Glendora Floor Store

We needed carpeting for a bedroom and were impressed with their prices and wanted to support small business. When Mark came out to measure he said he would call us with the quote. We got the call with an estimate of over $ 800 for a 10×10 room. I asked why so high when carpet was marked under $ 4 a square foot. ONLY when I asked did he tell me there was a minimum labor charge of almost $ 100 because the room was SO small. Plus a $ 90 freight charge. He never offered this information until I asked. I guess our business was too small for them to bother with. VERY DISAPPOINTED

A friend of mine told me she got a good deal on her new floors at the Glendora Floor Store, but I must say I was so surprised at the terrific service they gave me. Mark the salesman that came to my home was so informative and extremely patient. He gave me an excellent price on the floors and the installation was impeccable. Mark even came by to check on the job while the workers were putting the floors down. I was so happy with their service, I called back and ordered carpeting for my bedroom. Once again Mark came out showed me his samples and when out of his was to get me the carpet that I wanted, and once again the installation was perfect.
I highly recommend Glendora Floor Store, I wouldn’t go any place else. Make sure you ask for Mark, he made sure that the job was done just the way I wanted. Thank you Mark

My co worker recommended GFS and I am very happy with their work and knowledge. We had 3 bedrooms carpeted and it was done very nicely.
I wouldn’t go any where else but Glendora Floor Store. Even Bryan came by and looked at the job in progress… Yes indeedie!

I have used no other company but Glendora Floor Store since the year 2000. In my home they have refinished the hardwood floors as well as installed carpet and tile flooring. The level of customer service cannot be matched. The quality of the products as well as the workmanship has exceeded my expectations. All this at affordable and competitive prices. I would not recommend any other company when it comes to flooring needs.

I have used Jerry and Bryan for many of my flooring needs. Service was stellar. Talk about going the extra mile, they do it! I thought their prices would be too high but was pleasantly surprised at the wonderful products they have at very reasonable prices. Their store is beautiful with lots of samples. The staff is very knowledgeable on the products. I am very satisfied with my new hardwood floors!!! Thanks Jerry!

I recently had to have the floor redone in my house and I received WONDERFUL customer service! Bryan was very personable and helpful with the whole matter. They were able to work with my busy schedule and with my budget. Everything was done in a timely manner. There was hardly any mess and they moved all the furniture for me and were just very helpful. If I ever move and need my floors redone, this is the business I will use! I have recommended them to all my friends who are looking to redo their floors!

Have to say I was so surprised by the level of service I received at the store! Went in, asked for a quote and had a salesman out the next day to measure. Told him our budget and was given several different sample to chose from based on our sq. footage. New carpet was installed in less than a week. Couldn’t be happier! I was on a tight budget with a small space and they worked with me much better than Home Depot where I started.

Horrible customer service!!! So being that my husband had used them before we thought it was going to be easy. We went in and workers were nice. They got Bryan to come out and measure. We then received a call with the estimate cost and left the message with my husband we had some questions so we figured that we’d call back, the week got busy and realized we hadn’t called, but started to wonder why they hadn’t followed up. We then called and no one at the store could give us any information about our estimate. You would think they had a file or something and the worst part was that Bryan wasn’t working because he was out of town. We expressed how disappointed we were that they didn’t contact us back it really seemed that they were not interested in our business. The person we spoke to assured us that this was not the case and they would have Bryan get back to us first thing Monday morning. It’s been 4 weeks since that day and Bryan never called us. I decided to post this because after thinking about why they would not follow up the only thing we could think of was that the job was not big enough for them. We only needed to replace a 18×20 living room because my lab decided to tear it up. It was an urgent fix we needed and due to Glendora Floor’s greed we were dismissed. Unbelievable!

Fantastic quality. definitely recommend when shopping for qualify and don’t want to have to hire someone to fix other peoples mistakes or low quality.

I have worked with this store on many occasions. The owners are wonderful. They have a great design service, good selection of floors and they take care of their customers.

Glendora floor store went above every expectation my family had. All the crew and workers were so nice and the store staff went above and beyond to make everything perfect. Our floors look amazing and the price was the best. They took care of our family like they were our own family. We could not be more pleased. Their location is beautiful and My daughter loved the dog in the window. They are the best flooring store around.