Ralphs Grocery Company Pharmacy Line

Marianne and Debbie are the two pharmacists at this Ralph’s location. They’re very friendly and they know repeat customers by name. They’re both very knowledgable and they don’t push for customers to buy the brand name over generic. I’ve been coming here for years.
Also, the line isn’t as long as Walgreens or CVS. I’m usually in an out within 15 mins with a new prescription.

This review is for Ralphs
14 440 Burbank Blvd.
Van Nuys CA 91 401
I didn’t think any pharmacy could be worse than CVS Pharmacy on Venture (Sherman Oaks) but this one proved me terribly wrong. The pharmacist increased the price of my medicine which I believe is because I had a Pro Air Discount card (saves $ 20.) I have gotten my medicine there before and the price was $ 10 less without the discount. Then the pharmacist was rude when I tried to complain and wouldn’t let me speak. I finally interrupted her and told her the price the highest priced in the valley (I’ve been taking this for over 4 years) and I was going to transfer to a different pharmacy. Important note. I had the prescription transferred via phone from CVS to them.
Yesterday I tried to transfer to a different pharmacy. The pharmacist told me that someone at Ralph’s canceled my prescription. WTF! This is possibly illegal since I received and paid for my prescription. I called the store manager and talked to the district director and told him that I have already talked to an attorney and it is possibly illegal and I was planning to call the Better Business Association & Pharmacist Association if this wasn’t corrected immediately. The pharmacist got on the phone and blamed me for the problem saying I had two prescriptions for the same medicine and I cancelled one 6 months prior — bullshit, I picked up that one as well and it was $ 10 cheaper. End result — because I threatened to cause a legal problem my prescription was found and said to be transferred. NEVER AGAIN!