Route 66 Motors

Went there today and although the sales guy was cool, the car I was interested in didn’t work. So quickly I chalk this place to be very unprofessional. This is the owners fault.

Don’t judge a book by its’ cover. They may have the car you «want»…but it’s actually a piece of shit. This business exists, only to sell luxury cars to Asia. What you see on their lots is the leftover crap not worth exporting. Mark my words…

worst place to buy a car! they sale broken cars that are wayyyyy over priced. they give you false information just to make a sell. they promise and dont deliver. i am young and dont have extra money for this type of bullshit to have people selling me a shitty car that claims to be «reliable» do not go here waste your money or efforts. my car had reoccurring problems every week!!!
and dont just push forward with any deal because you think all car salesmen are assholes, because these ones are real ones. when you get a bad feeling, its legit for a reason.

Sadly I can only give this place two stars. I purchased the car from the dealer in Redlands, but the issues apply to the Glendora dealer as well. I test drove the car and noticed a few minor things; the AC was not blowing cold and the service engine light was on. I checked the oil and air filter and it was very obvious that the car hadn’t been serviced in a while.
I spoke to the owner or manager over the phone to negotiate a price and the needed services on the car. After a few counter offers we settled on the price and he agreed on doing the maintenance and recharging the AC unit. The sales person also said that the car was going to get fully detailed since it was pretty dirty from sitting there.
The sale staff was super cool and very helpful, and that’s the only reason that this place is getting that extra star; but it’s very obvious that either the owner (or manager) is a lying sack or their mechanic is one dirty lazy bum. They called me up a few days later and told me that the car was ready. Right away I noticed that the car was never detailed to begin with, if anything they just hosed the dirt off of it and didn’t even bother to dry the wet spots. The windows were very dirty, the interior was not vacuumed, and the dash was still full of dust. The hood and the roof had water marks which means that they didn’t even dried it right. I immediately pointed out those things to the sales person and he said that the car was detailed but the sprinklers wetted the car afterwards… I thought to myself «I guess the sprinklers dirtied the interior too»… Whatever, it was something minor so I dint make a big deal.
I checked for the AC to be working correctly and for the maintenance light to be off. I got a gut feeling to check under the hood, but I really didn’t think that someone would actually just reset the light without doing a tune-​up.
Three days after I bought the car, it stated making a clicking noise every time I turned. I figure there was something loose or the axle was going bad. I opened the hood and tried to see the driver’s side axle. Before I took a close look, I noticed that the brake fluid reservoir was bone dry. This is something that should never leave the dealer as they can get sued if the breaks were to fail. It took about ¾ of a small brake fluid bottle to bring the liquid up just over the full level. Right away it crossed my mind to check the oil and the filter. PSH! sure enough, the same dirty oil and the same dirty filter were still in the car! I paid cash for the car, so it’s not like I could just go back and say that I wasn’t making another payment until they do the tune-​up they promised.
I went ahead and did the tune up; right away I noticed that the oil was very watery and had a heavy gas smell to it. Why gas, you ask? Well when a car is not burning the gas correctly it mixes with the oil in the engine. The spark plugs are the source that burns the fuel, so right away I took one off to inspect it. Sure enough (again); the electrode on the spark plug was nearly gone. I have never seen a plug wore out so much. I took the old one to the autoparts store just to make sure they give me the correct one. They also looked at the plug and shook their head as they couldn’t believe that someone would go that long without doing a tune up.
Since I had to crawl under to car to change the oil, I went ahead and inspected the noisy axle. YUP! Sure enough again; there was axle grease flying around it, BUT CHECK THIS OUT! The boot was tore and someone taped it up so it can get pass a quick sale without making the repairs.
This is a 2009 vehicle with less than 45K miles on it. In no way shape or form should the vehicle have this much abuse to it.
This is straight out dirty! I don’t know if it was the manager who told the mechanic to cut all these corners, or if the manager was left in the dark and the mechanic is doing all this dirty work on his own. The sales persons seemed pretty honest to me and I doubt they even know what kind of lies they are selling. I can’t believe someone has the indecency to not even top off the fluids before selling a car. I’m very disappointed in these types of human acts, NO way in hell will I ever buy anything for them again! You hear those horror stories about dealers cutting every corner and «micky mousing» everything just enough for the car to make it out of their drive way… Well sadly, based on my experience this is one of those dealers.
Good luck buying a car from these people, I highly recommend inspecting the car more than once.

