Granada Hills Branch Library

I been here twice and first time here i saw two workers wearing Donald Trump shirts… okay im Hispanic and i was kind of offended by that …next time i went my baby 20 month old ran past the information desk my baby was told not to run, I laughed in my head because the 100 yearold white lady told my baby not me as i followed behind her, so i hoped on the computer to print some
was my husband turn to watch her the same lady told him it to teach my 20 month old baby some manners… he was very offended by this worker or volunteers comments we left and we went to another library to pick out some baby books&dvds…we usually go to midvalley library where all the workers and volunteers are very nice and we have never been told anything about our baby but unfortunately it was flooded and has been closed for a few weeks …we wont be going back to the granadahills branch do to it not being Hispanic baby friendly library

Was very impressed when my kids ran over to tell me a lady was going to read them a book while I was waiting for a librarian to find me a book at another location. Talk about customer service!

I was told I would get a reminder via email. Never got one. When I tried to renew it for a second time on line it said I couldn’t because my book was lost. I emailed because it was a Sunday and I got a response back following Wednesday saying the email was forwarded to him (another location of LACounty), he apologized in the email because he was out of the office and couldn’t get back to me sooner. The email told me to call to get anything done. I got to speak to a «Pam» who sounded calm but pretty «b*****», and very snobby. I explained how it could be lost and she explained if it was not returned after a certain amount of time it is considered lost status which was totally understood but I told her I renewed it on-​line once and when I tried again it was considered lost and I was locked from renewing it. Long story short she told me I owed something ridiculous like $ 48, penalty and late charge. The book on back said $ 16.99 retail. I asked her how much if I paid just late charge because it isn’t lost and she put me on hold then came back and said it was $ 17.15 if returned today??? I was so sick of this that I just said «thank you» and before I could finish the «you» part she hung up on me!

Silent library compare 2 other, though the staff specially one of them make 2 much noise by telling people, have 2 be slow if u are explaining 2 people, but plz don’t be loud like u do talking about staff not any one else.

The workers or volunteers are super helpful when it comes to how to print papers, finding information on the internet, or needing assistance around the library. An all around organized library and i feel comfortable coming in to get studies done.

Leaving a review because this is my hang out spot almost every Monday with my little sister. It’s a bit on the small side but they usually have a very nice selection of new books. The Librarians are always willing to help out in any way possible. Its walking distance from my home and it’s next to Petit park. What more can you ask for.

I’ve been an LAPL patron for almost 40 years and have never had the problems I’ve had with this branch. Before I moved to the area I used the Woodland Hills branch without incident for almost 10 years.
Twice in the last six months I have returned books to Granada Hills and not had them checked in. The first time, two children’s books from the same series were listed as not returned. As I had left these in a Book Drop (something I try to avoid), I feared the worst, but on my next visit to the library I checked the shelves and saw both of the books were there. I told the librarian at the check-​out counter and was basically reprimanded for checking on this myself without telling them first, since someone could secretly slip books back on the shelf and say they were there the whole time. An apology for a major error instead of suspicion would have been nice, but I was just glad to get it resolved.
Then another unidentified book popped up as overdue last month. I say «unidentified» because of the library’s ridiculous system of having some books show as «Paperpack #1» instead of their actual title. I called to ask the title of the book and immediately recognized it as something I had returned many weeks earlier. I told the woman it had been returned and she said, «Oh it must not have been checked in here yet. Give it time.»
Maybe two weeks later, I asked a parent friend who was going to the library to check the shelves and see if the book was there. Sure enough, it was.
In the meantime, I went to renew some of my books online and saw that the account was locked and a $ 20 lost book fine had been assessed. I called the library to explain what happened, and the lady said she’d do a «book check,» put me on hold, then came back and said the book wasn’t there. She transferred me to the head librarian. I told her the situation and she went to check and found it immediately. I asked why the first librarian told me she couldn’t find it, and instead of seeing this as a further problem she said the librarian had not told me that she had looked for the book. Excuse me? She most certainly did. The head librarian also said these incidents are rare, so it seems I’ve beaten incredible odds in having it happen to me twice in a few months, especially after never having it happen before. Can I be the only one? I doubt it. Maybe a little brush-​up with your workers on the need to be more thorough with the check-​ins might be a good idea. Instead, once again I felt they thought I had slipped the book back onto the shelves.
I have spent hundreds of dollars on fines over the years and would happily pay $ 20 for a lost book if I had lost it. I recommend that anyone who uses this branch take your returns in by hand and make sure they get processed right.

