Forever Yogurt

I live down the road from the Glen and was loving this place for awhile. The employees seem to have a fast turn over here and aren’t usually crazy good at customer service but whatever. Although I like all the toppings including fruits and mochis etc, the last two times I have gone there have been numerous flavors smelling/​tasting spoiled. The first time I drove home before realizing so I went all the way back for a refund for two cups that each had different spoiled flavors. It was right at closing so I only received a coupon for bogo. Couple weeks later now, I tried again and encountered another spoiled flavor. Won’t EVER be going back. Simply disgusting.

Great staff great frozen yogurt nice assortment of toppings good music very interesting beer on the wall and just a great experienceq

My son did not like his frozen yogurt flavor, I asked if he could change it, they did not let us. Nothing they could do to accomodate my request. They were not ever interested to assist or offer anything. We have spent more than $ 20 on our order. I’m never coming to this place again. Bad customer service by teenagers who work there. Owners should train their staff better on how to handle certain situations.

Despite the negative reviews I decided to give this place a shot and I’m glad I did! The plain tart yogurt which I usually get wasn’t the tastiest so I decided to get the Tahitian Vanilla which was great. They had a wide selection of toppings from fruit to candy and chocolate. The service was also good. The girl working was nice and greeted us when we walked in. A bit pricey but what froyo shop isn’t?

I wasn’t a big fan of the flavors available. I went for coconut and green tea. My mom put in cake batter. I thought the coconut one was too heavy tasting compared to the ones I’ve had before. The green tea was too overpowered by the honey. I thought the cake batter one was too sweet too. Besides the flavor, everything else was up to par.

Disappointed. The frozen yogurt is always a strange consistency as if the machines aren’t cold enough. The flavors don’t rotate often enough and are uninspiring. Menchie’s down the road is a better and more tasty option. Plus they are very stingy with the sample cups and keep them behind the counter, doling out only 1 – 2 and you have to ask for them.

I’ve been to a variety of froyo places and must have really expected too much here. Granted it was a Friday night — the employees could’ve done a better job in directing the flow of customers. It was my first visit and I walked into a blob of people. The set up here is a little strange in that there are two sides of toppings – one by the register and one directly across the way – which inevitably creates traffic jams.
Although I’m not new to froyo stores – it’s still nice to know – where the cups are and if there are sample cups – where those are too. Greetings are always nice too — at least acknowledge that I’m about to drop some dough for the froyo.
After dropping $ 20+ for 3 cups of froyo – it would’ve been nice to find out about the rewards program prior — -instead there was a handwritten piece of cardboard next to the register flat on the counter — being partially covered by other random syrupy toppings – only to be noticed after you’ve paid — -is it just me? Isn’t the point of rewards programs – to entice me to come back — hmmm not so much here. The atmosphere was more like – give me your money, here’s a spoon, now go.
With so many other places, this place just wasn’t all that fab. Meh.

Where’s the fruit? All they have are macerated strawberries besides 300 sugar or corn syrup laden candy toppings. Looks like someone is trying to score higher profit margins at the expense of their patrons! I’ll go somewhere else for my $ 10/​lb tart yogurt, thanks.

Ok