John Sheeley

I heard about John on Thumbtack and called him up. He was quick to respond and answered all of my questions. He directed me to a portal online where I could submit my tax documents. I posted our documents and sent John an email to make sure he had everything he needed on the portal. He promised to review it and let me know. About 6 weeks went by between when I posted our documents to the portal and when I sent a final email letting him know that we had found another route for completing our taxes. In that time, I never got a response on whether he needed additional documents. I made it clear to John that we were in the middle of applying for a home loan, the only document our lender needed to process the loan was our taxes. My interactions with John lasted from February until March 28^th. In these weeks, I sent him a couple emails. He made it clear that he was swamped with work, which I understand. I communicated that if he was too busy to complete our taxes, I wouldn’t begrudge him if he turned away our business. I just needed to get our taxes done for the loan to process asap. He would insist on doing them, promise them by a date, and then not deliver. This happened at least twice, if not more. It ended with me sending an email that we had found another way to complete our taxes. I never got a reply from John.