Smart & Final

This place would’ve gotten all 5 stars if they hired more cashiers. I mean they have about 5 registers that are not being utilized. Their lines are always long. Grocery shopping needs to be fast. However long lines don’t help the situation.
Although reasonable prices. Fresh produce and such.
Hire more cashiers.

Love this store specially after they remodeled but … Always always n doesn’t matter what time of the day there is along line for check out. Come on … U need to open more register and help customers. By this way u r loosing customers.

They have 10 check stand lanes but always only have 1 lane open. Lines super long and cashiers not in the best mood. I bought a chicken, the cashier picked it up and dropped it felt on the scanning devise. She got chicken juice all over my shirt and didn’t apologize.
Ways you can do better: OPEN MORE REGISTER LINES AND HAVE YOUR CASHIERS BE MORE CAREFUL WHEN HANDLING CUSTOMER’S FOOD.

Please hire more people for checkout. It’s hit a point where my frozen groceries are melting before I’m even able to pay for them even though they’re the last items I select.

I would love to give this place 5 stars but I can’t. The renovations are awesome, the staff is always helpful and friendly but every single time I’m here (it’s down the street so I’m here often) there is always only one register open and a line that’s 30 minutes long! I would understand if it’s near closing time and that’s why there’s only one register open, but it’s not! It could be 5 PM, a peak time and there’s still only one register open. I don’t understand that. How do you have lanes of registers available but only one that is open? I think management needs to rearrange the schedule!!!

Smart & Final’s a supermarket that I tend to mock. The fresh produce isn’t always the best. Nor cheap… However, there is bulk food madness happening there. The flowers are less than normal and short lived like a week or less when I buy an arrangement. A whole river of frozen fish swam into my neighbors freezer.
But really now, who could resist a lifetime of frozen burritos for $ 5.99? And how to pass on 3-​lbs of coleslaw for less than $ 5? Or 50-​lbs of Tide at like $ 0.14 for a load of clothes? Is ramen gluten-​free at $ 2.99 for a pack of 24?
I’m not a married woman or college, but I enjoy the savings. This is a free country. God bless America…
Just today, I bought 2-​liters of Extra Virgin Olive Oil for only $ 10.98. Brandname: Pompeian. They advertise like on PBS. Talk about classy… And DiGiorno’s not just frozen pizza. It’s over a pound of refrigerated freshly shredded Parmesan for practically pennies a tablespoon.
And for people who munch all day, F&S’s bulk snacks are heavenly. Have you ever seen a glass jar filled with Twizzlers? Boxes filled candy bars? Or 10-​lbs of tortilla chips?
I’m not such a bad person. I do dumb stuff like buy Rockstar Energy Horchata 16oz for $ 2.49, Oregon Chai 12 K-​cups for $ 10.98, all kinds of nuts, and outdated Readers Digest at regular prices (which is way above subscription savings). Those little purchases add up to plenty more…
Just go shop there for yourself.

Shop regularly, don’t like lines and just 2 cashiers. But cashiers are usually very friendly, so you forget about lines. Yesterday I was there around 1pm, LUCKY just 1 customer ahead of me. An Armenian lady WHO DOESN’T CARE ABOUT PEOPLE decided she need something else and went to the back of the store. I’m Ok, reading about Brad and Angelina. Cashier Lilliana or Lilly totally ignore me, it’s still OK. After several pages of reading it felt something wrong is going on. Lilliana showed her back and talk to another employee. I asked her if she can suspend the transaction and ring me up, esp I had just 2 items. She gave me a look and said NO. Just like this-​NO. No sorry, we don’t have that option TO SUSPEND, just NO. That was rude. I understand a customer in Glendale can be RUDE, but LILLIANA, YOU ARE A CASHIER! I could read another 5 pages if she JUST said sorry for the Delay.

What can I say… they recently renovated trying to make the store better but imo they tried too hard. The flow of the items is mixed up. Energy drinks by the wine, sodas near the water… I don’t know maybe I’m too used to the old layout. The service is good, nice crew… but sometimes selves are empty when they shouldn’t be. Not the best and not the worst Smart n Final. They’re trying though

If this location was not so convenient, I would never step foot inside. The renovations are awesome and the place is now cleaner and more organized… However, there are NEVER enough cash registers open. I wait over 30 minutes to just purchase one item– it’s ridiculous. They should either open more lanes, or install self checkout systems.
The employees are very nice and helpful. The employees at the register work fast and do their best to keep the lanes moving. I think it’s time for Management to step in and find a solution to this «easy fix» problem.

Love this Smart & Final! Everyone is always so Nice. Cashier Maria Isabel is such a Sweetheart!

I live right across the street from smart and final and it’s pretty convenient. But at the same time it’s get super busy and they only have 2 cashiers available which always annoys me. Overall the staff is wonderful and the products are always fresh.

