Cape Ann’s Marina Resort

Very enjoyable, room was great and the deck had a great view. FV tuna boat docked there. One mile post restaurant on site and the food was excellent

They lost our reservation that we made 6 months in advance. We even received a confirmation email. Instead of apologizing, they were rude and defensive and offered no concessions for their failure. We ended up being given a room much worse than we booked.
Overall, a loud and hillbilly hotel. There are no balconies, just a grimy shared outdoor hallway– think: Motel6 or some other roadside, rape hotbed. Avoid at all cost. Please, someone take me back to Brooklyn.

Stayed here over MDW and enjoyed it very much. From check-​in, everyone was super friendly and had smiles on their faces. The rooms were comfortable with all amenities needed. The bar at night with live music was great and an overall friendly atmosphere.
I accidentally left some clothes in the dresser and when I called them, they were very kind about it. They quickly got the clothes, boxed it up, and shipped it to me. I was expecting to pay a lot for the effort they needed to go through, but they didn’t overcharge me at all! Definitely a well run family place and the service alone will have me coming back.

I ABSOLUTELY have to write a rebuttal and review for Cape Ann Marina Resort. I have read the positive reviews and could not AGREE with them more! They are spot-​on and they quite accurately reflect the FAMILY ORIENTED and FUN environment that the Cape Ann Marina Resort offers to it’s guests and local tourists alike.
I am highly disappointed with those who DO NOT LIKE a place that welcomes children and young adults as much as it does business class and older travelers alike. I am often conducting business in Gloucester. As a single mother working late into a Friday evening, I often have my 12 and 13 year old sons in tow.
The Marina ALWAYS accommodates them and the staff are always so courteous and mindful of them! My children are able to enjoy a swim in the pool, a nice meal, and great conversation with other guests and visitors. (As I sit poolside with business partners and associates). They are polite boys who act accordingly. The staff ALWAYS warmly greets them and have made it a point to know them by name.
The facility is CLEAN, SAFE, FAMILY oriented, and MOST DEFINITELY provides an ambiance that ALL are welcome. The Cape Ann Marina does not discriminate based on age, race, religion, income, status, or any of the sort. I find it pleasing to visit a place where all are treated equally.
I have stayed at hotels and resorts all over the world. I have stayed at 5 star resorts for nearly $ 1000/​night in New York and did not NEARLY enjoy the ambiance or environment that the Cape Ann Marina offers. Call me crazy — but I do not like staying at hotels or resorts where the staff act as if they are doing you a favor for just doing their job — just so I can say that I stayed there. (Been there, done that.)
The Cape Ann Marina and resort is a place where you can RELAX by the water, appreciate the GENUINE and accommodating staff, socialize at the open-​deck bar, take in some local music, swim at the pool, indulge in a delightful and well-​priced meal, go to historic downtown Gloucester and take in the cute and eclectic stores…
What is is not is a pretentious, cater to businessmen/​women only, or discriminating place. It is where people are kind and real and do not get wrapped up on the small things in life, like a door that sticks.

We stayed for 2 nights last weekend.
Although my fiancé last stayed here 6 years ago he had only great things to say and offered to take me and my teenage daughters for a weekend away February vacation.
Rooms are clean but clearly in need of some renovation. The door of my daughters’ room took 2 – 3 great tugs before the door would close. WIFI was poor and there were only about 5 stations on the television. The night we arrived, we ate in the restaurant and the food was very good and reasonably priced. Front desk staff and restaurant servers were courteous and polite.
We went to the pool on Friday night and seeing that it was school vacation we expected lots of kids. Young children (all looked under the age of 10) eating ice cream in the jacuzzi and without adult supervision. My fiancé told me that the hotel use to sell day passes for kids during school vacation week and he thought the pass ended at 6 pm. Kids never left the jacuzzi and after watching them eat and drink in it thought it best to try the pool/​jacuzzi on Saturday night.
We arrived on Saturday night and the pool was more packed than the night prior. The pool was rented out to a party of 50 (a group of 20 somethings with more men than women and more like 60 people). Hotel guests were overcrowded by the party group. Multiple rounds of drinks being brought to the jacuzzi and pool. My teenage daughters felt uncomfortable with the crowd and went to the room instead. My fiancé and I had 1 drink and called it a night but not before he asked to speak to the manager. He voiced his dissatisfaction to Joe Loiacano, General Manager. Joe advised that this is how every weekend was at the hotel and the pool is rented out to outside parties and he wasn’t going to let anyone tell him how to run his business. The bar was packed and it took 10 minutes to get a drink. As a hotel guest, you have to hunt for a table or chairs that are not occupied by non-​hotel guests. The bar staff walk around the pool picking up empty beer bottles and cups. Here is my concern about this place. If rounds of drinks are being bought and delivered by the group to the jacuzzi or the pool who is monitoring alcohol consumption??? There were 8 people in the jacuzzi and at least 4 rounds of drinks were brought to them, not by hotel staff (not sure what was consumed prior) so if they are not staying at the hotel then they are driving after drinking. Big problem. Is Cape Ann’s a hotel with a pool and hotel guests that spend their money for the accommodation or a fun bar that has a nice pool to party at.
The hotel refunded our money. We will never stay here again. Avoid disappointing your families and find somewhere else to stay.

I love this place. We went for a Valentine’s get-​away. Pool area is clean, staff is friendly and accommodating. So much so that the chef made a special meal for us because we were dieting and the waitress didn’t make a face when decided to split it.
My one and only complaint is they didn’t have tea available in the room and when by boyfriend went down to the complimentary coffee station, there was also no tea. When he asked the restaurant ppl for tea, they wanted to charge him. next time I’ll be forewarned and bring my own tea, but they really should accommodate us tea drinkers. All and all, I’ll go back in a heart beat.

M husband and I just got back from a mini weekend vacation. We also stayed here in August. We love it here. The rooms are clean and the beds are very comfortable. The pool was very crowded due to it being Feb. vacation. We love the water view and the whole feel of the marina. The restraunt is wonderful, great food, good price and amazing Bloody Mary’s, but very small, during the summer there is deck seating.