The Cave

Whenever my husband and I are in Gloucester, we stop by this great little wine and cheese shop. Almost every time we go in they’re offering free wine and cheese tastings! In our experience, they have been eager to help but not pushy.
Our last visit, we discovered a little section of half priced wines (the labels were slightly damaged). We ended up selecting two lovely bottles of Riesling for the price of one! The owner also recommended a great cheese to pair with our wines and even gave us a free freshly baked baguette.
Wine. Half price. Free. Some of my favorite words! (But you had me at wine).

Not knocking the selection by any means, but can do without condescension and pretentious tone of the staff. I’m not expecting a hug or even a smile, but would rather not be talked to like I am «less than».

I love cheese, wine, bread and chocolate… Being able to get them all in one adorable shop with friendly employees is the best! I’m not sure about some of the negative reviewers knocking the customer service but my experience was quite the opposite. The owner was more than helpful and more than willing to let us sample what ever we wanted. I ended up buying some of the French Tomme which rocked my world. We also purchased some of the «three little pigs» toasts to go with it which were perfect and so inexpensive. I splurged on a blood orange caramel dark chocolate bar that literally turned me on haha. We also picked up a few sea salt caramels from the checkout/​register. Prices are reasonable for amazing products.
Don’t buy the negative bitter reviews, check this spot out. I certainly will be back asap!

We keep going in to try to like this place but the bored staff is all over us and won’t let up!
We can NOT enjoy the cheese/​chocolate/​cookies withOUT their high pressure sales pitches!
If you do not buy $$$$$$$$ of goods, you will be OUSTED and SHUNNED.
We bought $ 7 worth last summer, and that was not enough.
We thought we would be welcomed because we are nice people but for some reason you must $$$$$$$$$$$$pend!
Sorry but that is very POOR customer service.
Please make your store easier to navigate.
We felt stuck and every time we tried to browse we had to look at the employees faces, upset because we were not big buyers. How RUDE!
Sorry but I am not going to buy their overpriced stuff just to please them, only to have them forget that we are people 2 minutes later.
Don’t put samples out if you do not want people tasting them.
Do not stare your customers down if they are not interested in your products.
We bought stuff and it was not great, but we thought we were supporting local business. NEVER again will we spend anything at this dump.
Sorry, but putting pretty items everywhere does not mask your terrible business skills. You HAVE lost business because I would rather shop at nicer places. If you knew how to cultivate instead of destroying customer relationships you would be richer. Don’t be so ready to jump down people’s throats because they aren’t going to pay your rent with every purchase.
Thanks

Meeh– Mediocre from what I could tell. But then again, I left pretty soon after arriving because the cave woman behind the counter was so rude & obnoxious in her loud and condescending chatter with the other employee, and she obviously couldn’t have cared less about any of the customers. Ya, I expect pleasantries from the staff in a store with $ 10 4oz. jam! Decent customer service is hard to find these days! I’ll continue to buy my expensive wine & cheese elsewhere!

This is a great little store in the West End of Main Street and worth a visit. There is a wide selection of cheeses and every time I’ve been in the samples are plentiful — which makes it easier to make my selection. Grab a loaf of bread, some cheese, and a bottle of wine — and enjoy the afternoon down at Stage Fort Park.

If I could come here every day I would!!! We stumbled upon this place while walking down Main St. I love cheese, I love wine and a cheese and wine store is just my thing!!!
They have a HUGE selection of cheeses and they were so wonderful when I asked to try almost every kind of goat cheese they had. Not once did they get annoyed, they were happy to help, happy to explain where the cheese came from and what kind of cheese it was.
In the fridge with all the white wines, they have a basket full of small cuts of cheese, you can get a huge variety for pretty cheap!
After we picked the many different kinds of cheese we wanted, they helped us pair the wine. Customer service was beyond perfection.
The only downfall… they arent open on Mondays so I had to wait a few extra days to get my cheese!!!
Great people and great products!

Amazing cheeses and knowledgeable staff. Love.
2013 Update: it’s been a while, but I have vowed to frequent this place from now on. I enjoyed this visit even more than the first time. Super awesome.

Hands down the cutest place in gloucester! Cheese is fabulous and can not beat the prices! The chocolates and crackers are amazing. I am here about 3 times a week for dinner time cheese!

Stopped in here to look at their cheese selection and was surprised by not only the variety and high quality of cheeses, but also the affordable wine available. Fresh breads, many choices of crackers, chocolates, and spreads round out their collection. We have already tasted the very savory Manchego, the amazing brie, and some lovely clothbound cheddar. I believe the owners/​operators are a super nice mother and daughter team. There’s lots to taste in the store itself and you can sample any of the cheese before you buy. They do a lovely job wrapping it up and will give genuine opinions on the wines and other merchandise.