Bright Now! Dental

I had a wonderful experience at bright now dental! The office is very nice and they work with really cool equipment. I’ve always been one who hates going to the dentist but bright now changed my perception on going to the dentist. Grace handled my cleaning and she was very sweet and curtious. I’m glad I found a dentist I can enjoy going to, I will be returning for my next cleaning for sure. Thank you Bright Now Dental!

I had high expectations from this office and was loving it during my first couple of visits. However, I was told I needed work which cost over $ 500 which I declined. They didn’t push to which I thought I made a good choice in switching to this office. However, I went in for a deep cleaning & then was told I need to come in for additional sessions a few times during the year which I would need to pay for. When I called to cancel my appointment for the additional cleaning and schedule my regular next cleaning covered by my insurance I was told by the Receptionist, Star I could not come in just for a regular cleaning as the Hygienist will not see me. So in other words they didn’t want to see me unless I give them money. I thought they were different as other Dentist offices try to suck money out of you. Dental insurance is expensive as it is! Star indirectly told me that I was complaining & compared going to a cardiologist vs a dentist. She went on to inquire why people don’t question if a cardiologist states you need heart surgery but question Dentists. I couldn’t believe my ears! What kind of customer service is this? Heart surgery could mean life or death but dental work I mean really? I don’t even have any cavities and take care of my teeth so why not just do what your customer asks for? Completely flabbergasted & upset! I would give this place a 0 for the rating but Unilocal is asking for at least a 1!

Great personnel. I went there for a root canal and they offered me deep cleaning to go with that. The root canal was done very nicely and the crown too. Making appointments was a breeze. The dentist that worked on my teeth was very careful and professional. I don’t know if he still works there though. They explained to me how important it is to have teeth cleaning done on a regular basis to avoid gum disease. After I had my deep cleaning, my mouth felt cleaner than ever before and my teeth were a little bit whiter and shinier. I smoke so I have yellow teeth but the deep cleaning makes those brown spots from smoking go away. At least for a while. I recommend this office.

Been going here for a while now. Employees there consistently change and are somewhat nice. The scheduler and front desk person is not very knowlegable. I have been waiting to get my teeth cleaned and the lady told me I should wait for next year. Keep in mind my last appt was in december. She said I should wait because my insurance would cover it. That made sense. So they scheduled me in and then I get another call telling me they had to move my appt because the dr would be unavailable that day. Then why would you schedule me then?.. I also forget my appts once in a while and I call to leave a msg to get my appt time. ¼ times I would get a call back. When I first started going to this place it was pretty good. It has gone somewhat downhill since then as far as the customer service aspect.

I went to this office because I needed a cleaning and X-​rays. The dentist was very rude. He told me that I needed a filling even though there were no cavities on my X-​rays. Then the front office lady told me I needed a special filling which is why it was going to be so expensive. I tried to get a copy of my X-​rays so I could take it to another dental office, and the front office lady refused to give me a copy. She tried charging me 150 dollars for a copy which was ridiculous. So I decided to get a second opinion from another dentist and I found out I didn’t have any cavities and I didn’t need any fillings. I will definitely not be going back to this office.

I’m giving five stars and completely shocked because let’s face it. Its a dentist and still nerve wrecking for a grown woman, but I had a great visit! When the Dr was giving me the shots pre filling I didn’t even realize it had been done he was so steady it was basically pain free, and I’m a baby. The office is clean and Karla is super sweet! Their hours are convenient for every person AND they’re open Saturdays. The only con is you can tell they’re working on multiple people at once… good to know they’re busy.

Horrible customer service. I had an excruciating toothache and the Dr didn’t make it an welcoming visit. He didn’t introduce himself at all. I had to ask the receptionist what his name was. He seemed bothered by the emergency appointment. He took a few seconds to look inside my mouth and my tooth. He accused me of not being allergic to medication that I am allergic to. He was very unprofessional. His crew was not friendly at all. The whole staff was very unwelcoming. I didn’t get not one smile from anyone inside that office. I felt as if all they cared about was getting paid through my insurance and was just a number. Horrible horrible horrible I will never go back. As soon as I asked for the doctors name and commented that I would be making a review… the attitudes suddenly changed!
The doctors name was Dr. Hakopyau.

I had a wonderful experience here. I’m usually very uncomfortable at dental offices but they made it very easy for me. There are kind, straightforward and honest dental practice. I highly recommend to anyone looking for a new dentist.

The only good things are that the ladies in the office are very sweet and the office is clean. It all went down-​hill from there!
I went in initially for a cleaning and was told I had 4 cavities, although only 2 were visible on the extensive X-​rays. I’ve never had a cavity in my life! The dentist argued with me that he could not do my cleaning (even though that is what my appt was for) because the hygienist wasn’t in. When I said how unhappy I was to 2 staff members, he finally did my cleaning with a sarcastic demeanor. Before he came back to me, he did see 2 other patients and I could hear his high-​pressure scare tactics to them as well. I feel he tries to «up-​sell» everyone, and not in a good way.
I came back 2 weeks later for my fillings. I signed the consent and the front desk ran my credit card. I was then told that the doctor had another appointment and was not in yet, they expected him in an hour. I waited, because I had already taken the morning off of work. The hygienist took me in and got me ready finally, then the receptionist came to tell me that it was going to be at least another hour before the doctor would arrive. I had to go to work, so I asked for my credit card to be refunded. The receptionist could not issue the refund but said it would be done in a day or two by the corporate office. This never happened, until I filed a dispute with my credit card company.
If there was a medical emergency or family emergency, I understand… but I was given NO explaination as to what had happened. The staff had called me 2 days earlier to confirm my appt, and I was told they didn’t know that the doc would be out in the AM until that day. Had someone been able to explain or had the doctor called me to apologize, it would have been fine. To waste patients time, when they take that time off of work is unprofessional and unacceptable. 3 of us in my family have been to this office and will NEVER go back!

LOVE this office staff it’s very friendly, all your concerns are answers, doctors are sweet what else I can ask!!!

When dentistry goes corporate does anyone win? I think not! For starters, I had a scheduled appointment but, for some reason was left waiting for 20 minutes. No other patients were in the office. The only thing positive about Bright Now is that it is clean and in a good location. Besides that it is pretty bad. The dentist that I saw was inattentive. He was more concerned with getting my money and getting me out of the chair than the health of my teeth. I should have trusted my instinct and never made an appointment here. The guy in charge of dental benefits and payments was simply put– rude and and unprofessional. Once he realized that I wasn’t going to be getting any additional services he pretty much dismissed me. I did not get the appointment with the hygienist that I was previously told I needed. This place is a sham. There are too many respectable dentists in the area to waste your time at this place. Last but, not least– the sign that reads, «free gift when you make your initial appointment» is a flat out lie. I asked for my free gift and was told that the office manager would call me. What? Really? Don’t advertise things that you don’t have. For the record, the gift was lame I just asked because by the time I left I felt as if I needed some consolation for wasting my time. I would give one star but, since I am a stickler for cleanliness I gave 2. I will never, ever return to this place and you shouldn’t either.

very friendly staff and easy to make appointment … they are very professional

Awesome staff. Extremely friendly. Doctor was straightforward and very professional.