Copy Copy

Super rude, unhelpful, incompetent. Asked to make a simple copy and the jerk-​off copy attendant jumped right into accusing us of forgery. Rather than simply explaining why he couldn’t make a copy of this type he berated us until we left. If you need something printed, try Walmart right across the street.

My professor gave my class the option to go to Copy Copy to get the entirety of our notes for the semester. The total was less than six dollars, which seemed very fair. The staff was nice enough, but they seemed very unorganized. They were not very good at getting to customers in the order they came and their overall customer service was lacking. I would use their services again if I needed to, but they were forgettable.

My first visit printing a project was good. My fiancé took in a PDF file I designed in Photoshop and printed 27 copies, front and back in color on thicker card stock. As I sent her with my jump drive to just print the file, she picked it up printed and completed scaled too small. It was a simple mistake, actually my error exporting to PDF from the Photoshop file.
I have worked with print shops before knowing this is a small fix compared to most jobs. I brought in the prints and explained what happened and what it would take to fix this scale issue. They said there would be a $ 15.00 redesign or adjustment fee to fix it OR I could send in the original Photoshop file and they would just reprint from the file.
As I was not in a hurry or under a time-​crunch, I emailed them the Photoshop files, met up with them the next day to check the proof and then picked up the prints the following day.
Never did anyone pressure me to cough up more money. The staff I talked with understood the situation and were happy to rectify it. I felt comfortable that they stood behind their work and printing 100% even if it was more of my fault than theirs.
When I picked up the prints, which were tick marked to be cut, which I expected to do on my own. They already cut them to size. Not too many prints shops will go beyond what is expected.
Thanks Copy Copy.