ServerSupport

Having had another great response & resolution to a computer issue, I purposely came looking to rate these guys on Unilocal! (They took care of an issue & prevented a nasty virus getting to our whole system — WHEW!)
My office hired ServerSupport to take care of managing our network of 2 servers + multiple work stations. I think we have almost 20. They visit us twice a month, check everything out, address any individual staff needs & make sure we are in tip-​top (virus-​free & secure) shape. They also monitor our system & a couple times have called to say «we got a message so-and-so’s computer is down» even before we contacted them about trouble. (can you say «on it»???)
The tech they send us is Charles, and he’s meshed very well with the staff. Sometimes the owner surprises us and shows up too. They are both great to deal with, easy to talk to (not like the «You’re welcome!» guy on SNL) & work around us (recognizing we need to do business — which sometimes means staying out of the way or waiting until transactions are complete before jumping on a work station).
Another bonus is they’re available to us by phone so anyone having issues can call the «help desk» during our business hours to ask questions or get them connected remotely to do in-​between-​visit repairs.
Overall, this means no headaches for the boss & no having to hire anyone in-house…these guys handle it all. I highly recommend them for anyone who has pulled their hair out when the computers act up (or have the typical «what did you do to cause this problem?» accusations from IT guys).

I had a recent virus problem with my computer at home. All my applications were running (more like crawling) from page to page. I took it to
and asked for their help! By the next day they had corrected the problem and walked me through what they had done to fix he problem. It’s better to be proactive rather than reactive.
I just dropped my laptop by because it was not running at all. By the next day this too was repaired and ready to go. You can’t beat that type of service. i would recommend this company in a heartbeat to anyone!
I know one of the owners and I also know first hand from a former employee how this operation is run. Integrity and character come to mind.
See for yourself
May the source be with you