Century 21 Masters – Glendora

I have received an automated call from this company at 7am every Mon-​Fri for the last 6 months. I have repeatedly called their office and requested to be on their do not call list 5+ times. I just checked my voicemail and they are still calling and filling up my voicemail until it’s full! WASTE OF MY TIME!!!

My husband and are are in the market to buy but are waiting a year so we were looking to lease. As we have owned several homes in Laguna Niguel over the last 15 years.
We saw a lease on
Listing from DAVID WONG, After calling several times we finally got ahold of Mr. Wong. He informed us the property was to far and we’d have to get a agent closer to us to show the property. After 2weeks we finally viewed the property and fount it to be NOTHING like the photos. It was filthy Smelled of Animal Urin and had some of the most disgusting carpet we’d ever seen. They were asking $ 2200.00. We tried to contact David to inquire about cleaning and new carpet.
I assumed he hadn’t seen the property because of the state it was in.
i phoned him to ask about the property. I asked him if he had actually seen it. David became offended by my question. He became enraged yelling at me. He was completely out of control telling me that it was a rental and not important.
I finally hung up on him because of his verbal abuse.
I called century 21 masters to complaine. They could care less. The walnut office.
I did obtain a email address to whom I emailed my experience.
Not everyone is buying right now.
you literally never know who you are talking to.
i would NEVER buy a home or leases property from this David Wong.
One of the most unprofessional experiences I’ve ever had.
Very disgusted

This outfit cold called me even though I’m on the do not call list and was waiting for another important call. And I’m not selling or buying any real estate.

I joined this firm from Keller Williams Realty.
This company has excellent training. Neil Schwartz used to be a big Mike Ferry coach and he will give you what you need to get to the next level. I left my old firm because I felt they did not have advanced training to get me to the next level.
Like any anything, it really boils down to the agent. Do your research and the answer will reveal itself to you.
But no doubt, Century 21 Masters does the most volume of all the Century 21s

I love this company. Show up, tell the truth, get the house sold.

There are two reasons why I’ll take precious time out of my day to write a review.
Reason 1 — The business provided extremely poor service.
Reason 2 — The business went above and beyond.
Century 21 Masters falls into the second.
Honestly, I’d give the Scalio team at Century 21 ten stars if I could, they did such a fantastic job (especially when compared to my last.), We listed our house in Beverly Hills with another realtor, who wasn’t far off from being a character on «Million Dollar Listing», except, those characters actually sell houses, my realtor let my house sit for 3 long months, with little to no interest. Needless to say, I kicked him to the curb.
Then, going off a recommendation from a friend, I reached out to the Scalio team at Century 21 Masters. I met Bill, Cathie and Rosa who were genuine, friendly, great to work with, and told me what they were going to do and how they were going to do it, so I decided to give them a shot, and I’m so glad I did. Within a week, we had a buyer willing to pay our full asking price (yes, that’s right, full price, no back and fourth mumbo jumbo negotiating tactics — I ask this much, they paid that much). To say I was relieved, would be an understatement, to say I wasn’t impressed with the Scalio team, that would be a lie.
I would not hesitate to use them again and would gladly recommend them.

Cathie Lee was our listing agent when we sold our home a few months ago. We interviewed several agents but decided to go with Cathie and the Scalio Team because of how passionate they are about the work that they do. Other agents offered to throw in special services (like staging and such) but it would have cost us more in commission. Cathie had good, solid, suggestions that ended up costing us less money and sold our house faster at a great price. Having 3 agents working for us was also a big plus because it exposed us to a larger field of buyers. I wouldn’t and haven’t hesitated to recommend The Scalio Team to our friends and family.

The Scalio Team at this office is highly unprofessional. Let me preface by saying that the husbad — Bill — did give me the time of the day to tell me his wife and the associate CATHY LEE are dismissive because they have little incentive to lease properties. YET, they have listings on Zillow and
for properties on lease terms. I phoned CATHY LEE and she literally HUNG UP on me before I could finish my sentence. As soon as she heard I was looking for a lease property, she snapped «I don’t do leases!» and hung up. Rosa, on the hand, brushed me off with «I’ll get back to you when I have time.»
Who does that? I’ve never heard or of experienced realtors hanging up on inquiries. It’s their loss.
Don’t bother calling them or wasting their time unless you feel like experiencing a real episode of Tiger Mom slap in the face. On a serious note, highly materialistic realtors like this team will NOT work in your best interst. Use caution.

I did some more investigation on this agent Martha Mia Gutierrez and her husband Robert John Gutierrez. Martha filed for bankruptcy at the end of 2012 and her husband Robert has 3 judgements and 11 liens against him. It seems I’m not the only one pissed of at them for ripping us off.

To work with Team Monica Diaz as a Realtor is a living nightmare!!! The english language skills are lacking and they certainly do not strive for quality as required in this industry or adhere to timesensitive documentation. Time is of the essence is not their motto, nor is quality control from management. This also is not an 8 — 5 job, or Monday to Friday only!