Andersen’s Foreign Car Service

The worst place to fix your car it took them forever to fix my car too over 2000 $ turn out the car is not even fix not recommended will never leave my car with them again!

I used Andersen’s for two years while I owned a Volkswagon. I found their prices fair. What I liked the most is how fairly and respectfully they treated me as a single woman. The owner personally called me to explain service needed and cost descriptions.
I would still be going to them if I had kept my Volkwagon.

We went to Andersen’s because of fantastic Unilocal reviews but we had a truly horrible experience.
We took Andersen’s our 2006 Volvo v50 for its 120,000 mile service which includes replacing the timing belt ($ 1040) and also for them to replace the front disc brakes ($ 434). Total bill $ 1,931. When the car came back we noticed it stuttering during uphill acceleration. We took it back to Andersen’s and they said our constant velocity joints were bad even though the cover boots were not torn. This «diagnosis» didn’t make sense to us so we took the car to another shop (about 500 miles after the initial Anderson’s service) who told us the constant velocity joints were fine and instead replaced the front struts and A-​frame bushings. That ended the vibration.
The second shop also warned us that the front engine «cam» seals were leaking. They explained that those seals are located behind the timing belt and should have been replaced when the timing belt was replaced. The leaking oil is getting on the new timing belt and could soon ruin it. Worse if the oil leak caused the timing belt to fail then the engine would seize up and be ruined due to the valves hitting the pistons. We confirmed this diagnosis of leaking front oil seals at the Volvo dealer.
To repair the front engine leaks required removing the timing belt mechanism all over again. In other words, completely redoing the shoddy work done by Andersen’s at a cost of another $ 1,250 (base fee for the timing belt — new total bill with other failed parts discussed below came to over $ 2,000). We had this work done at the dealer because we did not trust Andersen’s to do the work right.
Update — the dealer discovered that the new water pump (located behind the timing belt) which Andersen’s installed when they installed the timing belt was only hand tightened so the pump was loose and was leaking coolant. If the pump had fallen off it could have broken the timing belt and caused the engine to seize. Not only would that have destroyed the engine but it could have been very dangerous at highway speeds.
The dealer also discovered that the cam hubs — which the timing belt goes around and drives — were worn & leaking so they needed to be replaced. Checking and replacing these hubs is a basic part of replacing the timing belt but Andersen’s missed it. The dealer also found that the right side engine mount had collapsed. This mount is located right next to the timing belt and so why didn’t Andersen’s notice it when performing the 120,000 mile service?
BTW, see a 3÷14÷2014 complaint which I just discovered about a similar repair failure at Andersen’s on the Better Business Bureau’s website.

This place is actually called Andersen’s Foreign Car Service. My boyfriend and I have both had them do some serious work on our Audis for a fraction of the cost of a dealership. They always take time to answer all our questions and to make sure the job is done right. Andersen’s has been around for 60 years and you can tell why!

I have been taking my old Volvo here for years! Anderson’s is the best.
We now have added an Audi to our family and take it here too.
Very nice people, I can’t say enough!

After years of owning a Subaru… I bought a used Volvo. I was in mourning because Buddy at Mobile Mechanics would no longer be my guru. However, he recommended this place down the street called Andersen’s, and I have found my new guru. Great service, great people and great advice… never over sells service and always spot on with diagnostics. Thanks Buddy for getting me to a great place.

Straight shooters. They could have really ripped me like a dealership for my 780, but chose not to. Both the S70 and 780 go here. They know what they are doing. Just don’t show up during the lunch hour! Nobody will be there… Wish I had taken my 240 here a long time ago before selling it for pennies! They are used to a regular client base, so if you want to dicker about prices, you should probably say something ahead of time.

There guys are the bomb. They’ve managed to fix all sorts of problems with my Volvo, in addition to doing quick and thorough services and such. They’re super friendly and trustworthy, which is vital in a car repair place. Whenever I have car issues, I bring Heimdall (my Volvo — it’s the name of the Norse guardian god, and the Norse were from Sweeden, where Volvos are made, so it all fits) to Andersen’s and they get it taken care of.
As a note, they also work on other brands of cars — it’s actually Andersen’s Foreign Car Service, so they work on Mercedes-​Benz, VW, and BMWs as well, though they specialize in Volvos.