TLC Moving Services

I needed to move allot of heavy things from one unit to another … i was quoted $ 85 an hour with a 5 hour minimum, which by the end of calling Tony back he gave me $ 80an hour instead, of what he quoted me and then said i would pay for extras i asked WHAT extras ??? He explained ! so i got my own i have friends too! After getting everything in my new unit the guy in charge thought they were done… I loved Marvin !!! what a genuinely nice guy and after all i would use there services again !!! $ 400.00 was quoted & a good deal to protect my furniture and the final bill was $ 400.00 they helped us set up the area we designated as a storage unit and 4 hours later i released them and yes they were grabbing waters i put it there for them!!! MOVING is a tough job and my husband and our friend Jeff couldn’t get it done by ourselves so yes again I will call them Antonio, Jose Marvin were great!

The guys showed up on time and completed my entire move in less than 5 hours!
Very smooth process from beginning to the end and they have best rates.
I would highly recommend them to my friends and family!

I received excellent service. They answered all my questions and on the day of the move, everything worked according to how they said it would. They were on time and moved efficiently. Very happy and I would definitely use them again!

Pls READ before using this company to move you.
We called for a quote to move a one bedroom apartment only 3.8 Miles away. They quoted us 3 movers for 3 hours for $ 360. When Paul showed up in our apartment on moving day, he told us it would take 4 hours. We didn’t have a choice but accepted it. We were completely packed and all our stuff were ready to be loaded In the truck. They retaped all of our boxes and cover everything with blankets. I was impressed but didn’t know they were charging extra. 4 hours later. They had just finished loading the moving truck! They left our old apartment at the same time with my husband. The movers disappeared for 2 hours without notifying us. Meanwhile our new apartment was holding the elevator for us to use. They finally showed up and said they were entitled to a lunch break. My husband was calling the TLC office and of course. Not a return call back.
We let them take our things to our new apartment. My husband helped as well. The movers were on their phones constantly and were comfortable drinking all our bottled water without asking!
It was finally done! We were slapped with almost a $ 1400 bill! Like a I said, they moved a one bedroom apartment with a distance of 3.8!!!
They are CROOKS!!!

Caution: Ask for a quote and TLC will spam you for months after your move.

Many thanks to Paul, Joseph and their team for a smooth and efficient move. Their team of 3 moved all my things and also reconnected my washer and dryer in my new place at no extra charge. Very careful not to bump anything and placed items exactly where I needed them. Took care to make sure I was happy with everything. Much appreciate your hard work gentlemen! Highly recommend! :)

Best I’ve ever used! Showed up on time. They were quick, clean, and professional, and compeletely transparent with their pricing. I couldn’t ask for anything more. Definitely contact them for your next move.

I can’t believe I can’t give these people a 0 (zero).
I moved on March 31^st no thanks to these movers.
Booked and reserved a week in advance. Spoke directly with Paul (the owner). I was so happy because their prices were so good. The day before, I heard from Paul to confirm the move the next morning. I work evening shift at a hospital and was on my way into work. So I’m glad he called before I clocked in for the evening.
So on the way in, I receive a call from a 818 number. Since I researched moving companies, I received many calls from random movers. Almost being harassed by them. So when I receive a call from a number I don’t know, I ignored it. The same number called 2 more times after I clocked into work.
When that phone rang for a 3^rd time, during my shift, I picked up very mad and frustrated. I asked why they are calling me back to back and not leaving a voice mail. I told them I’m at work and to not call me back. The person on the phone told me they were calling to confirm the move for tomorrow. I said that I’ve already confirmed with another moving company and that I didn’t need these callers/​movers to come. They go on to tell me that I’m down for a move with their company. I’m new to the area (only lived here for one year) and I’m at work… not sure who I was taking to especially since I already confirmed with Paul. I hung up the phone since it was a very busy moment at the hospital. The guy called back… again. He said he just wanted to confirm with me that I was canceling. I said sure just stop calling me.
I decided to check my email to make sure I didn’t confirm with another company. Then it hit me. I was in fact scheduled with this company. I was so all over the place so I call right back. Literally it was only 2 minutes between the time I hung up with them and called them back. The guy then told me that they already booked another move! You booked another move in 2 minutes, I asked… they told me yes. I said I already confirmed with Paul, why would you call and harass someone while they were at work? He said he needed to confirm even though I already did with the OWNER.
So it’s 6:00pm the night before my move and now I don’t have a mover because of the inconsiderate worker. I email Paul telling him what had happened, no response. I call the number from the email, the same guy answers. Then I double check the email, of course that was a generic email! Which means the rude guy that answered the phone probably deleted the email.
So, I find another moving company last minute (at 6:30pm the night before the move that started at 8am the next morning. Thanks «My American Movers»!).
After all that, Paul didn’t even call back to see what had happened. He has my number. He confirmed with me on the phone. Why would he not wonder why I ended up canceling after we talked? All around bad customer service.
I have no tolerance for bad service. I worked many years in retail, tech support and customer relations… this is unheard of! These movers will email saying they are ranked with an A+ with BBB, well, I’m sure that will change once I make my next call.
Jacked Up.

