Diaz Carpets

Hector has installed carpet and wood flooring in my home over the course of 13 years. I have also recommended him to my Mom and my daughter. All three of us have found Hector to be professional and knowledgeable. What I like best about working with Hector is his willingness to work within your budget and when I have asked him to come back to my home to repair something he is prompt to do so.

A friend of mine used Diaz Carpets and was very happy with their service. He told me all about Trish and Hector and had nothing but great things to say about them. Unfortunately, I didn’t receive the same service. I walked into their location, saw a woman sitting at a desk through a window… I thought I would browse and wait for her to come out. I browsed for 10 minutes and then politely knocked on her door asking for assistance. She «barked» at me and told me «can’t you see I’m busy!?». I asked her if another time would be better for her. She replied «you’ve looked for almost ten minutes… if you don’t know what you want, just forget about coming back». I still can’t believe I was being spoken to like that.
I can understand that people have bad days, but she is the owner of this company and she shouldn’t be talking to people like that. I gave this place a try because of my friends referral. I really wouldn’t have tried them because of one other review where Trish replied very negatively to the reviewer. But I don’t see the review or the reply anymore.
The great thing about Glendora and neighboring San Dimas and La Verne is that there are an abundance of carpeting/​flooring companies. For those that are reading this, go see Simpson Floor Covering in La Verne, CA.

Thank you Hector Diaz!
We have used Diaz Carpets several times for rental properties and they are Fantastic! They do good quality work at reasonable prices. They are always prompt, polite, and friendly! We love Diaz Carpets!