Be prepared and patient to wait in a long line at this location as they usually only have one or two registers open.
i like this location in comparison to the other glendale smart and final location because they have a lot more to chose fr and they always have plenty parking too! meat wise, i feel that this location has less than half the amount at the other location (if im not
mistaken).
Be careful of their prices as Ive been charged regular price on some of their weekly sales and too lazy to inquire since I always just want to get the heck out of this store once its my turn at the register

Be very careful this week about their weekly specials I buy the same thing here over and over again and I know the prices so this week they put sunflower seeds on their weekly special of $.99 each well usually they’re $.90 when you buy 12 and a dollar nine if you only buy one so I asked the cashier if I buy it over 12 will I still get them for $.90 each I don’t want to pay the sales price so the manager came over and told me that he didn’t know if the price was going to go back to $.90 and be the first time in three years at didn’t and then they’re cheaper at 7:11. I know they’re just sunflower seeds but really nothing like putting something on sale that raising the price first

If I could I would give 0 star just because of their poor customer service, everytime I go there I have to wait 20 minutes just to purchase one item there are eight cashiers but only two of them are open for too many customers and there are many employees that hang around. I would suggest the management to find a better solution!

I usually like smart and final and had not have any problem before. This one star is not for smart and final, it is for the cashier who was an agresive, angery, and a racist. I will write my experience with her and wont gonna write her name because I do not want to hurt her. I understamd ppl could not be in a good mood sometimes, but I cannot understand someone could be a racist!!! I went to cashier #1, when my turn came, I try to be nice with her, I said hi, waited for answer… No answer I tought might be she didn’t hear me, I start to have a nice converaation with her but I noticed that she ignored me completely, even she didnt try to have a eye contact, I asked her «do you gonna check my ID?) she even did not check my ID??? I put my ID and credit card front of her and told her «this is my ID and credit card if you like you can check it». There were a womem next to me, she asked cashier a question and that cashier replied her very nice and polite. After a while I noticed that she was rude and impolite with not native ppl ??? I do not like to write these kinds of reviews, hope smart and final will remind their staff to be polite and not be a racist.

This Smart & Final is a standard store. All of the aisles are fairly organized and clearly marked, but it’s sometimes still difficult to find what you want, as the signs do not indicate every group of items sold in each aisle. It is a large space and easy to maneuver. Sometimes they have good deals/​weekly specials, but for the most part I shop elsewhere.
The parking lot is large, and it does not share space with other businesses. It is conveniently located close to Jons, if you need to shop there as well.

The prices here are on par with Ralph’s. I was at the Ralph’s right before going to this Smart & Final and saw the same exact products for pretty much the same exact price. Was NOT impressed. And saw mold on the cheese :(
I would come here if I needed huge portion sizes for an event or large family I was feeding, but I think you get a better deal at Costco (although I totally get that you have to deal with crowds at Costco)

While I find Smart & Final normally a nice balance between BULK and CROWDS, this location, as others have mentioned, just does not have the staff to make it worth it most times. Two lines are open, max and it is always quite a wait.
Still, I forget nearly every time.

This Smart & Final certainly deserves a shout out for how great of a store it is. In the old days when I worked as an assistant at a talent agency, I remember having to shop at Smart & Final for various cleaning supplies and office snacks. Most of them were similar to a tiny Costco with more restaurant supplies and I didn’t really enjoy going there.
When this Smart & Final Extra replaced a very lame Albertson’s, I wondered if it really was a wise choice to put it in a predominantly residential area even though their marketing was that this would be more of a grocery store feel. Well, it is! This Smart & Final is kept very clean, the shelves are amazingly well stocked, and it carries pretty much all the food items including produce, baked goods, and alcohol at prices that often rival those of the big chain grocers as you are getting bigger quantities of food (due to the historic ‘restaurant-​wholesale’ feel the store has.) No memebership required though you can get a card for reduced savings or something.
It’s not a fancy store by any means, but it is certainly the fanciest Smart & Final I’ve been in and have frequented more than I would have ever thought. Now to get some organic foods into their store. That would bring in the extra star missing.

My relationship with Smart and Final includes chuckle-​inducing memories of the tiny location on West Burbank Blvd. in the 1960’s and 1970’s. From time to time, Dad used to respond to Mom’s comment that «we’re out of such-​and-​such» by bringing home just that item — in a massive quantity! One time, what appeared to be a GALLON container of mustard took up a great deal of room on the top shelf of the refrigerator. One can imagine the discussion prompted by this purchase.
What attracts me to Smart & Final these days is not just the bulk-​purchase option, but the reasonable prices. I’m not a fan of any shopping; it’s a nuisance and a time-​drain, in my opinion. So, even though it’s just my Mom and me these days, buying paper products and some non-​perishable staples in quantity makes sense.
Today, I found a 30-​pack of Carnation Breakfast Essentials (recommended by a FB friend as an alternative to Ensure), and cases of the Maruchan noodle soup cups Mom likes. When my weekend company is here, I use a lot of grated cheese for Mexican cooking. So, I got a 5-​lb. bag of cheddar jack, divided it up into zip-​lock baggies, and froze the portions for use as needed. Smart and Final features their First Street product label, and it’s comparable to the major brands.
Also, I love their ample parking without the drama of finding a spot. That’s a big reason why I ditched my Costco membership last year.
As I wheeled the cart toward my car, a nice young staffer asked me if I needed help loading up. I declined this time, but it was a nice offer that I appreciated.