A To Z Fasteners

Just read the one other review here and maybe he should have come back and given the place a chance.
Heres why.
If you get to know a little about how Thomas likes to go above and beyond for customers, you’ll understand that there are times he travels far and wide around SoCal looking for parts that we the customers cannot find and come to him in desperation to find. So yes sometimes he may not be at the shop, but nothing a call and a tad of patience wont fix. Thomas @ A-​Z was incredibly knowledgable, super friendly, eager to find what you are looking for and he’s better than competitive as far as price. (You’ll see what I mean).
In my case, I had a particular socket head screw I was looking for that was an odd size and a bit rare, super hard to find. I Couldn’t find it at any local hardware store at all. For a couple days I searched online and only found two places who had it, and both of them were asking over 36 bucks per screw (probably because they usually have a minimum order). Anyway my father told me about A-​Z and I went in thinking I would either have no luck, or get bent over on price, if he had it. Well understandably he did not have being such a rare size and all, but he called someone who he thought might and sure enough he did. There again was a minimum amount to purchase to get the price reasonable So what does Thomas do? He orders the minimum amount knowing I only needed 2 of the rare screws and basically put the rest in his stock. Who does that? Guys who want repeat customers and great reviews that’s who!
He basically helped me out way above and beyond. Best of all? i didn’t pay 36 bucks a screw like the douchebags in Boston, MA wanted me to pay, i paid 7 bucks for the pair! Incredible. A bonus: He went himself to go pick them up from the supplier so I could have them the very next day. So, other fellow reviewer, when you show up and he’s not there, remember this review and don’t be so quick to judge. Go back if you’re still looking for a fastener, Thomas will find it. If he cant, it doesn’t exist.
The experience was over all an old-​school approach to how people who own a business should treat their customers. Thanks again Thomas, you made my day.

Wish I could rate this place better but showed up at 5 till 5 and they were closed even though the sign says closed at 5 you would think they would stay till at least 5 after but I guess if you have more important things to do besides your livelihood then more power to you. Wish it could have been a better experience.