Gougers I tell you.
Pros:
Showed up on time.
Cons:
–They dragged my king size mattress on the ground scraping up the side.
–Reassembled my bed frame leaving out extra screws and not even correctly reassembling it leaving me unable to use my drawers from my bed frame.
— Charged me an extra 2 hours of work when they took an hour lunch break and said they were in traffic. FYI, my husband and I left after them and we caught up to them and passed them on the freeway. We were about 15 minutes away from our new place and they were gone for over an hour. When I called them they just said they were on the way.
–Bad attitude: the main guy who spoke english was not only slow at moving but he was rude and did not take any care when moving my couch. My husband asked him how long is the move going to take while they were moving becausehe had to go back to work and didn’t want to leave me with the movers by myself and my 1 yr old boy. He irritatingly said «we are moving as fast as we can but if you don’t want us to move we can stop.» Like seriously???
Be warned! They do not care if they mess up your belongings. They only care about the money. We started the move at 9am and finished around 4:30ish. I was charged 10 hrs, flight charge for being on the 2^nd level, and 2 rolls of shrink wrap. They were using 2 shrink wrap rolls but none of the rolls were even finished. And! when I was given the invoice, «TIPS ALWAYS APPRECIATED» was written on it. Who does that?

I used TLC to move out of my apartment into my first new home. As stressful as it could be to buy a new home and pack, TLC did a great job in organizing my move. They even did a third stop for me in picking up furniture from my mother in laws and didn’t charge me extra since it was on there way to my apartment. Highly Recommend them to anyone looking for a reliable company with a great friendly staff. Thank you TLC!!!

Wonderful service! Very professional and friendly. I would definitely use them again:):)

Really enjoyed working with these movers. We have worked with others (having been a military family) and they are efficient, professional and fast. They were late getting to us and getting to the new house. Tney also weren’t as proficient with our large safe as we thought they would be otherwise i would have given them 5 stars but i am still really pleased with the work they did.

As I waited in our lobby for them to show up, I checked Unilocal for the heck of it and saw the terrible reviews. I too was about to add to this list. I had used TLC in the past (over 2 years ago) and had an amazing experience so decided to use them again. This time, they were 2 ½ hours late getting to our condo on Saturday morning. The company is closed on Saturday so it took forever to try to reach someone. Tony happened to call me and said the guys were running late because of traffic (sig alert was green all over SoCal) and that they’d be there in 45 mins. So 45 mins go by and I called Tony back to ask where the heck they were. He too was surprised they hadn’t shown up yet and said he’d call them and get right back to me. 20 more mins go by and now I’m trying Tony again because he hadn’t called me back and guess what, I can’t reach him. I called over and over. You know when you can tell someone declines your call and it goes to VM? Well that’s what Tony did to me calling him. He never did call me back.
So now, the 2 guys finally showed up 2 ½ hours late and apologized. Ok BFD at this point, you’re here, let’s get going.
Chris and Javi kicked butt!!! They rocked. They had a little system going and it worked. I tried helping a couple times but Chris stopped me and said he’d do it. This made me a little upset because at 75/​hr, knowing we would hit traffic going north (because they were so late), I wanted to speed it up. But, all in all, they were fast. They even beat us to the new place after being stuck in traffic.
Overall, they did amazing. Not much communication, but they weren’t here to make friends so, they did their job. Thank you again to Chris and Javi.