I’ve had an LAPL library card in good standing for 15 years. Consistently borrow. Return items on time. Never had any issues.
I recently returned a book via the outdoor «book return» container, after hours, at this branch.
Regrettably, the staff at the branch is claiming that I never returned it, and have billed me $ 40 for what they are terming a «lost» or «never returned» book.
I’ve spoken with several staff members, including the librarian, and requested that they view my library card history which would indicate that my library card account was always managed properly. Even so, all are refusing to consider that an error was made on their part … that I returned the book as stated.
As I refuse to pay the $ 40, they deactivated my LAPL account, thus am not able to use any public library in LA.
A bit disillusioned to say the least.
Thanks, city gov’t workers.

I expected it to be a little busier on a rainy day, but I’m glad it wasn’t. I’ve been coming to this branch since I was a kid, and it’s nice to know some things haven’t changed. This branch has an older feel to it, and it’s not as contemporary asmany of the new ones sprouting up.
I will say I was a bit dissapointed with the audio books section. I’m in the car all the time, so I like listening to audio books, which makes my drive in LA traffic a bit easier to take.
The front desk staff were nice and friendly. However, the creepy looking male librarian freaked me out. I noticed there were a bunch of flyers for FREE public events at the library for the kids.

Smaller, local library.
Certainly not as big as the Mid-​Valley branch nearby, but a nice, little layout and lots of stuff to peruse.
Convenient parking lot.

I don’t know why I get this really weird feeling everytime I go to this branch. I think it’s because it’s not my normal library I go to and I’m always confused as to why my library is suddenly so small, limited in books, filled with people and has this depressing feeling.
Needless to say, I don’t come here very often but when I do, I am always reminded as to why I never want to go back.

First, the BAD…
— It’s not open on Sundays or Mondays, and they change their schedule as often as the weather.
— If you’re in a rush, they don’t have the best selection on-​hand.
— The facilities (restrooms) could be updated and the outlets could be a little more convenient. Instead, I have to crawl under the table to plug my PC in.
— Parking is non-​existent when there’s an event at the park.
— Late fee is 35-​cents a day… ekk!
— And, the alarm always goes off.
Now, the GOOD…
It is SUPER CONVENIENT!!! I can walk my dog to this location and every book in the Los Angeles Public Library system (other than the reserves) is available to me via their online reservation system. I simply pick search for my desired book online at
and they place me on a queue to receive the next available copy, of the exact version I requested, and deliver it to the branch. I get an email notification when it’s ready to be picked up, and I just have to log on or call the branch if I change my mind on the hold, or renew my materials.
Our public library system is awesome! Please support it.

Not the best selection. Not the best location. Not the largest sitting area.
SUPER CONVENIENT!!!

It’s a pretty good library, But I like the porter ranch library a lot better. It’s easier to get books there and the ladies at the desk will help you. Whereas @ the GH library, the lady simply told me where it was and I had to find it. Thats not the kind of service that I like.

Wanna check out and ask out smart people? Come to Granada Hills Branch Library.
Wanna read books to young kids? Come to Granada Hills Branch Library.
Wanna use free Internet without having to deal with mean librarians? Come to Granada Hills Branch Library.
Seriously, this small library actually has a lot to offer to the locals. The librarians here don’t act like they have PMS all the time… Well, they stopped having menstrual periods long, long time ago, but you know what I mean. They are very, very helpful and friendly. They would even walk you to the exact book that you’re looking for even if they’re busy. I had to get Geraldine Pinch’s «Handbook of Egyptian Mythology» for my Intro to Western Civilization honors project. I looked it up on
, and surprisingly, this small library had it! The librarian had a few people who needed her help. Once she found the book’s location, she asked me, «Are you familiar with the library’s shelves? Would you be able to find it if I gave you the number? I said, «Uh…Not quite… But you can just point me to the right direction, and I’ll try to look for it.» She could’ve let me wonder around that aisle with 2 bad eyes of mine, but she chose to walk me to the right shelf and actually picked out the book for me. I could never thank her enough.
The ladies at the checkout register are also friendly and helpful. One of them (the lady with the big hair) might not appear or sound like a nice and calm person, but she’s actually helpful and helps you get things done. I had to apply for a new library card because the one I had expired… I never knew library cards could expire… But it does happen. And when it happens, you just have to fill in another application. That’s not too hard, is it?
If you’re interested in adult book discussion, this is a great place for you, you bookworm!
Wednesdays, 1:30 pm — 3:00 pm
April 16 — «Can’t Wait to Get to Heaven,» by Fannie Flagg
May 21 — «Cold Mountain,» by Charles Frazier
June 18 — «Broken for You,» by Stephanie Kallos
Thursday, 6:15 pm — 7:30 pm
May 22 — «Ulysses S. Grant,» by Josiah Bunting III
ADA accommodations available upon request.