Horrible. Don’t use them, even though they are recommended by Carpeteria. Call The Carpet Guy. They said they used scotchguard. Me think not!!! Charged over $ 500 for 800 square feet.
Venturelli G.
Tu valoración: 5 Montecito, CA
John, Michael and their team are the most dedicated carpet care experts in the greater Santa Barbara area. They have served many of my clients’ needs throughout the last 20 years and consistently provide stellar customer service and A+ cleaning care. Highly recommended!!!
J.j. K.
Tu valoración: 5 Goleta, CA
Amazing place to have your oriental rugs cleaned. Your wall to wall will go from old to new. They take care of every carpet or rug no job to big or small. I worked for them before my knees gave out and was trained from the best, John Coleman who started the company out of his car in the 60’s still is involved in the company fully. His son Michael follows in his footsteps, with hard work ethic and know how to get the worst of the worst stains out of whatever your rug, carpet, or upholstery needs may be. So after three years there I can tell you they are definitely men of their word, and when they shake your hand look you in the eye and make you a deal you can take their word for it. After all, what is it worth to do business with someone who doesn’t stand by their word.
Janet R.
Tu valoración: 5 Santa Barbara, CA
I just had my rugs cleaned by Coleman. They have never looked so good! Cody and Randy were right on time, very professional, and took great care not to damage any plants when they got the hose over my balcony. I really appreciated that. I actually thought I might have to replace my carpeting in the near future but they did such a wonderful job I don’t think I’ll have to for a while. Whenever I have my carpeting cleaned again I will call Coleman without a doubt. I’ve already recommended them to friends.
Robert B.
Tu valoración: 5 Goleta, CA
I had an unusual request and I was happy that they treated me with respect. I had bought a throw rug that I wanted to use as a contoured bath mat. This meant making a cut-out for the toilet and stitching the cut so that it would not unravel. At first they said it might take a week or two. But as it turned out it just took about a day and they did a beautiful job. I had asked at several other businesses before going to them. Every other business was actually rather rude to me that I would even bother them with such a trivial job. So, I am quite happy with how things turned out with Coleman Carpet and it makes me want to do business with them in the future. Maybe on a job that is not so «trivial»!
Rhonda C.
Tu valoración: 1 Goleta, CA
I used Coleman Cleaners a couple of times to clean the carpets in my house because I was told they were the best. They seem to do an OK job. They were courteous, on-time and very expensive. They scraped up my baseboards a bit with their big hose and failed to put protectors under several legs of my furniture to prevent bleeding from the wooden legs onto the carpet so I had to call them back about this in order to get the stains out. My nightmare with using this company came when we had a water leak in our house and I called them to do the dry-out and repair from the water damage. I specifically used them hoping that my carpets would be treated with care and saved. During this job, they put over 10 new stains on my carpet that were not there before, permanent stains that they could not get out and are still there today. They also spilled some chemical on our carpet, lied about it and then tried to cover it up by painting(yes, actually painting) our carpet with paint the same color. After confronting them, the best they did was to cut out that section of painted carpet and replace it with a spare piece I had in my garage. The owner said the other stains were«normal wear-and-tear while working». They also botched the job on the dry-wall ceiling repair and we ended up with a crack down the ceiling in between the new and the old dry-wall. We recently had them come and try to fix this crack and ended up with a 1-foot wide line down our ceiling instead. I’ve given up on these guys and have just concluded that the flooded area will never be back to what it was and I will forever have these permanent stains on my carpet and a line down my ceiling. I highly recommend that you stay far, far away from these guys for any flood damage repair.