Regency Theaters

I’ve been going to this theater for quite some time. It is one of the cheapest matinees in the Valley. The seats are reasonably comfortable. they arent the best but they are ok. There was a point where I would have given this theater 4 stars but after my most recent visit, that’s definitely not going to happen. I went to see a movie that started at 3:40pm (still within the matinée showing time) I arrived at 3:35pm. The guy at the register, tells me the movie (Now You See Me Too) isn’t going to be showing because they are experiencing technical difficulties. So I would have to choose another movie. This was kind of frustrating but life goes on right? So I choose to see Finding Dory… which I really didn’t want to see… but happy wife happy life, as the saying goes. To be honest, I would have rather just taken a nap as in a cool theater but whatever. The guy rings me up for the movie, which starts at 4:10pm. Do you think we got the matinée price? Of course not, because there is no such thing as customer satisfaction! The ticket guy takes my card swipes it, and I remember, «Oh well I can get a student discount now that it’s not a matinée right?» His response… wait for it…,“No, because I’ve already ran your card.” I refrained from using explicit language as our movie was about 5 minutes from starting, and a string of rugrats just barrelled past me! (I wanted to get good seats) I go to the front counter and asked for a rewards card, and if there was a way to put my recent purchase on it. The concessions guy laughed at me, as this was some crazy request. I thought to myself…“Yea, you don’t need a rewards card to this place… because you are never coming back, don’t care how cheap the tickets are.” Frustrated beyond belief, and nearing the «Angry Black Man» index where a «WORLDSTAR» scene would likely ensue, I decided to take my tray of concessions, sit my behind down in my seat, and drown my anger in sour patch kids, popcorn, and many other assortments of high fructose corn syrup! All in all, great theater, just don’t expect any staff member to be understanding to any problems that may occur.

Good sound; clean; pleasant staff; huge restrooms. Cheap tickets before 4:00; after 4:00 they’re still cheaper than most other theatres. Seats are comfortable. Plenty of parking, but if the lot is cramped in front, go around back where it’s never full.
And just like other theatres, expensive concessions and guests who just can’t put their cell phones away.
There’s a credit union ATM 20 feet away, Baja Fresh, Fatburger, Sees Candies, Sushi and a Ralph’s Market so you can have lunch or dinner and see a movie all in one place.

Where to start. I just came back from seeing Now You See Me 2 with my friends and I can’t and won’t complain about the movie. The movie was great. However, this is where my rating comes in, the movie theater was a complete disgust. We were looking for a decent enough seats but everything was a mess. There was popcorn bags on the floor and chairs, soda and icee drinks everywhere, we were literally sitting in trash. Once the movie was over, we spoke to one of the security guards and he was kind enough to get the maintenance manager to come speak to us. We explained how we found everything and she did not believe us. We asked her if the theater was being cleaned at the moment and she said no so we told her to go look at it and the way she would find it is how it was when we entered. She left to go check and after some time she said that she could not determine if the mess was caused by our movie screening or the previous one. We told her to check the cameras because there was no possible way that a few people were going to leave the mess we had to be in. The worst part of this was that the maintenance manager actually told us «This was no big deal.» Um sitting surrounded by trash is not a big deal to you!!! Try telling us that when you get to experience what we did. As someone who was their first time coming to this theater, it left a really bad impression and this is a place where I would not like to come back to.

Went here to see Captain America: Civil War. Theater was small, but clean. Very crowded.

Alway like this theater, especially the early special where all movies are $ 7.5 before 4 pm.

Sound is okay I just don’t know who designs the seats. What kind of postures they model after. Most movie theaters fail when it comes to seats!

This theater is just horrible. The staff consists of young kids who just do not care. The theaters themselves are extremely hot. Have you ever sweat inside a movie theater? Neither have I until this evening. I spoke with the manager to simply log a complaint. That was a hassle. I had to speak to 3 different supervisors over the course of 20 minutes just to locate the manager. What is the managers response? Well if you would have told me earlier I could have given you free passes. I said WTH lady. I do not want free tickets! I simply want to log a complaint. She says sorry and just walks away. 4÷17÷16 is the last day I give this joke of a theater my business. Wow they are 1.50 less than AMC. Guess what at least you are in comfort watching a movie.
The fact that this theater does not receive as many complaints is because its clientele rarely complain, because hey it’s a cheap movie ticket. If saving $ 1 to $ 2 dollars means a lot to you? Then by all means go here. If not then RUN to the AMC!

My family and I have gone to this movie theater religiously for months with the best experiences! And I’ve always raved about it to my frienda. But recently, we watched the Fifth Wave and just near the ending, the power went out!
I understand this isn’t their fault. But, when they turned the power back on, the films continued… But without sound! They should have paused it ASAP because now we had already seen the last few minutes!!! The audio couldn’t play since they only had «partial power». But all in all, this was entirely their fault, they should have definitely paused it and ensured that everything was okay and ready to go before half-​assing it and ruining the movie for everyone. They acknowledged the power outage, but they didn’t even think about the customer experience and reputation that they’re tarnishing by ruining the movie for us visually. All the staff did was apologize.
We asked for a refund but they did not even acknowledge our experience of their theater now being damaged… Not ever coming to this theater again until these people know how to be generous and understand of everyone!!!