I wouldnt recommend this place to my worst enemy. There cars sit for way to long… all they do after they get the car is reset the check engine likght. I bought my car 4 months ago and iv spent atlest 2 grand fixing all the issues. If ur looking to get took for your hard earned money go here. If u want a good reliable family car go elsewhere…

The easiest and least stressful car buying experience I’ve ever had. Even easier than CarMax. Friendly staff and the manager was very reasonable to work with. Drove away with an immaculate truck at a reasonable price. Thanks Raffi and crew!

If u want to get ripped off and u like to be lied to, then visit Route 66 motors, they sell cars that look nice but they do not check anything on them, no 360 inspection or anything, and they don’t offer any warrantee! I have always heard people call car salesmen sharks because they just look for an easy pray but these guys are snakes! I’m very surprised these guys are still in business!

Low lifes. If Unilocal would let me, I’d give them 0 stars.
I bought a car from as an out of town buyer. Carfax says this vehicle has a clean title and I verified it with Route 66. I worked with three people on the sale (so how could all three be so untrustworthy?) I asked to walk around the car, snap pics and videos to send me of ANY blemishes whatsoever. I stressed ANY many times and they said this car was perfect. Upon receiving the videos, I noticed all 4 wheels were scuffed with curb rash and I said I would not purchase the car unless they fixed the wheels. They said I’d have to pay their full asking price for them to do that. I spoke to Anh their finance manager thinking that talking to someone higher up would have a little more integrity. I asked about their process to fix and that I wanted a professional job. His response was «Have a look at our inventory, we specialize in high end cars. We don’t do Mickey Mouse jobs around here». I told him ok let’s do the deal. I sent them a cashiers check for their full asking price and sent a car transport service to pick the car up and deliver to me.
A week later I get the car. After inspecting it here’s what I found: Driver side window sill warped due to a screwdriver (I’m 99.99% sure this vehicle was a theft recovery), rear bumper corners gashed, door and body panels don’t line up (car has been hit or in a prior accident), passenger door pillar dented, missing rear door panel trim, broken front passenger moulding, missing interior pieces (too many to list), a huge dent on the lower passenger door, multiple errors being displayed on the cars multifunction dash/​display, multiple tears on the leather seats (i asked about when I suspected this from the pictures which they said «oh no those are just some artifacts from the camera»), expired tags from March of 2013 (I bought this car in July 2013) and finally the wheels… Mickey Mouse would be a step up from the job they performed. The wheels were spray painted silver, not the factory color. They look like they took a grinder or sandpaper to them and just painted them over. There is silver overspray all over the brake calipers, rotors and wheel wells. Basically they ruined the car more by performing the «professional wheels refinishing service» they promised.
When I called them to ask WTF is going on, Ahn told me he’d take care of me. He and his GM «Raffi» was going to work with me to «make this right». Oh did I mention that they forgot to get me to sign paperwork to finalize the sale? I patiently waited over a week to get a solid answer from them about what they were going to do. They kept telling me to «sign the paperwork… sign the paperwork». When I signed it over and FedExed it back I should have known what to expect next. Raffi tells me their position is «It’s a used vehicle, what do you expect?» and that are not going to do anything for me. Completely chamged their attitude from days prior to recieving the signed paperwork. Anh and Raffi stopped answering my emails and calls.
What a class act.
Here we are after almost a month of owning the car and I still have no tags from the DMV. Waiting this long usually means DMV amd the dealership is dealing with an auction house issue on the vehicles title. So I’d say that my intuitions about the car being a theft recovery was right.
Stay away from these low lifes.