They are professional, reliable, efficient, and the pricing is very reasonable. The company moved us from L.A. to Orange County. Three movers came in the morning, helped us finish the packing and everything was on the truck by noon, including a grand piano. By 5 pm, everything was off the truck, furniture and appliances all set up. I had packed a lot of crystals, lladro figurines, and glassware. Not a single item was broken. None of my walls were damaged even in the tight spots.

Run as far as you can and away from this company!!! We have used tony in the past and he claims to be so professional but comes nowhere close to it!!! He gave me an estimate and told me plus extra costs for material. No where along the move did he have the decency to pick up the phone and tell me what my costs have accumulated to. He told me at the end it’s an additional 800 to what I had already agreed on. He then started to insult me!!! After doing business with him in the past, this was the last time I would ever consider to work with him! There are so many honest companies out there and tlc is not one!!!
If a moving company stops the move and threatens to walk out which he did, then you know for a fact what kind of person he is!!!
Tlc you have a lot of work on your end to do to be honest and professional and not steal your clients money with a threat and ultamatium !!!

Unreliable, unprofessional. Cancelled the move with no verbal or written notice. Stay away. Heed the warnings here. You can do better in Craigslist for sure. :(

I used TLC during the summer to move about 50 miles. Tracy was EXCELLENT. So professional and helpful. There was a helper with him who was not as motivated and professional (Alexis?), but Tracy and the other gentleman more than made up for the incompetence.

I’m not one to write reviews but I was COMPELLED to after the horrible job TLC did for my mother-​in-​law! All the other bad reviews are consistent w/​my experience with them, like the unprofessionalism, unreliable, amateurs, liars, gougers etc. I saw with my own eyes, one if the movers accidentally scratch a bedroom end table, and denied it! DENIED IT! While they were lifting a desk up the stairway, a corner hit the ceiling and made a BIG HOLE. That’s not all! Because they didn’t properly arrange the furniture in the van, the frame of our expensive massage bed broke! It’s your movers nightmare! One thing after another! They tried to blame the furniture for their own fault, saying it wasn’t well made, yada yada. My mother-​in-​law moved from OC and lives in a million dollar home, in a gated community near the beach. I assure you, none of her furniture is from Ikea or cheaply made! To top it off, they went way over the estimated time and they tried to tack on extra expenses to raise the price. Ridiculous things like supposedly using extra plastic wrap (like seran wrap) during the move, they charged her extra for. I couldn’t believe it! The end price went way over the initial quote. The movers all looked miserable during their job. I don’t speak Spanish but I do know they were cursing A LOT during the entire move! I don’t want to hear that! It was SO stressful! You hire a moving company to take away your stress, right!!! It was the total opposite! I had to keep a close eye on them b/​c I had NO confidence in them and what they would do next.
I want to be fair to include everything… They did come back and fix the baseball size whole in the ceiling and they fixed the frame of the massage bed. But overall, they did not live up to their name, TLC Moving, in any respect. Be forewarned.

We just just combined my fiancé and my homes and can’t say enough good things about Carlos and Tracy. These guys worked hard and together to make this move smooth and easy. They never complained once about some shuffling of existing furniture for us. There weren’t any surprises and this turned into the smoothest move I ever made.
I would recommend TLC to others, especially Carlos and Tracy… Thanks again!

I can’t say enough how AMAZING TLC is…
We recently moved from Los Angeles to San Francisco. Not only did they give me an amazing price, they moved my piano and were able to deliver our stuff on the same day that we moved!!! No other moving service was able to offer that. Our movers, Ethan and Hamood, were so accomodating, helped us at every step, and were super professional. The most incredible part about TLC was that we had a huge struggle with getting our funds available at the bank because it was a holiday weekend. They just said, «Don’t worry, we’ll just charge your card tomorrow.» !!! Seriously, I’ve never had such amazing service from movers. Go with TLC, you won’t regret it.