horrible customer service. you can’t fly out of grand island anywhere. so whats the point. however, my friend used them to fly from basically phoenix, AZ to grand island. he said flight was ok, but the grand island staff was HORRIBLE. here is a copy of our conversation via the web today; DONOTUSE!!! Your chat session has started. Hilda: Thank you for contacting Allegiant Travel. My name is Hilda. Thank you for your patience. How may I assist you today, Christy? christy: hi i need a flight from grand island, NE to colorado springs. it wont let me select an arrival city christy: or anything like that. it needs to be aug 23 one way christy: in the morning if possible! Hilda: Unfortunately we don’t have this route, Christy. christy: anything from grand island to that part of the country?! christy: cheyenne? or fort collins? denver? christy: if you can fly from Colordo springs, why cant it be a destination?! Hilda: Allegiant does not have this route, Christy. christy: what do you mean this route? christy: can i get a flight one way similar to this at all? Hilda: No. christy: ok is there anything else? where can you fly from grand island to? Hilda: Las Vegas NV and Mesa AZ. christy: so you cant fly from grand island, NE to any place at all? Hilda: No.