Rite Aid

Went here for the ½ gallon Ice cream on sale, nothing fancy, just chocolate and vanilla but there was none on the shelf. I decided to pick up some deodorant while I was there too but the kind I wanted was out of stock! Empty space doesn’t sell very good does it? I asked the guy who was closing down the ice cream section if he could go get some chocolate and vanilla ice cream from the freezer in the back, in a rude tone he says: «sorry, the freezer is locked up, we won’t have any until thursday» and then quickly walked away closing off the ice cream cash register 2 hours before closing. This was on a Saturday night at 8pm. I was going to get 4, ½ gallons of Ice cream at $ 4/​each (sale price), and 4 deodorants at maybe $ 4/​each, a $ 35 sale blown by incompetence, and a repeat customer gone forever because of rudeness. Walgreens here I come!

This was my go to spot when my daughter was a newborn to get out in the world or to give my wife a break. The staff are really nice and never wondered aloud what the poorly dressed, sleep deprived man with the baby was doing perusing the «as seen on tv section» at 10pm on a Tuesday. It’s a pretty standard set-​up with a good selection of cheap toys, greeting cards, and booze. Probably the highlight is the ice cream section. Gotta love the chocolate malted crunch.

Lousy experience. Customer service is just terrible. Employees are more interested in their own tasks than serving customers.

Pharmacy is the best. They run such a professional organization and so helpful. They call when your prescription is ready, if unable to do it while you wait. Just really nice. Keep it up Rite Aide pharmacy!

Terrible service… signs said summer toys and infaltibles. .typo on every sigm…50% off. .I took a child’s summer chair up to buy… it rang up 25% off so I said I was sorry but didn’t want to buy it… the saleswoman picked it up and slammed it down behind the counter! It would be nice if they marked prices first of all and common courtesy shouldn’t be to much to expect!

This is the worst pharmacy in town. The
employees are never friendly and give off the vibe that they hate their lives and hate working there. On top of that they are terrible at their jobs, for instance when I (stupidly, despite everything) tried to transfer a prescription over to them, they said they would call after they talked to the other pharmacy and let me know what happened. Over a week went by and I never heard back. When I called to check in the VERY snotty woman on the other end of the line barked at me that they «don’t carry that prescription here.» Hum, why couldn’t you tell me that last week, when I called?
What I’ll be doing now, is transferring the prescription I do have there to somewhere else.
Thanks for the attitude and shitty service, rite aid pharmacists!

These Guys are the Best! Cottage Hospital we were mistakenly told didn’t stock my Daughter’s Asthma medicine. Pharmacist Lindsey Hohmann went above and beyond to fill the RX for her. Sansum Clinic didn’t forward the medication refill request to MD covering for Pulmonary PA who retired in August. Trying to reach on call MD on Sat wasn’t easy. Today my daughter was discharged. My friend was helping me out. Unfortunately she dropped off my daughter’s Scripts at CVS on Calle Real instead of Rite Aid on Fairview. Lindsey helped us out again and called CVS, transferred scripts and gave us what she had of RX for tonite and will order rest for tomorrow. I discovered the mistake 20 minutes before 6pm, closing. I doubt any other Pharmacist in Goleta besides Lindsey would’ve helped make sure my daughter got her RXs filled. She’s a treasure!

Their pharmacy has incredibly friendly staff and is very helpful. Today one of them went above and beyond to let me pick up prescription, even though they were closed for 30 minutes, because I was going to be out of town for 2 weeks. She didn’t give me any attitude even though I should’ve known better, and she even delivered it with a smile. I’m so grateful for her kindness and her great customer service. Switching to Rite Aid from CVS was the right choice, especially since my experience with the CVS pharmacy staff was less than pleasant on a few occasions.

I miss going to this Rite Aide since I moved from Goleta. The nearby CVS and Walgreens had nothing on them. They were always on top of things, rarely messed up my prescription and were the first to admit they read it wrong.
Up front, all the workers were exhausted. A cold breeze from the doors straight to the checkout in winter didn’t help their cause. Still, they attempted to be nice.
The turnover once you hand off the prescription from drop off to pick up was always under 45 minutes; on average 25 minutes.
They are an establishment that checks the ID for everyone in your party if you are buying alcohol so keep the underage ones in the car.

Driving home from a hard weekend of volunteer work we stopped at rite aid for some ice cream. Josh said the counter closed at 830, but since we were on our way to los Angeles he was so kind to serve us after he was closed. Thats impeccable customer service. Totally appreciate that effort!

The employees are friendly but they need more employees in the store. The store is not that well taken care of. It seems like the employees just do the bare minimume and that’s it.

I got a child-​sized crown for my halloween costume here for $ 4. Worth it! I don’t think I’ll really be back for anything else.

Good prices. Lots if merchandise. Employees looked overworked and exhausted.

There is absolutely no excuse for the slow checkout times at this store, it is simply incompetence. The only reason I give two stars instead of one is that they carry GNC stuff. That is also the only thing I will go there for. If there was a GNC close by, I wouldn’t even go there for that.

I’m shocked at the high ratings for this location. I’ve come here many many times and the ladies working the registers always look as if it’s gonna kill them to scan your purchase and collect your money. Whenever they need to do a price check or get approval from the manager, they have the epitome of FML written on their faces. Seriously? And one of the ladies has snapped at me before too. If you don’t like your job so much, just quit. Geez.
It also doesn’t help that some of the customers at this Rite Aid are CRANKY too. I came in yesterday and there was only one line that was getting pretty long. The manager called for back up and lady opened up a second register. Being at the end of the current line, I had the easiest access and I rushed over, and the lady who got in line after me commented how I wasn’t even in line (implying I cut). Really, you old bird? I was at the end of the previous line — obviously you didn’t see me, but I was in line.
Anyways, I would avoid this location if I could, but apparently it is the only Rite Aid around the vicinity of UCSB. Doesn’t matter anyways — for drugstores, I always go to CVS first.
Before ending this tragic chapter, I will commend this one black gentleman who works here. Not sure if he’s a manager or not, but he opened a second line once during a visit of mine when there was only one snaking long line, and he was polite and courteous. And looked like he actually wanted to do his job. I applaud you.

So being in this rite aid is a little like going to the DMV. Fluorescent lights and miserable employees. But the pharmacy isn’t bad. They are always fast and sometimes friendly. Drop off a scrip then run to the bank or do some shopping.

Really hit or miss. Been in there to grab whatever (razors, batteries, shoelaces, etc.) and have been treated to smiles and helpful service or muttered responses and glares from the staff.
What sets apart one Rite Aid from another is service. You know how it is. «Lets go to the GOOD one, not that one». Location is killer, but the management here needs to clamp down on workers who don’t give a crap. No need to kiss my feet, but at least do your job.