My rating for this location is based on overall service. Some departments are better than others. The PRO desk seems to be the best of all the departments they are quick to help and address any stock issues. If your a regular, like me, some trivial problems can be quickly solved by them. The doors/window Dept is hit and miss. Some days they are all over you, others, you can stand there for 10 mins and never see a soul. The paint Dept. Yes, this is the one Dept that always seems to get me annoyed. Apparently, there are days when the paint person is also the RETURN cashier and the Customer Service rep at the same time. I stood there for 2mins before asking the cashier if anyone was working in paint and it turned out it was the cashier. Overall, the customer service here is better than the all the over locations from downtown New Orleans all the way to Home Depot on Highland in Baton Rouge… which is always out of stock on items.
Hannah B.
Tu valoración: 3 Prairieville, LA
Okay. We rented a tractor that we used to reroute our driveway. Going through the motions with Home Depot was filled with lots of little issues. It felt as if the person who helped us hated their job and was just there to kill time. It was NOT the same experience as renting from a tractor supply store. About three hours into our job– the front axle broke. We called HD to get them to stop our time and get them to call the hotline for equipment. OMG. It took over two hours for us to hear back from them. They told us that they would send someone in the am to fix it, he would then decide if they could stop our time or not. Luckily, the diesel mechanic was super nice and told them to restart our time to some. When we returned the tractor the girl at the desk was rude and didn’t even come out side to check to see if we actually brought the product back :/ Overall, experience was exactly what we paid for. I don’t think I would rent from them again.
Joel M.
Tu valoración: 3 Geismar, LA
It’s a box store serving your hardware and lumber needs… went in to get some plywood to cover the counter top and island at my sister’s home so she could use the space while waiting on the counter top installers to get back and finish their job… found what we wanted quick and it was a nice thing that Home Depot has a saw where you can get your lumber cut down to size… made my life much easier than having to haul it home, set up saw horses and break out the Skil saw and do the cutting myself I don’t like the Price Range box below because this store like any other has items that run the gamut from inexpensive to pricey so I’m cutting it down the middle