structure is very organized with priority placed on getting to the root of the problem and solving it in a timely manner, if you have to leave they provide car service which is a nice convenience if you can’t find a backup ride especially if you have to leave your car overnight. They excel in client education, always taking the time to explain what is wrong and how it can be fixed without being pushy or overbearing. Since I’m a regular costumer to Scotty’s you get to know their staff there and they get to learn more about you and it’s not that awkward tension, Luke and Jake are great down at Scotty’s always making you feel comfortable and welcomed right when you get there. They have never let me nor my family down within the years we have been going to Scotty’s and I highly recommend them.

I doubt this is the «first time», since this has been an on going issue, and the few friends i told about this all said the same thing, «i dont use scotty’s because they are not what they used to be». Good response tho

Great team, knowledgeable staff, good prices. First, I put customer service above price, and quality work as well. Surprised when the prices were competitive with the big city. shop is clean, restrooms well kept and maintained. Had alignment, breaks, rotors, tie rod and new battery and took only 5 hours, the give courtesy rides as well. They are closer shops, but I’ll drive farther for this and get my oil and other service here in the future. Luke is a great front man, and the rest of the staff is up to snuff as well.

be careful, they tell one thing and they do not live up to their commitment
after the work my vehicle had not been started by the time they said it would be done I went somewhere else very very sad

They did fine for an oil change — I wasn’t wowed, but the price was decent. I definitely kept getting the feeling that they were very fake — over selling eveything they were telling me, etc.

The staff is super friendly and go out of their way to help you understand what the problem is and what your options are without trying to up sell unneeded service. It is rare that I don’t feel like I am being taken advantage of by auto mechanics and this place definitely seems trusty worthy.

Went to Scotty’s for the first time yesterday — in and out in record time, really good service, a very pleasant experience!

Everybody at Scotty’s was very nice and helpful — I would highly recommend over other locations in town. Matt was especially helpful in making sure I was taken care of. I’ve taken my car in twice recently and both times the services were done within a day. Very reliable and efficient!

I was extremely satisfied with quick and efficient service, I highly recommend them. They completed the tire rotation, removed a screw from on tire and service in record time.

Came from Ohio with a gritty, buggy, dirty car. Called on a Monday morning and Paco arranged for a wash at noon. Took half an hour. Removed every bug, mud spot, and grime. Excellent job! Competitive price, too. I’m pleased!

Trailer lights weren’t working as we headed out of town for the Grand Canyon. Found these guys on Unilocal,and they were great. Efficient, affordable, and sent us on our way.

I was driving to LA from New York, and while driving through the mountains in Colorado my thermostat started to go kind of high. My friend rin Grand Junction recommended Scotty’s. Luke was soooo friendly, and nice. He asked me twice if I needed a ride into town. Even though they were kind of busy, they squeezed me in, and a few hours later Luke called and said that they thoroughly checked out the cooling system, and all I owed was $ 11 for antifreeze. Great service!

I was on a road trip passing through town and they were able to get me right in and repair some damage I had to my vehicle. Luke was incredibly helpful. I highly recommend this auto center for speedy service, as well as, their helpfulness with my vehicles needed maintenance.

Went to Scotty’s yesterday because my car wasn’t starting. They diagnosed it for me, even though they were very busy, same day. I called several mechanics before finding Scotty’s that all told me they were too busy. So, they called and explained in detail what the problem was. I decided it was a relatively easy fix, so I chose to fix it myself, but they didn’t even charge me a diagnostic fee! And when I called again later, they helped me through the maintenance over the phone! I have never had a better customer service experience at a mechanic. Ever. Colby and Luke were fantastic. Scotty’s will be my mechanic for LIFE!

I’ve been getting my oil changed here for the past 12 years, I’ve tried a few other places in between but Scotty’s is always the best. They always leave the car clean & with a trash bag.
I took my lincoln truck in looking to replace the exhaust to get better gas mileage & performance. The guy working there took a look at what was available and at my truck. He said that the pipes on my truck are the same dimension as what he’d be able to get and it wouldn’t really add any performance/​better mpg. It was nice of him to save me from the hassle and money of a new exhaust.

I was traveling and got rear ended. Was trying to get a quick fix on brake lights and turning signal so I could hit on the road again. They did a great job upon walk-​in, and only took 40 mins. With all the new bulbs and red tape, it only cost me 38 $ including labor. Totally recommend it!

Very interactive and let me know exactly what I needed, everyone was very friendly and very informative.

Great people and great place. I called Dennis just as I got cell service heading from Utah and asked about brakes for my Volkswagen. He said his guy had been moving pretty fast that day and could probably get me in later that day. Worked great cause I was still 3 hours out.
Finally get there. And we slip right in. I had my cat with me since I was moving across the company, no problem. They let her hang in the waiting room the whole time no worry.
Great price for everything even though he could have gouged us, since we were just passing through and needed it done. He even quoted me a way lesser price for the alternator we had replaced in Las Vegas.
Before leaving I told the guys I wished I lived there in town cause I want to always take me cars there.
Thanks for everything guys! The rest of the trip went without a hitch.

I had new brake pads, rotors, and other service done on 10/​16/​2013. Today I have only 7k miles on these new pads and rotors and I am down to metal on metal. In addition to this: They were the last shop to put on my rear tires and I found out today that they cross threaded the lug nuts and I was told that the wheel stud is loose. I am out of state now so I am using Unilocal to voice my disappointment. Did Scotty Muffler ever replace my brakes? What a scam shop. Stay away at all costs. I work too hard for my money and they got $ 775.92 of mine.

This review is 2 years late, but I’d feel bad if I didn’t post it:
In 2012, my wife and I were moving from Utah to Washington D.C. for a job. In Moab, our AC went out. By the time we rolled into Grand Junction, we were becoming really concerned by the noises our car had started to make. We got to Scotty’s right when they were closing on Friday evening (and they weren’t open again until Monday).
Knowing we couldn’t go any further with the issues we were having, a couple of the guys at Scotty’s decided to stay behind and help us out. It ended up being a serious problem that they informed us we’d need to get fixed once we got out East, but they were able to patch it up enough for us to complete our trip (with no AC).
They charged us for the parts they used and nothing more. Honestly, it was an absolute life-​saver. We didn’t have the money or the time to wait around in Grand Junction in a hotel over the weekend.
They could’ve easily said that it wasn’t their problem and gone on to start their weekend, but instead they chose to help a couple of out-​of-​towners that they’d never even see again.