Puerto Vallarta Mexican Restaurant

What do you expect from a Mexican joint like this? Food is the same no matter which location you visit. Service is absolutely horrible but it’s expected. Called in an order 45 min ahead of time and they didn’t even put it in until I arrived. You know your customers are probably hungry, and what’s worse then messing with a hungry patron? Even better is I was not even acknowledged when I walked in, I had to track someone down to even get the order in. Bad reviews will keep rolling in if you do nothing to correct it!

They treat their employees like shit and there food is mediocre. I came here with my play cast about 30 min before close and stayed about 30 min after and they were so pissed they didn’t even ask if we wanted anything else, just brought the check.

Waste of time and money. Cobwebs hanging from the light fixture over our table. Slow service. No refill on salsa. Mediocre food. I want to love it here since I live 5 minutes away. Unfortunately I will have to continue driving 20 minutes away to El Toro for great food.

This is the worst Mexican restaurant I have ever gone to! The food was cold, the rice was old and the chips were stale. We had to ask for refills, and the waiter didn’t even check on us once! I will never eat here again!!!

They have the most amazing cheese dip!
Love eating here always have a great time
The staff are always clean and prompt with service

The service was okay, but the food was terrible and the prices were high. They brought out bean dip for the kids without us asking for it, then charged us for it on our bill. The kids food was chintzy. The food we ordered tasted terrible, I didn’t even eat half of my dish. Only two meals out of 13 even tasted good. We definitely will not be going there again.

Nail Banger Here Again;Well another disappointment, as this is Gringo food typical of the NW, and overpriced. The check came to $ 35 without tip and we both had water as our beverage? The Salsa was overpowering of Herb and large pieces onion. The Picadillo was very saucy and heavy on Cumin, which I don‘t prefer. My wife had the Carne Asada Tacos that she liked. The rice was O.K., but the Refried Bean were very good. They offer a very good Pasilla Chili Relleno that is an extra two $ 2, that is exceptionally good. They have plenty of well lighted parking that can be challenging at times. For me I prefer Mexican Cuisine that is more authentic in flavor, but then again, I have spent the last few years in Tucson, AZ and am spoiled. Rated by viewers as #8 on Unilocal for Graham, I guess there is not all tat many choices there? You Decide

My family tried this place for the first time to celebrate my wife’s birthday. I can safely say that they make just about the best margarita in the area. We ordered the queso dip to start, and it was incredible. The explosion of flavors was a great introduction to the restaurant. We ordered a variety of dishes, including one burger. The burger was overdone, dry and pretty well inedible so my daughter sent it back. I ordered a half pound of camarones mojo de ajo, which said the shrimps were sauteed in mushrooms and garlic. And SALT. I couldn’t taste anything but salt and a little garlic. The server took it back and brought me a menu and I ordered pork carnitas. They were outstanding. The chile verde with it is some of the best I’ve ever tasted. Everyone else thoroughly enjoyed their meals, so we concluded that the burger and the shrimps were flukes. This is a very good restaurant. The only complaint I have is that the service was really slow. It wasn’t the fault of the server, he was in constant motion. The problem was, he was the only one there. One server was covering the whole place. All things considered, he did a very good job. With a little more staff and a tad more caution on certain dishes, this place can be five star. We will be back.

Not too bad! Lunch on Friday, and we’re the only ones here. Food came up fast, as expected. Price comparable to most Mexican restaurants.

Ugh, it pains me to write this, as this has been my all time favorite Mexican restaurant for years, no joke! Even when I was pregnant and knew it wouldn’t stay down, I had to have it! However, moving away from the Graham area meant no more delicious food unless I wanted to drive 45+ minutes each way. So Saturday we went fishing and guess what was on the way!?! Yep, I was thrilled! However a few hours after eating here my whole family was sick! I’m talking who can make it to the bathroom first without pooing or puking themselves! It was horrid! After contacting the restaurant, and speaking to a manager named Hector, who turned out to be the owner, it turns out he doesn’t care! Nope, not one little ounce! My other half even went in there to speak to the owner (that’s how we found out who Hector was), face to face, to tell him how sick we all had gotten. Not one single ounce of caring! Well I’m glad that we could drop $ 85.00 in your pocket, Hector and not even get an apology! I will NEVER go here again and will warn every person I know! Food poison is no joke!

Lunch buffet is good for the most part, the enchiladas seemed like they had been out for a long time tho. All the other food was good. Service was good as well. Cheap fast lunch.

Very disappointing. The food was not even remotely fresh, and slathered in equally stale, watery sauce in an apparent attempt to disguise the poor fare.
Staff were very friendly; but provided no follow-​up service during my meal. However, I was honestly impressed with their obvioualy strong relationships with a few of the regular customers. Though, even one of the regulars complained about his food today. Perhaps I simply caught them on an off day???
A single star was earned, solely based on the positive relationship staff had with some of the customers.

Amazing mexican restaurant. Very nice stuff, enviroment could feel more like Mexico, but I like it anyway. It´s clean and there is enough room.
Meals are delicious and portions are huge. You have to count with the fact that you don´t order only dinner but also lunch for the next day. Or at least it seems like that for us, Europeans. Meals are really good and they never dissapoint anyone who I know. And they have pretty good choice of mexican beers.
We go there everytime we are in Graham and we will come again. Good job guys.

Just spent $ 14 for ‘Super Nachos’ to go that ended up being a plate with melted cheese and a couple beans — not impressed at all. For the price I was expecting quite a bit more. They also forgot the extra Pico de Gallo that I paid for. Have eaten in the restaurant twice and each time was OK, but the to-​go fare is definitely not worth the price.

This is a great local restaurant. The staff is alway friendly and the food is great!

On a whim decided to stop and have A drink (Tuesday night) and found out they have a deal: buy 2 alcohol beverages (per person) and you get free tacos! As much as you can eat! Not only does it taste delicious, but their drinks are WELL worth the price! This is our new weekly destination! Friendly staff as well!

Dont go here!!! The food was ok, drinks were mediocre, chips were stale, salsa watered down, and the worst part was they over charged us for a $ 5 grill cheese my daughter had. The kids menu says everything $ 5.50 but they charged us 7.50 for it. My drink was way over priced for a size of a regular water glass that was filled with slushy alcohol with a bunch of whipped cream on top (the Cindy special) was almost $ 10. Before I even got halfway done with my drink the server came over and asked me why am I not drinking my drink and do I want another one. No I don’t want another one I haven’t even finished this. For the 60 some odd dollars we spent for 2 adults and a child we could of got much better authentic food.

Went a few more times, their steak is the best seasoned around loved the fajita salad. Service is always great. Went w a large party to celebrate my nieces bday, still not enough sauce and way to much cheese. Both chicken and cheese enchilada plates cheese wasn’t even cooked inside, chicken still blah and dry. My enchilada are waaaaay better and I’m not even Mexican … Good seasoned meat and steak tho. shouldn’t charge for extra sauce

Don’t go here!!! We used to like it but the food and service were horrible. We took the food home to the dog.

My 3 year old is a huge fan of this place. We’ve gone to other Mexican restaurants, but she says that this one is the best because they have crayons/​color sheets. The service is great. They are extremely child friendly. Very patient and courteous. They have a taco bar, which is my daughter’s favorite, because she only wants meat. They do have kids prices for the bar. The food is good. It isn’t the best Mexican food that I’ve had, but a happy daughter and great staff make it a regular stop for us.