So surprised by this movie theater. We are movie theater «snobs» and usually only go to the Arclight, but this place is close to our house so we decided to try it. It’s quite nice, seats were comfortable, and it was super cheap! We will definitely be coming back here.

My first time watching a movie here and I absolutely love it! The theater looks a little bit shabby from the outside, but it’s super new and clean on the inside! You can’t beat watching a movie in such a lovely theater for such a good price! Not to mention the seats, they were definitely very comfortable as well! The amount of money we would’ve spent at another theater could’ve gotten us two more tickets at this movie theater!

Really friendly and accommodating manager. The staff also has a great attitude. The theatre is very clean and, the prices are very reasonable. There’s also a student discount. I’ve never had a bad experience here!

My girlfriend and I came here to see a comedy with her Daughter the other night. This is one of my favorite theatres and a must visit.
* Customer service is awesome
* Theater is always clean
* Location is great
* Best time to visit is late night

As far as I can tell, the best matinée prices in the North Valley. Just $ 7.25 for shows before 4pm; comparable show times at Northridge Mall and even Chatsworth are $ 3 more or so.
I’ve been going to this theater since I was a kid, when it was Mann 9. I think it may have even been Pacific Theater for a minute before becoming Regency, but don’t hold me to that (it’s been a long time and I haven’t technically lived in the area for almost 4 years). It’s always been a solid choice for a movie consumer like me: Good prices, reasonable crowds, and… that’s it. I’m no connoisseur obviously, so if you just want to spend a few bucks to watch a movie with your lil sis or bro or even your beau, this is the place to do it.
Pro tip: massive amounts of parking in the back of the building, go around the left side as you approach the front. From there, there’s a walkway up to the ticket booth. When you’re done, you can exit straight through the back of the building to the parking lot and your vehicle! Just to show you how old school Valley my family is, me, my sisters, and even my dad learned how to park in this spacious parking lot.

This place kinda sucks. The seats are uncomfortable, and they don’t accept Amex.
Not returning, ever.

This theater is simple and affordable, and definitely gives you your money’s worth. At $ 7.25 for matinée and $ 10.25 for an evening show, how can you beat that? Their chairs are comfy (although squeaky) but the theater itself is well kept and clean. The last time I was here was when this location was still Mann 9 theaters, but their buyout by Regency made a difference. I would definitely come back here again, it’s not AMC or Pacific, but its functions are the same.
P. S. Came here to watch Crimson Peak and enjoyed paying $ 10.25 to see Tom Hiddleston’s beautiful ass on the big screen versus $ 14+ anywhere else. What a steal, haha!

They sold me expired hard candy! The manager Miguel did not want to give me a refund for the hard candy my kids started eating! So not going back to this theater again! No wonder they were selling hotdogs for $ 1.00 probably expired as well. Customer service sucks and everything in general sucks ass at this place.

I really like Regency Theaters simply because it is inexpensive. $ 7.25 matinée! WOOO! Can’t beat that price =) I can afford the candies, finally!
Anyway, the theater rooms themselves… well it depends on what kind of movie you’re going to watch. I think from what I’ve seen so far, a hyped up movie will have the nicer bigger theater and a not so hyped movie will have the smaller theater. I don’t mind the small one, but the big one I like.
Sound is great, picture is great. Overall I like very much. The only thing is what is up with the arm rests? I have to have incredibly strong arms just to bring one arm rest down, geeze, who made them? The Hulk? haha anyway, that’s such a small thing for me to be honest, it doesn’t take away from the price and movie watching.

This theater reminds me of the simple theaters i loved growing up. For example, the side theaters did not have the fancy marquees that said what showing is seating or when it’s starting above the door but the simple sign advertising the movie.
Since it was a weekday, they had us purchase the tickets inside at the concession stand instead of the outside ticket booth. The staff was very friendly and even asked if we had our student IDs for the student price, so that was generous.
I’ve passed by this theater before on opening day for some movies and seen it packed out the door with crazy lines for opening day showings. Luckily, i went on a quiet weekday and no one was there.
The theater itself was very clean and open and the restrooms are upstairs and were very clean. There’s plenty of parking because it’s in a plaza and I’ll definitely be coming back!

I’ve been here a few times each time it’s a pleasant experience. I stopped movie going a while back and then Netflix just influenced it more but The adult tickets are 10.25 $. If that’s not a steal? What is. I’m not really a movie goer but on the occasion that my little sis wants to watch one I can’t resist but take her. So this is the theater that she liked most and its alright. I usually frequent Cinepolis, but I like this quaint theatre located in a good shopping center. Parking is easy.
Seating is comfortable, first come first serve. Movie theater popcorn I mean yum and they have buttering stations alongside condiments. They offer various combos which save you a buck or two so that’s sweet. 1 $ hot dogs.
Restrooms are located upstairs nice, clean, and big. water fountain located near restrooms. Great staff employees behind counter are a little goofy but overall ok.

Ever since this theater was bought out by Regency, I’ve had nothing but positive experiences.
The staff is always courteous, popcorn always fresh, and prices are always lower than the Pacific Theaters Chain.
They only thing that has never changed. Is the air pressure that comes out of the box office. It’s like someone is putting a hose and shooting the ticket into my hand.
But in all seriousness, it’s a great family theater for a great price!