I’d rate my overall experience as an average. I was looking into a vehicle they had at the Glendora lot, which was the 1995 E320 that had 55K miles and seemed to look in perfect condition. Once My Mom and I got to the dealership, the car wouldn’t start because the battery died. Then they couldn’t find the alarm receiver the original owners gave them, so we had to figure out a way. The car was in 96% impeccable condition (appearance). Both front and rear bumpers were cracked, and the headlights were cracked. After test driving the car, the engine kept on burping and the alignment was totally off.
When I tried to negotiate the price down since it seemed high, the person in-​charge wouldn’t budge. So we walked away. He said all he could do was take $ 200 off the price (which still was WAY over KBB Value), replace the balding tires. Shortly after my Mom got a weird feeling.
Fast forward three months, and the car is still on the lot. So my sister and I decided to venture down in hopes to negotiate a better price. As leave, we call them to see if the vehicle was still available and they inform us that they had moved the car to the San Bernadino location. We get there to find that someone had locked the car with the keys in the ignition. So we wait for them to get a wrench and break into the car. Once that happens, the car doesn’t start because the car ran out of gas (key left in the ignition until it died). Since the dealer marked the car $ 500 less, I wanted to negotiate a lower price but the owner didn’t budget. He kept on saying that he had all the service records and the car was in great condition and blah blah blah. So I take his word for it at this point.
I have yet to ask him if he’d replace the tires during our first conversations and to fix the cracked headlights. This is my fault, but after taking the car to the shop, it will need more than $ 2500 worth of work. Did a wheel alignment and had shocks replaced. The caliber of the car as the owner stated does not match with what is unfolding. But I am not complaining, I am just outlining my experience
He kept on saying the car was serviced at Rusnak, but when I looked at the service book, it was services at an indie shop in hollywood, then various other dealers like MB of Encino. I couldn’t find the later service records that I requested with the later services dates (of which the pages look like they were forged, but tried to make look different with different color of ink).
This is my fault, but I didn’t take a mechanic with me to look at the car and I already had in mind that this was going to a project was going undertake. But if you are looking for a CPO in tip top condition, I would approach this place with caution .
Otherwise the people are great, very personable and helpful. I understand everyone has to make a living. Oh and the check engine light came on today. And I was trying to figure out how to diagnose the car, and they figured out a way to reset all the error bulbs because the top for the system was off. If you’re looking for a fixer uper, come here. If not, go somewhere else. But DON’T GO TO CARMAX. That’s another story.

Got my first car here with an Awesome deal: D

This place is awful!!! All they want to do is take your money and close a deal. We bought the car on a Friday and they had promised to have the car done by Monday. Now it’s Wednesday and still no car. What’s even more ridiculous these salesmen are, is the fact that they don’t even know where the car is!!!
Talk about a really shady dealership. I highly suggest going to a large auto dealer where used cars are pre-​certified. Just a little extra money will prevent such issues like this. I would not be surprised if this dealership was on television for fraudulently taking people’s money.

romeo helped me get my lexus!!! =)
he was very helpful at working my deal all around. i came, test drove it and loved it. i did not have to meet there again until all the paper work was done and ready for me to sign. he got me an amazing deal i thought it was a joke. after reading all the paper work i realized it was the truth. i signed it n now i’ve had my lexus for about 6 months and i have had no problems. i have reffered friends and family to him since then. he was extremely helpful, honest, and got the job done!
if you are looking for a used car i would recommend romeo at route 66 motors he is a professional that is determined to help you get whatever it is that you are looking for.

My wifes new car post.
Just bought a mitsubishi spyder from route 66, they helped with everything from financing to making us feel comfortable and welcomed. I strongly recommend you buy your car here. Their price range is amazing they have any price range you need and amazing cars that are well kept and good on milage.
**I will for sure be buying my next car here**
I loved my sales person Anh Nguyen he is amazing, Romeo is amazing he helped as well.

The people here are nice, but of course because they only want to sell cars to you. The Asian guys and the girl try to make jokes and be your friend but don’t fall for it. The cars from here come from auctions and aren’t in good shape. Got a car from here and within a few days the service engine light came on. I took the car in to the dealership, paid for the «fixed» repairs and as soon as I got home the light came on again! Do not buy a car from here, or if you do, then buy the 2 day option to change your mind so you can have a real dealership look at it because the cars here are all lemons and come with alot of problems. I’ve already spent over $ 1500 in repairs and have had the car less than two weeks. My advice is to take your business elsewhere.

I bought a car from this dealer, they made me come back a week later because they forgot to smog check my car and the cheap owner only gave me $ 10 for gas for an 2 hour round trip, now it is 3 months later and I just recieved a letter telling me I owe them another $ 85 for my registration that was estimated and no one told me anything. Now I am broke and can’t send them the money and they won’t give me my refistration untill I do. This as a very Shadey establishmebt and would not recomend anyone buying a car from them, I just hope my car makes it a few years after this experience I am very worried. DO NOT BUY A CAR FROM THEM!!!